Casino

Reviews of Peermont Metcourt - Francistown

3 out of 5
Peermont Metcourt - Francistown
Plot 32366, Blue Jacket Street, Francistown

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 56 reviews" "
Rating 8 - Good. 24 out of 56 reviews" "
Rating 6 - Okay. 13 out of 56 reviews" "
Rating 4 - Poor. 3 out of 56 reviews" "
Rating 2 - Terrible. 3 out of 56 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

4.0/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Olivier

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Chronic on Mar 16, 2022
Good day We appreciate the time it takes for you to give us your review on your stay with us as it affords us the opportunity to rectify any short comings you may have experienced whilst lodging with us to ensure a more pleasurable stay and experience the next time around going forward. Would you be kind enough to share with us in a bit more detailed manner as to what transpired. Look forward to hearing from you. Thank you

10/10 Excellent

Nomhle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with central location
Stayed 2 nights in Nov 2021

8/10 Good

Juanita A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Gerard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
it was good
Stayed 1 night in Mar 2021

8/10 Good

KABELO

Liked: Staff & service, room comfort
Stayed 1 night in May 2019
Response from Kabo on Jun 17, 2019
Thank you for your feedback as it goes a long way in us improving our customer service delivery and ensuring an even more pleasurable stay with us the next time around.Hope to see you soon.

8/10 Good

Heinrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Will be back!!!
The staff are friendly and helpful. They were waiting for me to arrive. Thank you
Stayed 1 night in May 2019
Response from Kabo on Jun 17, 2019
Thank you for your feedback as it goes a long way in assisting us on our quest to strive for excellence and ensure a more pleasurable stay for our guests. Will relay the message to the team.Your business support is much appreciated.

6/10 Okay

Heitor

Liked: Cleanliness, staff & service
Disliked: Amenities
O hotel é razoável e relativamente bem localizado, mas não tem elevador nem estrutura adequada.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Peermont Metcot in Francistown, Botswana
The stay was fantastic. The problem was checking in. I had no room despite having paid for the room and received confirmation number. Had to stay in twin beds since there was no more rooms left.
Stayed 2 nights in Mar 2019

8/10 Good

Sibulele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay here. We arrived very early and they looked after our bags while we went out for brunch and then let us check in 2 hours early when we were back. The staff were all really nice and helpful, the breakfast was excellent, the rooms look like they have been renovated recently, the aircon worked well and the safe was secure and easy to use. Its also in an excellent part of town, right in the middle of a couple of malls and plenty of places to eat. Couldn't ask for more.
Stayed 2 nights in Nov 2018
Response from Kabo Makgoeng on Dec 19, 2018
Good day Your review on your stay with us is much appreciated, on behalf of the Metcourt team we thank you and we will have you know we value your continued business support.

10/10 Excellent

Arkadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

6/10 Okay

Junior

Liked: Cleanliness, staff & service
FRancistown Metcourt
All good, except for the location, noisy casino and patrons & staff yelling in the hallways.
Stayed 1 night in Nov 2018

10/10 Excellent

Ikanyeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid
It was an awesome experience. Cherry on the cake was the beautiful salad l had at the restaurant around midnight. Its a great initiative that the restaurant closes late. Very thoughtful for late check ins.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable but a few improvements required
We booked this last minute as our original hotel was overbooked, and it was a good choice. The room was nice with a very comfy bed and a good shower. There were a few niggles such as the plug socket which was hanging half off the wall. There were also lots of flies and some mosquitos in the room when we arrived and we couldn’t figure out where they were coming from. The room got very hot but does have air conditioning. Breakfast was included and it was ok with a selection of hot and cold food, although we weren’t offered any drinks until we were leaving which was a bit strange. There are some improvements needed but it was good value and comfortable overall.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Robert P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017

2/10 Terrible

David

Disliked: Staff & service, room comfort
Very Poor; Loud Music until 02h00
I booked this hotel for my wife because she arrives late from the Johannesburg flight and doesn't want to drive the 25km through to Tonota in the dark. She's stayed here before but this overnight stay was particularly unpleasant. The flight was delayed and arrived very late in the evening and she was looking forward to a good nights sleep. She told me that loud music was being played from the boots of cars in the hotel parking area until about 02h00 in the morning and even though she complained, the hotel staff did very little. It appears that the hotel management have little control over this (there is a casino next door) and she said that it was more akin to staying in a shebeen than a well run hotel. Needless to say, this is the last time I will be booking this hotel for her
Stayed 1 night in Nov 2017

4/10 Poor

Hassan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Air con was not working. Lights were not working. My room had to be changed after I unpacked. Staff service was good .
Stayed 1 night in Oct 2017

2/10 Terrible

Charl

Disliked: Staff & service
Bad experiance
Stayed 1 night in Jun 2017

8/10 Good

JAQUES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the rooms are very standard but adequate. the person working at reception, Kube, is very good and knowledgable and has been a great help. the process at reception was quick and efficient. the alarms at the doors of the rooms are a bit annoying.

6/10 Okay

Verified traveler

Liked: Cleanliness
THE ROOM WAS NOISY - THE MAIN AIR CON UNIT WAS LOCATED WHERE IT WAS A BIT INTRUSIVE .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable near town centre
On the whole a good hotel close to town centre at a reasonable price. The only real disappointment was a lingering odour from the drains.

6/10 Okay

Anne, Johannesburg

Liked: Cleanliness, property conditions & facilities, room comfort
Okay as a stopover
Was okay as a stopover. WiFi promised was sadly lacking and very dissapointing. Ours was a one night stopover and given the price paid, not too bad but compared to other similar priced experiences we had, fairly average

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

kabelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super duper
it was good

8/10 Good

kabelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super duper
it was good

6/10 Okay

kagiso, south africa

Liked: Staff & service
Pit stop
Hotel was fine, considering that we only wanted a quick place to stay so that we can wake up refreshed and continue with our journey to South Africa

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality of Service
It was great though I expect 2 sets of towels as I had booked a double room. It was also a challenge to connect to the wifi.

8/10 Good

Katlego, Pretoria, Centurion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Festive stay
WiFi was not so good, I'm not impressed at all, & if maybe you could demarcate the whole premises as when you walk out of the hotel you faced with people walking on the street

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Downtown Francistown!
We were pretty tired after a long drive from Pretoria, so were pretty happy to fall into a comfortable bed in a clean room.

8/10 Good

Angus, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathalyser Botswana Trip October 2015
It was fine. Just the WiFi was terrible. Must get better WiFi solution.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
All fine BUT no toilet seat!!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
okay,, no complains
nothing much to tell

10/10 Excellent

Richard, Thamaga

Liked: Cleanliness, property conditions & facilities, room comfort
Disappionting
Our 1 night stay was very nice, but we were told by other Peace Corps Volunteers that if we showed our Peace Corps ID card, that we would get a discount. We showed it, but did NOT get a discounted rate. Since the discount was the reason we reserved there, it was very disappointing. we would probably not choose this hotel again.

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

tom, Lusaka, Zambia

Liked: Cleanliness
Disliked: Staff & service
Good economy hotel for the budget constrained
Stayed one night at the hotel. Rooms were recently renovated and quite nice. Hotel does not have an elevator and the halls are quite compact.

8/10 Good

Chrispin, Chipata, Zambia

Liked: Cleanliness
Need to maintain the leaking roof!
The time we visited there was a heavy thunderstorm. corridor was flooded just in front of our room. we were moved to a room with numerous difficulties. generally the workers were warm and plesant. g we

8/10 Good

WD, Benoni

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay at Peermont Francistown
Main problems were reception too busy to help when we could not access Wifi and No secure parking.Good points - Spur on site and fully equipped room

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lucas Mahlangu, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exellent service,comfy bed
exellent and I would like to visit again for leisure

10/10 Excellent

Albert, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
Enjoyable

6/10 Okay

Mike, Zimbabwe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not a bad place
The Peermont advertised a queen bed but when I got there our choice was two twin beds side by side or a double bed. We took the double bed. There also was no secure parking area so I had to unload my car completely. The staff was helpful in unloading but we were on the third floor and so we had to carry everything up to our room.

8/10 Good

Greg, South africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Was a great hotel to stay at for a night stop over. The hotel staff were friendly and it was all we needed after a long days travel! :) very happy

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Be cautious on security
I noticed that the door of my room, and several others in my corridor, had a 1 cm wide hole drilled through the door beside the lock. I don't know if that serves some legitimate purpose, but it also seemed to make it easy for someone from the outside to force up the handle on the inside, bypass the lock, and enter the room. If you find that your door is like this, I would suggest asking for another room.

8/10 Good

SJN, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy place for a stop over
Over all it was a nice experience and staff was helpful. Check in can be slow as there is typically one person running the front desk and phones. There was a mix up with what room we'd reserved, but it was quickly sorted out. This is one of the best options for the price in this area.

6/10 Okay

Peter, SA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Clean basic room
The room and hotel in general was great but the service levels from the front desk were poor. No one answered phones, no one greeted or acknowledged you on entering. The night security are rude and not guest orientated. Two of the DSTV channels did not work and they only give you one hour of wifi per stay which is not reflected on their teardrop banner in the foyer.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Book the right room
Hotel is located in the Town Centre Restaurants and Shopping malls are reachable without Car. Staff is very friendly, the rooms are clean and ok. Unfortunately a number of rooms have Windows only to the inside hall. So try to Book the right room

8/10 Good

MJD, USA

Liked: Cleanliness, staff & service, property conditions & facilities
This was a 2 night stay between Jo-berg and Vic Falls with friends who had recently moved from from USA to Zimbabwe. The hotel was very clean with nice tile floors. The A/C unit in our room did not work, but the weather was perfect those 2 nights so we did not complain. There is a nice little courtyard to sit with friends and have breakfast or a snack while chatting. The view out the back window was not very pleasant; standing water and an abandon lot filled with trash. But one cannot often expect a paradise view while traveling in Africa. The front desk clerk was very nice and accommodating. And the cleaning help was very friendly. I would recommend this hotel.

6/10 Okay

T Hollinger

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Well located and comfortable but very noisy
The room was excellent and the hotel location good but the whole experience was totally spoiled by noisy ( air handling?) plant within the circulation area of the hotel and experienced within the room itself all through the night Ear plugs would be required to get a decent night's sleep

8/10 Good

louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort