Stayed one night whilst travelling the romantic route. We had an issue when we first got there as we traveled by motorcycle, it is a large touring bike which is very heavy especially with paneers full. When we arrived we went down the ramp to park and the barrier would not come up, staff had to call through the window to ask if we could try to get past the barrier at the side and they would open garage doors. We could not do this so had to try to get the bike back up the ramp! You can’t reverse like a car so my husband had to try to push and I had to pull from behind, it was not a good start to our trip, if it’s broken either fix it or put a sign on it to let people know it’s out of use!! We chose this hotel specifically because it had parking! It was a very hot day and spoilt the start of our holiday. The room was very clean with comfortable bed but very basic, no complimentary toiletries and no tea facilities. It didn’t detract from our stay, good location to the city, five minutes walk and we had an enjoyable stay, staff were very friendly and it served its purpose as an overnight stay.