Ratings based on 420 Verified Reviews

3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean, comfortable

Posted Jul 8, 2017
Pros: Very clean and comfortable
Very clean hotel, excellent beds, decent breakfast. Only negative is that it may be a bit north of areas one may want to hang out in, ie Lincoln. Excellent value for the price
4 out of 5
Recommended
for Everyone
by A verified traveler from Rhode Island

Beautiful views of the mountains.

Posted Jul 6, 2017
Located near the attractions we visited. Sheets had a stain on the them, but the room was very clean. Hot tub was not filtered, had someone's hair floating around it. Breakfast area looked good but too busy for us to enjoy.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hudson, NH

Convenient to the highway. Clean and comfortable

Posted Jun 28, 2017
Pros: Convenient to the highway. Clean and comfortable
Cons: nope
Location: Close to excellent hiking.
Great place to stay when up in the Franconia area.
5 out of 5
by lawrence

This traveler left a rating score only Posted May 18, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 1, 2017 on Hotels
4 out of 5
by Edward

Posted Apr 24, 2017 on Hotels
Nice place, enjoyed the stay. Didn't use the pool but the facility looked very nice.
2 out of 5
by A verified traveler

Stay disappointing

Posted Apr 22, 2017
Front staff given too much authority and clearly did not exhibit the customer service we expect! Room was fair. The refrigerator was not on, light was, but temp was off! we did not know this and lost all our food when we realized the next morning. Staff told us that all we had to do was turn up the dial. Wow! Apparently, we were supposed to know this. Heater in room malfunctioned and we were given another room, however, maintenance did not come, just needed to move all our own things. It was an inconvenience to us... The breakfast was good. The pool wasn't open on time. A place to sleep, but if you're looking for exceptional customer service and an upscale experience, this is not the place
Comment from Hotel Management
Apr 27, 2017 by Best Western White Mountain Inn, Hotel Management
Dear guest, On behalf of the Best Western White Mountain Inn, please accept our apologies for not meeting your expectations, and providing you with the highest quality of hospitality that is our standard. We regret any inconvenience you may have had at our property, and not being able to exceed the expectations our guests have come to expect from the Best Western brand. We hope to learn from this experience, and that it will not weigh negatively on your opinion of our property and the Best Western Brand. Sincerely, Management-
4 out of 5
Recommended
for Everyone
by A verified traveler from P

Convenient hotel right off highway 93.

Posted Apr 17, 2017 on Orbitz
Very economical, convenient and great value. Breakfast is ok. Nothing to write home about.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2017
Great location. Very helpful staff. Older hotel, but clean. Great breakfast.
4 out of 5
by Justin

This traveler left a rating score only Posted Apr 11, 2017 on Hotels