Ratings based on 1,161 Verified Reviews

3.9 out of 5
74% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Okc, OK

Convenient location.

Posted Mar 17, 2017
Great place to stay. Nice rooms. Close to lots of things to do. Indoor pool was nice. Stayed for a family trip and the kids enjoyed it. We'll stay here again.
1 out of 5
by A verified traveler

There was no cabinet surface space in the bathroom

Posted Mar 11, 2017
Very uncomfortable bath & toilet area. There was no cabinet surface space to place things like a tooth brush.
4 out of 5
by A verified traveler from Mexico City

Posted Feb 20, 2017
It's an old hotel remodeled. The bathroom is very small and lighting is poor. I had a room with a window to all the air conditioned machinery that was loud through the night. Though staff at check in and check out were very friendly and helpful.
Comment from Hotel Management
Feb 20, 2017 by John, Hotel Management
Thank You for your feedback, we look forward to your next visit to the Sheraton Fort Worth.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2017
Close to everything. Walking distance to a lot of places
Comment from Hotel Management
Feb 17, 2017 by John, Hotel Management
Thank you for your feedback, and letting us take care of you here at the Sheraton Fort Worth Downtown Hotel
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2017
Only issue I had was there was a used toilet paper roll in the bathroom. It made us wonder if the room was cleaned prior to our arrival.
Comment from Hotel Management
Feb 17, 2017 by John, Hotel Management
Thank You for your feedback. Please accept my apologies where we did not meet your expectations, especially with the paper left in room. I hope you will come back soon and let us make this up to you here at the Sheraton Fort Worth. .
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel friendly staff.

Posted Dec 27, 2016
We stayed for Christmas and the staff were great. The whole family received free Christmas breakfast. We had a great time. I would stay their again.
Comment from Hotel Management
Jan 30, 2017 by john, Hotel Management
Thank You for your great feedback, please come back soon and let us take care of you here at the Sheraton Fort Worth
5 out of 5
by kt

Posted Dec 22, 2016 on Hotels
Easy check in and extremely friendly staff. Very nice Christmas tree in the lobby
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Thank You for your great feedback, please come back soon and let us take care of you here at the Sheraton Fort Worth
3 out of 5
by A verified traveler

Walls thinner than paper.

Posted Dec 19, 2016 on Hotels
Neighboring walls were very thin; felt there was no privacy.
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Thank You for your feedback, please come back soon and let us take care of you here at the Sheraton Fort Worth
4 out of 5
Recommended
for Everyone
by A verified traveler from K

Nice hotel. Fairly close to downtown.

Posted Dec 12, 2016
The hotel was very nice. Room was very clean and spacious. Bathroom and mirrors are large. Self parking is a challenge. Valet parking would be nice. That is the only negative.
Comment from Hotel Management
Jan 30, 2017 by john, Hotel Management
Thank You for your feedback, please come back soon and let us take care of you here at the Sheraton Fort Worth
4 out of 5
by A verified traveler

Nice Hotel, Mediocre service.

Posted Dec 12, 2016 on Hotels
The hotel is nice and very clean, However we stayed there because of the services and location. Parking is AWFUL. They do not have near enough parking spaces for the size of the hotel. We paid $20.00 a night to park and had to park else where :( Also we were not able to utilize the shuttle because they had parties scheduled at the hotel and closed the shuttle to other hotel customers, without notification. I was a little disappointed. Overpaid for what we received.