Ratings based on 240 Verified Reviews

4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted May 11, 2017
Cons: Let us know the actual cost when booking online.
Nice hotel, but at checkin we were charged an extra sixty dollars over what Expedia told us. Not very happy about that.
Comment from Hotel Management
May 16, 2017 by Katy, Hotel Management
We are sorry that you were not told about the security deposit upon making the reservation through Expedia. We will try and get them to post it on their website again thank you
4 out of 5
Recommended
for Everyone
by A verified traveler

Great room

Posted May 2, 2017
Room was very cozy, the guests were all quiet. The breakfast was excellent. I will stay here again
Comment from Hotel Management
May 3, 2017 by SLarson, Hotel Management
Thank you so much for letting us know that you enjoyed your stay. All of our staff work hard to make sure that our guests have the kind of experience that we would want for our families. We hope that you will be back soon. Sincerely, Sharrie Larson
5 out of 5
Recommended
for Everyone
by A verified traveler from Rochester, NY

Hidden gem

Posted May 2, 2017
Pros: Clean , modern rooms
Cons:
Location: Riverwalk nearby, short drive to Redwoods and other state parks
I usually avoid staying at motels but booked this one after reading some good reviews. Was not disappointed. Despite being the off-season, the hotel was remarkably well-staffed. The rooms were clean and modern, much higher quality than we anticipated. The breakfast fare was a notch above what you normally get at hotels. It's a great location, right off the main highway and within walking distance of some nice restaurants.
Comment from Hotel Management
May 3, 2017 by Slarson, Hotel Management
Thank you Sean, all team members were happy to read that your stay was a pleasant surprise. Each and every staff member takes pride in the job that they do and strive to make sure that our guests have everything that they need to enjoy their vacation. We hope that you will be able to come back again soon to see our beautiful country side. Sincerely, Sharrie Larson
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel; overall pleasant stay

Posted Apr 25, 2017
Pros: Clean Quiet Good breakfast
Cons: Front desk individual wasn't very friendly/inviting
Nice hotel in fortuna. One of the nicer best westerns I have stayed in. There are a few local places to eat which was nice. Unfortunately it was difficult to reach the hotel due to landslides (not the hotels fault) so we only spent half of the expected time here as planned. Good stay, would recommend. Spoke to manager and she was nice to deal with.
Comment from Hotel Management
Apr 26, 2017 by SLarson, Hotel Management
Rob thank you so much for your kind review. Hopefully you will be able to come back again and see more of our beautiful area after the roads are fixed. Sincerely, Sharrie Larson
5 out of 5
Recommended
for Everyone
by A verified traveler from Roseville

Excellent Facility in Convenient Location

Posted Apr 23, 2017
Pros: I liked the location of the hotel and the variety of breakfast options.
Location: This hotel is an easy walk to a few restaurants and to a scenic trail along the Eel River.
This is a very clean and attractive hotel. The location is close to the freeway, downtown, and a hiking area along the Eel River. Breakfast was included, and was much better than the average breakfast buffet.
Comment from Hotel Management
Apr 24, 2017 by SLarson, Hotel Management
Teresa thank you for giving us feed back about your stay. We love to hear that our guests were able to explore our beautiful area. We hope that you will be able to come back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from australia

An older hotel with helpful staff

Posted Apr 17, 2017
An older hotel but well cleaned and very comfortable. Great service and value for money.
Comment from Hotel Management
Apr 19, 2017 by SLarson, Hotel Management
Thank you so much for the great review. We hope that you will come back and see us again soon. Sincerely, Sharrie
5 out of 5
Recommended
for Everyone
by A verified traveler from long beach, ca

Great place

Posted Apr 16, 2017
Clean, spacious room. They had everything I requested in my room when I got there. The beds are comfy. Breakfast was good. The staff is friendly. Accommodates dogs for a fee. Would definitely stay again.
Comment from Hotel Management
Apr 17, 2017 by SLarson, Hotel Management
Ana thank you so much for giving us a great review. We always appreciate any feed back that can help us improve. And fur babies are always welcome.
4 out of 5
Recommended
for Families
by A verified traveler

Good hotel, great pool, close to family for visits

Posted Apr 3, 2017
Pros: Breakfast is great, room is good. Great area.
Cons: Parking is too narrow. Pool should have longer hours.
Location: Great country area.
I wish the pool was open a little longer hours. That wouldn't hurt the staff, give adults a little more quiet time there.
Comment from Hotel Management
Apr 17, 2017 by SLarson, Hotel Management
Dave thank you so much for giving us your feed back concerning your stay. We always do our best to try and accommodate any special request. On occasion we allow adults to use the hot tub after closing hours as long as things are quiet so as not to disturb other guests. We hope that you will come back and see us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fortuna CA

Great hotel!!

Posted Mar 27, 2017
This is a great hotel! Everything was wonderful, except there was a birthday party in the pool area on Saturday and our kids were not able to go to it. That shouldn't be allowed! Also, the first night our roll away bed was not made properly, so we had to make do. It was fixed the second night, it would have been nice if we weren't charged for the first night for the inconvenience. But all in all, it's a great hotel!!
Comment from Hotel Management
Mar 28, 2017 by Sharrie, Hotel Management
Thank you for review regarding your recent stay at our property we value your feedback. It is our company policy not to allow party's. However, sometimes we are not informed about it until it is happening. Sorry for any inconvenience this may have caused you. We hope to see soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bend Oregon

Very nice room

Posted Mar 20, 2017
Pros: Clean, nice room, great breakfast and coffee,
Great place to stay and very comfortable. The cost of a room is reasonable, and the staff is excellent.
Comment from Hotel Management
Mar 20, 2017 by SLarson, Hotel Management
Mel, thank you so much for your great review. We were all pleased to see that you enjoyed your stay. It was also nice to see that you were able to take advantage of our great breakfast. We hope that you will stay with us the next time you are in the area. Sincerely, Sharrie Larson