Ratings based on 1,344 Verified Reviews

4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Would stay again!

Posted Apr 8, 2018
First off, the lobby was super clean and welcoming! The hotel staff was super friendly, they accommodated you with anything you needed. We had a room facing the highway and you couldn't hear the cars/ traffic. If you're doing Disney, the parks are a 10 min drive. The location is perfect! It might look like a motel, but has a hotel feel! The room was spacious and clean. I would definitely stay here again!
Comment from Hotel Management
Apr 10, 2018 by Alex Ekbatani General Manager, Hotel Management
Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
5 out of 5
Recommended
for Families
by A verified traveler from Canada

Very pleasant Family hotel.

Posted Mar 24, 2018
Pros: The breakfast buffet: helpful in terms of convenience, timeliness and - of course - price. It was exceedingly popular - a short wait transpired once
Cons: There's not much to be done about the road noise - the hotel is right on the I192 and many rooms face this road. Run the A/C fan for "white noise".
This hotel was conveniently close to the major amusement parks, a number of family-friendly restaurants and a large outlet mall. The room was more than large enough and always well-maintained by housekeeping. All staff were supremely friendly and helpful. The morning breakfast offered many options. The Wi-Fi was surprisingly fast.
Comment from Hotel Management
Mar 29, 2018 by Alex Ekbatani General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your kind review following your visit. It is wonderful to know that we have once again met your expectations and that you look forward to your future stays with us. We constantly strive to exceed our guest’s expectations of service and it is always satisfying to hear that these efforts are noticed. I shall ensure that all of your kind praise is passed on to the team and that their service is fully recognized. We look forward to welcoming you back on your next visit to Kissimmee. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Mar 17, 2018
I really like this hotel clean rooms and the staff was very nice
Comment from Hotel Management
Mar 23, 2018 by Alex Ekbatani, Hotel Management
Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Meets the needs

Posted Mar 12, 2018
Stayed at this hotel for 2 nights. Room was fine- breakfast was as expected for being free. Staff was very accommodating. Disappointment came in the definition of, "shuttle". I actually called the hotel prior to booking to verify there was a shuttle to the close by parks. Turns out you get 2 shots to get on the bus-to get shuttled to a bus depot, to then go looking for another bus to the park you want. FREE shuttle is true, the experience of it was not at all what I was expecting. We finally used UBER- much faster and was cheaper than parking. So, in retrospect, I would spend more money to have a more upgraded experience with a true convenient shuttle.
Comment from Hotel Management
Mar 14, 2018 by Quality Inn & Suites By The Parks, Hotel Management
Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Alex Ekbatani General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Kissimmee, Fl

A long day

Posted Mar 11, 2018
After s long day of traveling it was nice to be in a room that was clean, quiet, comfortable bed and easy to access. I would highly recommend this hotel if in the area.
Comment from Hotel Management
Mar 15, 2018 by Quality Inn & Suites By The Parks, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Alex Ekbatani General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel to stop in and stay for a night

Posted Mar 10, 2018
Location: short drive to disney parks/orlando shopping centers.
Overall, was a good hotel for a good price. The hotel looked a little dated on the outside but once inside everything looked a better.
Comment from Hotel Management
Mar 13, 2018 by Quality Inn & Suites By The Parks, Hotel Management
Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Alex Ekbatani General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

very clean hotel

Posted Mar 9, 2018
we have stayed here 3 times great location clean clean hotel hotel staff is great friendly very accomadating great serivce
Comment from Hotel Management
Mar 13, 2018 by Quality Inn & Suites By The Parks, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your kind review following your visit. It is wonderful to know that we have once again met your expectations and that you look forward to your future stays with us. We constantly strive to exceed our guest’s expectations of service and it is always satisfying to hear that these efforts are noticed. I shall ensure that all of your kind praise is passed on to the team and that their service is fully recognized. We look forward to welcoming you back on your next visit to Kissimmee. Kind regards, Alex Ekbatani General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay!

Posted Mar 5, 2018
Pros: Location, value, comfort.
Cons: Not quite sure if there is anything.
Location: 7 minute drive to Disney World, and less to Walmart and grocery. Sakura Asian Fusion is delicious!!
We reserved on the line, room key was ready by the time we arrived, room was clean and even with a pair of towel swans on the bed. No complaints, only compliments to the manager and staff!!
Comment from Hotel Management
Mar 8, 2018 by Quality Inn & Suites By The Parks, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Alex Ekbatani
3 out of 5
by A verified traveler

Posted Feb 24, 2018
The front desk area is nice but once you get into the room, it isn’t. The mirror is falling apart and there’s rust everywhere. You can tell they don’t do a full thorough cleaning of the room. there was rust on the toilet paper holder and all over the shower. The peep hole was cracked so you couldn’t tell who was knocking on ur door. Also the place is very hard to enter and exit. All the uber drivers all got lost.
Comment from Hotel Management
Feb 26, 2018 by Quality Inn & Suites By The Parks, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Alex Ekbatani General Manager
2 out of 5
by A verified traveler from Pennsylvania

Average Hotel, excellent staff

Posted Feb 16, 2018
Pros: Staff
Cons: Breakfast
Hotel was clean and maintained well and staff were friendly and helpful. Bed wasn't comfortable, too hard. Bathroom was so small that it was hard to close the door. The biggest disappointment was the complimentary breakfast. My wife and I are not picky eaters but the egg mini-omelets were tasteless and the sausage was gritty. These were the only non-carb choices. The pastries were good and they offered self serve waffles and pancakes (which we did not try). Powdered eggs and whatever was used as sausage are not worth serving.
Comment from Hotel Management
Feb 20, 2018 by Quality Inn & Suites By The Parks, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Alex Ekbatani General Manager