Ratings based on 147 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Central Otago, NZ

Very nice, staff is friendly

Posted Apr 3, 2018
Loved the room, very clean nice view and staff very friendly and knows area very well. Will stay there again!!😆
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2018
Very friendly and welcoming staff especially man on the front desk. Spectacular views of mountains from our room (room 19) . Very clean and modern units.
3 out of 5
Recommended
for Everyone
by A verified traveler from london

Perfectly adequate for an overnight stay.

Posted Mar 12, 2018
Perfectly adequate for a brief stay in the area. Good facilities
4 out of 5
Recommended
for Everyone
by A verified traveler

Pretty Standard Fare

Posted Mar 3, 2018
The hotel had a great location, the receptionist was friendly and helpful, all good. The only "huh?" was when filling the jacussi with water for a bath and the water was an odd light brown. Probably a reasonable explanation, just novel.
Comment from Hotel Management
Apr 4, 2018 by Wiley, Hotel Management
Hello there Thank you for shared your experiences. We hope you had a good stay with us. Sometimes, the water might become slightly brown color due to before heavy rain in Fox Glacier. But it's fine for drinking. Kind Regards
4 out of 5
by A verified traveler

Good location in Fox Glacier

Posted Jan 22, 2018 on Hotels
Good location, close to downtown restaurants and Lake Matheson. Clean, comfortable room. View of mountains would have been great if the weather had cooperated. A bit too expensive for what it was, but less than other properties in the area.
Comment from Hotel Management
Jan 23, 2018 by Wiley, Hotel Management
Hi Donna Thank you for your comments. we hope you had a good stay in Fox Glacier. Kind Regards
2 out of 5
by A verified traveler

Expensive, disappointing stay

Posted Jan 10, 2018 on Hotels
Felt a little ripped off-not good value. Unit stank of sour milk, fridge hummed really loudly all night, beds were lumpy and uncomfortable, shower was really weak, TV had a line running across the screen. Expected much more for the price-really disappointing
Comment from Hotel Management
Jan 14, 2018 by Wiley, Hotel Management
Hi We appreciate your comments and sorry to hear the experiences did not up to your expectation. We will try our best to take care of every guest staying with us. Kind Regards Sunset Motels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 30, 2017 on Hotels
3 out of 5
by A verified traveler

Overpriced mediocre stay

Posted Dec 30, 2017 on Hotels
Nice glacier view from a smellyand seriously overpriced room - no value for money - obligation to do your own dishes otherwise your fined to pay extra is unseen and completely unacceptable
Comment from Hotel Management
Jan 14, 2018 by Wiley, Hotel Management
Hi Thank you for your comments. We hope you had a good stay with us. We appreciated your little helps on the dishes. Kind Reagrds Sunset Motels
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Comfortable functional rooms in great outdoors

Posted Dec 29, 2017
The hotel is just 0.5 km from city center - very peaceful surrounded by mountains. Views of Mt. Cook and Mt. Tasman from the rooms. Very helpful owner family at the front desk. Loved the stay.
Comment from Hotel Management
Jan 14, 2018 by Wiley, Hotel Management
Hi Thank you for your reviews. We are glad that you had a great stay with us. Kind Regards Sunset Motel
5 out of 5
by Wayne

This traveler left a rating score only Posted Dec 10, 2017 on Hotels