Ratings based on 322 Verified Reviews

4.5 out of 5
71% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Lebanon

Posted May 10, 2018
Excellent expérience, nice hôtel and great food
5 out of 5
Recommended
for Families
by A verified traveler

Excellent hotel for families

Posted May 2, 2018
Pros: Staff is great. Great location. Amazing for little kids!
Cons: Rooms are a little dated, but in good condition.
Location: Close to the waterfalls (both on Argentinian and Brazilian sides). Mall 400 mts. away. Duty free mall and downtown about 10 minutes away each.
The hotel facilities are great, although a little dated, but nevertheless big, spacious and with a wide range of things to visit and do.They have about 3 different places for kids to play, a beautiful pool with water slides, an indoor heated pool, a tree house, an arcade and trails, among other things to do. They also offer complete activities for kids of different ages, starting at 09:30 in the morning and ending with a show at 21:30 for the whole family. They also offer many activities for adults, such as a nice gym, pool activities, climbing wall, soccer games, trails, canopy and others. Breakfast is really good with a lot of things for you to chose from. If you go with the half board option, dinner is also included and although the food is not amazing, you have enough variety to find something you will like (menu changes by day). Half board is definitely worth its price. The hotel is very well located, close to the Brazilian waterfalls and the Argentina-Brazil border in case you would like to visit the waterfalls on the Argentinian side (recommended!). You also have a nice mall about 400 mts from the hotel. All in all, this is an amazing hotel if you are planning to go with your family, especially if you have small kids: they will just love it. The hotel staff is just great, they are always in a good mood and willing to help.
4 out of 5
by A verified traveler

Great facilities

Posted Mar 1, 2018 on Hotels
Bed was a bit hard, with too soft pillows. Service was ok, but it was hard sometimes finding a waiter or staff to help make reservations. The facilities are really nice - as is the food - and would definitely have lots of things for kids to do. Pool is nice.
3 out of 5
by A verified traveler

Posted Jan 30, 2018 on Hotels
The hotel is ok, but it is definitely more appropriate for families traveling with small children. There were always children playing and screaming - all fun for them, but not so much for couples. The hotel needs a renovation - the decor, carpets etc all feel very dated. And the food was good in the buffet, but very average in the specialty restaurant. The beds were very uncomfortable. However, the location is great for the airport and traveling to the waterfalls (Cataratas). But I would stay somewhere else if I was traveling as a couple.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 26, 2017 on Hotels
5 out of 5
by Rolando

Rolo from Miami

Posted Aug 13, 2017 on Hotels
I just stayed for one night, buffet breakfast and dinner was included in the price I enjoyed the food. Overall it was very pleasant.
5 out of 5
by allan

This traveler left a rating score only Posted Jan 25, 2017 on Hotels
4 out of 5
by allan

This traveler left a rating score only Posted Jan 22, 2017 on Hotels
5 out of 5
by A verified traveler

Posted Jan 16, 2017 on Hotels
beautiful area, quiet, clean, spacious , good service and worth its price, good location and much possibilities
5 out of 5
by A verified traveler

Posted Dec 17, 2016 on Hotels
Friendly multi-lingual staff. Great gym.