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Overview of Heartland Hotel Glacier Country

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In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets

Heartland Hotel Glacier Country

3.5 out of 5
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationFox Glacier Glow Worm Forest2 min walk
    Popular LocationFox Glacier4 min drive
    Popular LocationLake Gault8 min drive

Choose dates to view prices

About this area

Fox Glacier

Heartland Hotel Glacier Country is located in Fox Glacier. Franz Josef Glacier and Te Wahipounamu reflect the area's natural beauty and area attractions include Westcoast Wildlife Centre and Glacier Hot Pools. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • Fox Glacier Glow Worm Forest - 2 min walk
  • Fox Glacier - 4 min drive
  • Lake Gault - 8 min drive
  • St James Anglican Church - 25 min drive
  • Franz Josef Glacier - 31 min drive

Getting around

  • Hokitika (HKK) - 112 min drive

Restaurants

  • Sir William Fox — 1 min walk
  • Lake Matheson Cafe — 5 min drive

About this property

Heartland Hotel Glacier Country

3.5-star hotel with restaurant and bar/lounge
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a front-desk safe are onsite. All 51 rooms offer free WiFi, refrigerators, and TVs with satellite channels. Guests will also find room service, hair dryers, and safes.
Heartland Hotel Glacier Country offers 51 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Satellite television is provided.

Bathrooms include showers and complimentary toiletries. This Fox Glacier hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–9:30 AM: NZD 10.00-24.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Safe

Policies

Check-in

Check-in from 2 PM - 8 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: NZD 300 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between NZD 10.00 and NZD 24.00 per person (approximately)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 3 star plus and is displayed on this page as 3.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Heartland Glacier Country
Heartland Glacier Country Hotel
Heartland Glacier Fox Glacier
Heartland Hotel Glacier Country
Heartland Hotel Fox Glacier
Heartland Hotel Glacier Country Hotel
Heartland Hotel Glacier Country Fox Glacier
Heartland Hotel Glacier Country Hotel Fox Glacier

Frequently asked questions

3.3
Rating 5 - Excellent. 17 out of 121 reviews
5 - Excellent 14%
Rating 4 - Good. 39 out of 121 reviews
4 - Good 32%
Rating 3 - Okay. 40 out of 121 reviews
3 - Okay 33%
Rating 2 - Poor. 17 out of 121 reviews
2 - Poor 14%
Rating 1 - Terrible. 8 out of 121 reviews
1 - Terrible 7%

3.6/5

Cleanliness

3.6/5

Staff & service

3.3/5

Amenities

3.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and welcoming
Convenient location, very clean and a very comfortable bed. A nice touch to provide fresh milk in the fridge for use with the tea and coffee provided. The shower gel, shampoo etc. were also really good quality! I arrived on a rainy, overcast day, after a long motorcycle ride, so it was great to find the room toasty warm!
Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Great stay & location.Rooms neat & tidy ,air conditioning would have been nice.Staff very friendly & helpful. Speacial mention of Ivan ,lovely friendly guy.
Stayed 1 night in Jan 2020

5/5 Excellent

Stayed 2 nights in Dec 2019

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good - WiFi excellent - tv choice poor should at least have a news channel available.
Stayed 1 night in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019