Ratings based on 218 Verified Reviews

4.3 out of 5
77% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted May 28, 2018
Comment from Hotel Management
Jun 1, 2018 by EMMA, Hotel Management
Thank you for your support for Crowne Plaza Foshan. We hope to have the opportunity to serve you again.
3 out of 5
by A verified traveler

Too much smoke

Posted Apr 13, 2018
We travel a lot in China for business. We prefer to have a hotel that doesn’t smelll like Las Vegas and also more updated furniture. It’s an ok please for the night nothing special, breakfast just ok.
Comment from Hotel Management
Apr 16, 2018 by Emma, Hotel Management
Dear guest, thank you for choosing Crowne Plaza Foshan and giving us valuable suggestions.We have always put the needs of guests in the first place, and we will carefully investigate the facilities, including rooms, restaurants and other places. We wish you a pleasant journey and look forward to your visit again.
4 out of 5
by A verified traveler

Posted Mar 18, 2018 on Hotels
Comment from Hotel Management
Mar 19, 2018 by Emma, Hotel Management
Dear guests, thank you for choosing Crowne Plaza Foshan. We sincerely thank you for your support.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good

Posted Mar 18, 2018
Very friendly staff excellent location great swimming pool
Comment from Hotel Management
Mar 20, 2018 by Emma, Hotel Management
Dear guests, thank you very much for your comments on Crowne Plaza Foshan and the expression of your love for us.Your satisfactory accommodation experience is the best reward for us, which is our greatest motivation.Sincerely look forward to your coming again!
4 out of 5
by A verified traveler

Great hotel, wonderful service, need some fix

Posted Feb 22, 2018 on Hotels
Very convenient location, Ling Nan Tian di is just blocks away within walking distance, a local supermarket right behind the hotel, a lot of restaurants and shopping around the hotel as well. Very professional and friendly staff. Fast wifi, great TV channel options. In room safe available which is very useful for tourists who want to lock away IDs and money. Couple improvement needed though: First, fliers are available at the lobby and by the computer desk in the room promoting seasonal events and service around, we did not find out the wonderful massage package and the Chinese New Year events around the neighborhood until the day before we checked out, so we missed out on the good deal. The front desk should probably promote them when guests check in. Second, maybe a miscommunication between the local branch and the head quarter. We booked the hotel through hotel.com, it was stated on the website that a 500 cny will be charged per stay for the accidental deposit, which is very normal since we have to deposit $100 US dollar here anyway, but when we arrived, we were informed 500 per night (the country's definitely of per stay is different than what we have in mind, per stay for us means per booking , one for the whole trip), luckily we have enough cash on hand because we just landed. Lastly, at least one microwave should be provided, maybe near the restaurant for emergency use. I got hungry at 2am on the first day due to jetleg, no where for food
Comment from Hotel Management
Feb 26, 2018 by Emma, Hotel Management
Dear guest, thank you for choosing Crowne Plaza Foshan. Thank you for your support and many rationalization proposals for us. We have already reflected to the relevant departments and in time to improve. We look forward to serving you next time.
5 out of 5
by Jaeeun

Posted Dec 25, 2017 on Hotels
Comment from Hotel Management
Jan 30, 2018 by EMMA, Hotel Management
尊敬的宾客,感谢您选择入住佛山皇冠假日酒店,衷心期待您的下次光临,我们会继续用心为您服务!
4 out of 5
by Daniel

Good choice of Stay

Posted Dec 10, 2017 on Hotels
Comfortable and convenient. Spacious room.
Comment from Hotel Management
Jan 16, 2018 by Emma, Hotel Management
Dear guest,I am glad to have a pleasant experience of accommodation for you, and thank you for your satisfaction with the service of the hotel.We will turn your approval and encouragement into the impetus for progress.Look forward to your next stay!
1 out of 5
by Addison

Posted Dec 2, 2017 on Hotels
Something from the ventilation causing us sneezing and coughing. We ended up sick after the one night stay.
Comment from Hotel Management
Jan 16, 2018 by Emma, Hotel Management
Dear guests, thank you for choosing Crowne Plaza Foshan!We have always put the hotel's accommodation experience as the most important part of our work.Therefore, the problem you mentioned, we have been reflected to the relevant departments to follow up, we will regularly update and maintenance of facilities and equipment.I'm sorry to have not been satisfied with your stay. If you have any problems during your stay, please contact our guest service director at any time.We look forward to serving you!
4 out of 5
Recommended
for Everyone
by A verified traveler from SoCal

No Points if Booked Through Expedia

Posted Oct 15, 2017
Great stay - reserved two rooms for me and my son. When Checking out the hotel told that that when booking trough Expedia, I would not be getting any of my honors points. Not a big deal , but an un-expected down side of Expedia and the Crown Plaza's policy. I like both Expedia and the Crown Plaza, but getting cheap on giving out the points, leaves a little sour note in the experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

First Class Hotel

Posted Aug 23, 2017
I stayed with my 84 years old mom at the hotel and the the staff were so friendly and caring. The room was very clean and facilities were top-notched. Authentic and delicious were so easily accessible in the in house restaurants. We ended up staying longer than planed because of the pleasant experience. Thumbs up for this oasis in the urban city.