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Reviews of SpringHill Suites by Marriott Fort Worth University

3 out of 5
SpringHill Suites by Marriott Fort Worth University
3250 Lovell Ave, Fort Worth, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1001 reviews" "
Rating 8 - Good. 285 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 23 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kapiton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place!!!
Stayed 4 nights in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close proximity
Stayed 5 nights in Mar 2024
Response from Pam GM on Apr 9, 2024
We appreciate your support, Jean.

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful renovations!
Stayed 1 night in Mar 2024
Response from Pam GM on Apr 9, 2024
We are glad you enjoyed your accommodation.

10/10 Excellent

Carmen

Liked: Staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024
Response from Pam GM on Apr 9, 2024
We appreciate your kind words? Carmen.

10/10 Excellent

JESSICA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about the place and workers. My only complaint is that it is not a walkable location. It is right next to the highway and there are no sidewalks to walk safely around. Plan to drive/uber everywhere!
Stayed 2 nights in Mar 2024
Response from Pam GM on Mar 27, 2024
Thank You for choosing our hotel, Jessica.

10/10 Excellent

JINGYA

Traveled with family
Liked: Amenities
good
Stayed 1 night in Mar 2024
Response from Pam GM on Apr 9, 2024
Thank You, Jingta. Come back soon.

8/10 Good

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff waa very friendly and very clean space. Close to downtown for needs.
Stayed 1 night in Mar 2024
Response from Pam GM on Mar 14, 2024
Thank you, Emily.

10/10 Excellent

Roger

Clean
Stayed 1 night in Mar 2024
Response from Pam GM on Apr 9, 2024
Dear Roger,Thank you so much for choosing us.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Liked: Property conditions & facilities
Convenient to TCU!
Stayed 3 nights in Feb 2024

10/10 Excellent

Kelli

Stayed 1 night in Feb 2024

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
If I were to stay here again, I’d request a room that doesn’t face the busy highway
Stayed 2 nights in Feb 2024
Response from Pam GM on Feb 28, 2024
Dear Heather,That is easily arranged ahead of time. Thank you for choosing us.

4/10 Poor

Cheyenne

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tucked away safely from the traffic of Fort Worth.
Stayed 3 nights in Feb 2024
Response from Pam GM on Feb 28, 2024
Thank You, David. See you again soon.

10/10 Excellent

Ashlee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely come back again! Thank you guys so much!
Stayed 1 night in Feb 2024
Response from Pam GM on Feb 28, 2024
Right back at you, Ashlee.

10/10 Excellent

Carlos

Traveled with family
😎
Stayed 1 night in Feb 2024
Response from Pam GM on Feb 28, 2024
Thank You.

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has big rooms and comfy beds. It was also close to the freeway and near a ton of restaurants within 5-10 minutes.
Stayed 1 night in Feb 2024
Response from Pam GM on Feb 14, 2024
Glad you enjoyed your time at our hotel, Ashley. Hope to see you again soon.

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay hassle free
Stayed 1 night in Jan 2024
Response from Pam GM on Feb 28, 2024
Glad to hear, Susan.

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms & hotel and great bed and pillows.
Stayed 1 night in Jan 2024
Response from Pam GM on Feb 14, 2024
Thank you for your kind words, Brenda. My team and I appreciate your support.

10/10 Excellent

Desiree

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our short stay!
Stayed 1 night in Dec 2023
Response from Pam GM on Feb 15, 2024
Glad to hear. See you again soon.

10/10 Excellent

Maribeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was EXCELLENT!! Room was perfect. Beds slept great!!
Stayed 1 night in Jan 2024
Response from Pam GM on Feb 14, 2024
Thank you, Maribeth. We always strive to do our best to take care of our guests.

10/10 Excellent

William

Stayed 2 nights in Jan 2024

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Rita Faye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was awesome but our room was on the road side of the building which was terribly noisy! But that’s the only problem we had. We had a great stay. Property was clean and our room was huge. Would stay there again for sure.
Stayed 4 nights in Dec 2023
Response from Pam GM on Feb 14, 2024
Thank you, Rita. Let us know when you return. We are happy to reserve you a room opposite the highway.

10/10 Excellent

kendra

Liked: Cleanliness, staff & service, property conditions & facilities
When walking in it smelled fresh and clean! The shower was amazing with great pressure! The room was spacious and nice!
Stayed 1 night in Jan 2024
Response from Pam GM on Feb 14, 2024
Thank you, Kendra. We appreciate your business. Hope to see you again soon.

10/10 Excellent

KaTasha

Stayed 1 night in Dec 2023

8/10 Good

Sam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

STEPHANIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Katherine, Pflugerville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the room was clean. The staff was very friendly. Maria was very kind during our breakfast.
Stayed 1 night in Dec 2023
Response from Pam GM on Dec 25, 2023
Thank You, Katherine. Maria is one of our superstars. She loves what she does. I'm glad you enjoyed your stay

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here for the night with my sons so we could attend a concert at the nearby arena. It was nice, clean, had a good breakfast and the staff were friendly and nice.
Stayed 1 night in Sep 2023
Response from Pam GM on Dec 30, 2023
We appreciate your kind words, Kristy. See you next time. Happy new year.

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Friendliness abounds at this location--we were greeted with a smile from every staff member we saw. Facility is modern, clean and very functional. Hotel room is comfortable and we enjoyed the desk/couch area separated from the bedroom area. Very enjoyable
Stayed 1 night in Dec 2023
Response from Pam GM on Dec 23, 2023
Thank you, Sheryl. We strive to exceed our guest's expectations. We are very proud of our newly renovated hotel. We are glad you enjoyed your stay.

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this establishment. We enjoyed our stay so much. Clean room, excellent staff, comfortable bed, great breakfast. We will definitely stay here again!!
Stayed 1 night in Dec 2023
Response from Pam GM on Dec 23, 2023
We are glad you enjoyed your stay. Come back soon. Enjoy the holidays.

10/10 Excellent

Jo-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice visit
The staff were great and the facility very clean.
Stayed 2 nights in Dec 2023
Response from Pam GM on Dec 23, 2023
Wonderful to hear. Thank You, Jo-Ann.

10/10 Excellent

Jennifer

Stayed 3 nights in Dec 2023

8/10 Good

BEVERLY

Stayed 1 night in Dec 2023

10/10 Excellent

KALYN

Stayed 1 night in Dec 2023

10/10 Excellent

eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Frontdesk was awesome! I wish I could remember the employees name but she was great with making us feel welcomed!.
Stayed 1 night in Dec 2023
Response from Pam GM on Dec 15, 2023
Thank you, Eric. We make every effort to find the right people and put them in the jobs they enjoy. Thank you for your kind words.

10/10 Excellent

Jessica, Slidell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, room was such a great suite with a desk area, couch, mini fridge, microwave, coffee maker, and bedroom. I will definitely stay again if I'm traveling to the area.
Stayed 1 night in Dec 2023
Response from Pam GM on Dec 15, 2023
Glad you enjoyed our newly renovated hotel. We carefully worked on the renovation details to best please our guests.

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the facilities were clean
Stayed 1 night in Dec 2023
Response from Pam GM on Dec 15, 2023
We appreciate your support. See you again soon.

10/10 Excellent

Celestina

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Access was a little tricky
Stayed 1 night in Nov 2023

8/10 Good

Keith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff on front desk and breakfast, pristine room. I would definitly stay there again.
Stayed 2 nights in Nov 2023
Response from Pam GM on Dec 15, 2023
Thank you, Carlos. My team and I appreciate your business. See you again soon.

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
And the breakfast was good
Stayed 1 night in Nov 2023
Response from Pam GM on Dec 15, 2023
I'm glad you enjoyed our food and service. Thank you.

10/10 Excellent

Colleen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely for visiting the zoo, arts venues, shopping and more. Quiet, safe and clean property. Lovely employees.
Stayed 3 nights in Nov 2023
Response from Pam GM on Dec 15, 2023
We appreciate your kind words, Colleen. Come back soon.

10/10 Excellent

Roger A Mauer

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel. Great Staff. Very nice and very clean.
Stayed 4 nights in Nov 2023
Response from Pam GM on Dec 15, 2023
Thank You, Roger. We appreciate your choosing our hotel.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location for Dickies Arena
We were in town for the George Straight concert at Dickies Arena in FTW. The location was perfect and only a 10-minute ride from our hotel. The facility was very clean, faculty was extremely helpful and courteous, the room was clean and comfortable with plenty of room to relax. We had an awesome experience and a great stay! We will definitely choose this location again when visiting any events at Dickies Arena or the Stock Yards in FTW.
Stayed 1 night in Nov 2023
Response from Pam GM on Dec 15, 2023
Glad you enjoyed your stay, Stephen. We appreciate your kind words. We work hard to ensure our guests are well taken care of. See you next time.