Ratings based on 128 Verified Reviews

4.4 out of 5
75% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Miami

Terrible experience... can't call international

Posted Mar 4, 2017
Pros: nothing
Cons: english level, orientation towards customer service.
most basic thing.. I can't communicate with the staff and it is extremely annoying!! English level is not there and even though staff is friendly it makes experience very unpleasant. Will not stay here again. And Manager says nothing they can do. Also Food is 4 out 10. Poor menus, very Chinese oriented and quality of ingredients is poor. In room dining menu is very limited and 70% chinese, and worst of all you will spend 5 to 10 minutes explaining your order. Other things is ZERO flexibility and willingness to change on any aspect to please customer. They are trained by the book.. In summary very poor hotel...
5 out of 5
Recommended
for Everyone
by A verified traveler from lagos

Excellent luxurious hotel.

Posted Feb 11, 2017
Cons: Not much.
Excellent location in the Centre of the business district. Facilities are in excellent shape.
4 out of 5
by A verified traveler

Clean hotel

Posted Dec 27, 2016 on Hotels
Quite and nice
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 29, 2016 on Hotels
4 out of 5
by A verified traveler

Good location

Posted Sep 22, 2016 on Hotels
Convenient location, and we were upgraded for the night we stayed. Make sure to ask for non-smoking room/level, as we had to air out our room a bit to get rid of smell.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 17, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 19, 2016 on Hotels
5 out of 5
by Jorge from Hawaii

Great Hotel

Posted Jan 29, 2016 on Hotels
It was a pleasant stay
5 out of 5
by Manoj from Hong Kong

What a super hotel

Posted Nov 5, 2015 on Hotels
What a super hotel! very very spacious room - super comfrotable - great location & area one of my favourite hotels ever
5 out of 5
by wei hsiang

This traveler left a rating score only Posted Nov 5, 2015 on Hotels