Overpriced hotel in the middle of Forth Worth
Posted May 27, 2016
This hotel is located right in the center of Fort Worth and offers thus easy access to all the interesting spots - most of them can be reached on foot. This is the best thing about this hotel, which is a fancy place (fancy lobby with art and a waterfall; lounge with live music in the evening also available). The hotel was clean, the rooms large and comfy.
However, for a hotel of this price, I expect some more: The internet was not free and was charged at a ridiculous rate per day (even cheap motels have in the meantime free internet). It was neither free in the lobby, nor in the rooms. We were also charged for bottled water (also at a ridiculous price) which as available in the room, but which wasn't even touched by us. When we complained, it was taken off our bill, but I would like to know how it even made it onto our bill after only one night, and room service wasn't in the room yet. The check-in personnel could have been nicer - we were ignored several times when waiting for them, and other costumers who clearly came later were served before us.