Run-down Hotel, Unhelpful staff
Posted Jun 8, 2016
I've stayed in many cheap hotels, but this one was definitely the worst. Since it was cheap, I definitely wasn't expecting it to be amazing, but it was just terrible.
First, the room was in a state of disrepair. The bathroom fan was broken (it looked like for quite a long time...), there was a huge indentation in the bathroom door as if someone had punched it, the toilet paper roll holder was totally broken so the roll was just left on the toilet. The toilet itself had a couple gross yellow stains on the seat.
The room wasn't very clean. We looked behind the bed, and it looked like it hadn't been cleaned in years - filthy. One day, when using a fresh towel, I noticed it had a spattering of yellow blotches all over it. The maids would knock on our door early (7-8am), and they would keep knocking as we'd yell come back later. Eventually we just had to get up to tell them to come back later (there were none of those "Please Do Not Disturb" signs). On one such occasion, I asked the maid to come back in a couple hours. Later that night, when we returned, it was clear that the room had not been cleaned at all (there were no new towels or cups, the bed had not been made, etc.). I called the front desk and was told that "yes, it has been cleaned." Are you kidding?!! If your customer says their room has been cleaned, it hasn't! Terrible customer service.
Also the "free breakfast" is a joke.
Spend $10 more for a better hotel or go to a hostel.