Ratings based on 104 Verified Reviews

4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Running machine doesnt work.

Posted Nov 2, 2016
Cons: Gym
Everything very good. You have to improve the gym, but nothing else. I recommend it 100%.
Comment from Hotel Management
Dec 12, 2016 by Natália Tamassia, Hotel Management
Dear Ignacio, We very much appreciate your comments regarding your stay at the Novotel Fortaleza. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from H

Great hotel!

Posted Jul 22, 2016
Wonderful service and great quality for the price. Staff was helpful and most spoke English! The pictures of this place did not do it justice. Definitely, recommend staying here if you are in Fortelaza!
Comment from Hotel Management
Jul 26, 2016 by Coordenadora de Qualidade, Hotel Management
We very much appreciate your comments regarding your stay at the Novotel Fortaleza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anelise Schilling Quality Coordinator
4 out of 5
by michael

Great hotel in a great area of city

Posted Jul 11, 2016 on Hotels
Great hotel with over friendly staff who did lots and solved problems with smiles. Well trained genuinely kind people.
Comment from Hotel Management
Jul 26, 2016 by Anelise Schilling, Hotel Management
Dear Michael, We very much appreciate your comments regarding your stay at the Novotel Fortaleza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anelise Schilling - Quality Coordinator
3 out of 5
by A verified traveler from Manaus

Cama ruim

Posted Apr 20, 2017
Pros: Possui boa localização para quem está de carro.
Cons: O hotel poderia oferecer camas mais confortáveis.
Location: O hotel fica em uma rua tranquila
O hotel possui instalações antigas, a cama e os travesseiros são bem desconfortáveis. O café da manhã é ok, apenas.
4 out of 5
Recommended
for Everyone
by A verified traveler from bh/mg

OTIMO HOTEL.

Posted Mar 16, 2017
Pros: café da manha e localizacao, além do quarto e estrutura do Hotel.
Cons: nada.
Location: Otima localizacao, facil acesso e com boas opcoes de restauarnates proximo.
Hotel organizado, com equipe super atenciosa e quartos amplos, super confortaveis.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel ainda atende, mas precisa de reforma

Posted Mar 14, 2017
Pros: Café da manhã
Cons: Banheiro dos quartos
Hotel precisa de reformas, principalmente nos banheiros, mas ainda tem bom custo-benefício. O café da manhã merece destaque pela variedade e qualidade dos itens oferecidos.
4 out of 5
by FABIO

This traveler left a rating score only Posted Feb 6, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Teresina

Lazer

Posted Jan 25, 2017
Pros: praticidade
Cons: não sei
Location: para quem gosta da melhor parte da cidade é ótimo
Todos os funcionários são muitos solícitos Gostei da Limpeza A Organização é ótima
4 out of 5
Recommended
for Everyone
by A verified traveler from Bsb

Bom hotel

Posted Jan 23, 2017
Pros: já comentado na experiência
Cons: Já comentado na experiência.
Location: já comentado na experiência
A recepção e as condições gerais são boas, mas precisa aperfeiçoar em alguns detalhes, as cortinas do quarto não escurecem totalmente o ambiente, as torneiras dos apartamentos vizinhos ao meu faziam um assovio quando eram utilizadas, os equipamentos da academia eram muito antigos e estavam com alguns barulhos a brinquedoteca para crianças dividia espaço com o bar e a piscina era bem pequena, as tripulações das empresas aéreas que ficam no hotel poderiam ficar separadas dos demais hospedes pois entram e saem do hotel com bagagens fazendo barulho durante toda noite. Mas em termos gerais tinha uma boa limpeza, excelente equipe de atendimento, rapidez no check in e no check out, bem localizado em relação a praia e ainda tinha uma boa churrascaria na rua que fica atrás do hotel, sem falar que fica na parte central da cidade que dá acesso a tudo .
4 out of 5
by Eduardo

Muito agradável

Posted Jan 21, 2017 on Hotels
Excelente quarto, espaçoso e confortável. Produtos de banho todos da Natura. Piscina bonita e agradável. Recomendo.