Ratings based on 559 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Glasgow
Grand Old DamePosted Jun 7, 2017
A beautiful hotel in the best location of Nurnberg. Enjoy.
for Everyoneby A verified traveler from Houston TX
Nice grand old hotel with modern amenities.Posted May 22, 2017
Lovely hotel. Very nice breakfast buffet for 27 euros but know that it is possible to order a more simple fare. We asked to do this but were told by some of the wait staff that it was not possible. Perhaps a misunderstanding but wait staff could have been more available.
Comment from Hotel Management
Jun 2, 2017 by Daniela Wurm, Hotel Management
Dear J and A, thank you very much for your feedback on your recent stay with us. I would like to apologize that our restaurant staff did not offer you an alternative to the breakfast buffet. I have shared your comment with the Food & Beverage Manager to avoid such situations in the future. Yours sincerely, Daniela Wurm Front Office Manager
Warm Welcome on arrivalPosted Mar 14, 2017 on Hotels
Fantastic Staff and Great Location
Loved my stay!Posted Mar 12, 2017 on Hotels
Staff was awesome and accommodating.
for Everyoneby A verified traveler
Nuremberg HotelPosted Mar 5, 2017
Great hotel in near Old Town Excellent customer service Great accommodations - including food service
Posted Jan 2, 2017 on Hotels
Great HotelPosted Dec 25, 2016 on Hotels
Amazing city full of history and friendly people, the restaurant (Brasserie) and the Bar are great
Posted Dec 23, 2016 on Hotels
This was the 5th time that I have stayed at this property and this hotel and staff are just as amazing every time I visit. This most recent trip was with my mother and the staff went out of their way to make it a great experience. The breakfast at the hotel is outstanding and the charm of the property is evident throughout. In particular, Robin at the front desk is amazing. He was welcoming, extremely helpful and always so pleasant. I will be sure to return to this property many times for both business and personal visits. Thanks!
by A verified traveler
Nice hotel close to the Christmas Market areaPosted Dec 22, 2016
Pros: Wait staff and room service were prompt and efficient.
Cons: Have in room coffee service.
Location: Hotel was close to the downtown and Christmas Market area.
Hotel was alright, but a no kettle in the room for tea and coffee in the morning. A nice enough hotel, but probably would not stay again.
by A verified traveler
PerfectPosted Dec 19, 2016 on Hotels