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Reviews of Mövenpick Hotel Nuernberg Airport

4 out of 5
Mövenpick Hotel Nuernberg Airport
Flughafenstrasse 100, Nuremberg, BY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1002 reviews" "
Rating 8 - Good. 310 out of 1002 reviews" "
Rating 6 - Okay. 63 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tania, Spring Hill

Liked: Cleanliness
Great staff. Very hospitable and accommodating.
Stayed 1 night in Apr 2024
Response from Anita Kneidinger // Assistant Front Office Manager on Apr 17, 2024
Dear Tania, Thank you for staying with us at the Mövenpick Hotel Nuremberg Airport. We are very pleased that you enjoyed your stay with us. Thank you very much for your positive feedback - we are happy to pass it on to our staff. We look forward to seeing you again!Best regards

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was amazing!
Stayed 2 nights in Apr 2024
Response from Anita / Ass. Front Office Manager on Apr 5, 2024
Dear Austin, Thank you for staying with us at the Mövenpick Hotel Nuremberg Airport. We are very pleased that you enjoyed your stay with us. Thank you very much for your positive feedback - we are happy to pass it on to our staff. We look forward to seeing you again!Best regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very close to Nuremburg Airport
Stayed 1 night in Mar 2024
Response from Anita Kneidinger / Assistant Front Office Manager on Apr 3, 2024
Dear David, thank you very much for your good review and for your overnight stay. We are looking forward to welcoming you back to our hotel soon. Kind regards

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Response from Max Kretzer on Mar 6, 2024
Dear Matthewthank you for your time and nice feedback.We are looking forward to welcome you soon againBest regards

8/10 Good

Nestor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, Hotel Bar/ Restaurant service was spectacular. Only tiny complaint was upon check in, I asked if the underground parking was included with the room reservation and receptionist said it indeed was. Come checkout next day I was charged approximately 28 euro additionally for the overnight parking and clerk stated parking was not complimentary. Aside from that everything from the stay to the breakfast was great. Breakfast was supposed to start at 0440. Why was the cook barely cracking the eggs to start cooking them at that same time? I’m not sure either. Normally they should start prepping food much earlier to be ready BY opening time. Some of us had to rush breakfast to make our flight. But aside from those two things, overall was very enjoyable stay
Stayed 1 night in Feb 2024
Response from Max Kretzer on Mar 6, 2024
Dear Nestorthank you for your time and nice feedback.We are looking forward to welcome you soon againBest regards

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible by the underground, short walk to departures across the street. Superb staff and service.
Stayed 1 night in Feb 2024
Response from Max Kretzer on Mar 6, 2024
Dear Adamthank you for your time and nice feedback.We are looking forward to welcome you soon againBest regards

10/10 Excellent

BULENT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Max Kretzer on Mar 6, 2024
Dear Bulentthank you for your time and nice feedback.We are looking forward to welcome you soon againBest regards

10/10 Excellent

Lynette

Traveled with family
Stayed 1 night in Dec 2023
Response from Max Kretzer on Jan 9, 2024
Dear Lynette,we appreciate your time and the awesome feedback.We are looking forward to welcome you soon again.

8/10 Good

Michael

Stayed 1 night in Dec 2023
Response from Max Kretzer on Jan 9, 2024
Dear Michael,thank you very much for your time and the nice feedback.We are looking forward to welcome you soon again

2/10 Terrible

Ian

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed night of 1st January. Arrived early so waited for check in at 3pm. Only upon check in were we advised that the both the bar and restaurant were closed due to a public holiday. But the sign at the restaurant entrance said closed due to staff sickness. Pinned to a board was a list of restaurants that would deliver food - or you could go to the airport. Airport was chosen. Only McDonalds! The rate was high and no reduction offered - just an upgrade to a superior room which included free Nespresso and mini bar. The mini bar was 1 beer, 1 small bottle of white wine, 1 water and 1 orange juice. The hotel advertises as 4 star. Really? A very bad experience and so sad that a chain I have used with pleasure previously has a property this poor and substandard.
Stayed 1 night in Jan 2024
Response from Max Kretzer on Jan 10, 2024
Dear Ian,We thank you for your criticism and will use it as an inspiration to improve.We would be happy to welcome you back soon

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot!
Its a great location! Its a clean and great place!
Stayed 1 night in Dec 2023
Response from Max Kretzer on Dec 29, 2023
Dear Linda,thank you for your time and the feedback.We are looking forward to welcome you soon again

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Max Kretzer on Jan 6, 2024
Dear Christina,thank you for your time and the feedback.We are looking forward to welcome you soon again

10/10 Excellent

Jutta

Stayed 1 night in Dec 2023
Response from Max Kretzer on Mar 6, 2024
Sehr geehrte Juttavielen Dank für Ihre Zeit und Ihr tolles Feedback.Wir freuen uns Sie bald wieder bei uns begrüßen zu dürfen

8/10 Good

Sean

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Max Kretzer on Dec 29, 2023
Dear Sean,thank you for your feedback.We are looking forward to welcome you soon again

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the staff, they always make.me feel like home away from home
Stayed 1 night in Dec 2023
Response from Max Kretzer on Dec 29, 2023
Dear Matthew, thank you for your time and the feedback.We are looking forward to at home soon again

10/10 Excellent

joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Max Kretzer on Dec 29, 2023
Dear Joann,thank you for your feedback.We are looking to welcome you soon again

10/10 Excellent

Susan

Stayed 1 night in Dec 2023
Response from Max Kretzer on Dec 10, 2023
Dear Susan,thank you for your nice feedback.We are looking forward to welcome you soon again

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
The Mövenpick Hotel Nürnberg Airport is consistently convenient, clean, and comfortable. The staff is friendly and extremely professional. I always stay there when I fly out of NUE.
Stayed 1 night in Dec 2023
Response from Max Kretzer on Dec 10, 2023
Dear Robert,thank you for your time and feedback.Its always nice to still welcome you even after all the years.We are looking forward to welcome you many more years.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So close to airport and underground. Very convenient. Nice clean rooms
Stayed 1 night in Nov 2023
Response from Max Kretzer on Dec 10, 2023
Dear John,Thank you for your feedback.We are looking forward to welcome you soon again

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay!! Always excellent
Stayed 1 night in Nov 2023
Response from Max Kretzer on Nov 29, 2023
Dear Anna,thank you for much for your time and the fantastic feedbackWe are looking forward to welcome you soon again

10/10 Excellent

Viktoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect if you have an early flight
Stayed 1 night in Nov 2023
Response from Max Kretzer on Nov 18, 2023
Dear Viktoria,thank you for your time and feedback.We are looking forward to welcome you soon again

10/10 Excellent

Meaghan

Stayed 1 night in Nov 2023
Response from Max Kretzer on Nov 11, 2023
Dear Meaghan,thank you for your feedback.We are looking forward to welcome you soon again

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel!
I have stayed here several times and absolutely love it! It is across the street from the airport. The staff are wonderful and you get a free minibar. I can't say enough good things!
Stayed 1 night in Oct 2023
Response from Max Kretzer on Nov 9, 2023
Dear Maureen,thank you very much for your feedback.we are looking forward to welcome you soon again

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Getaway October 2023
Stayed 2 nights in Oct 2023
Response from Max Kretzer on Nov 9, 2023
Dear Anthonythank you very much for your feedback.we are looking forward to welcome you soon again

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great if you an early flight the next day
Stayed 2 nights in Oct 2023
Response from Max Kretzer on Nov 9, 2023
Dear Robert,thank you very much for your feedback.we are looking forward to welcome you soon again

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Max Kretzer on Nov 9, 2023
Dear Jennifer,thank you for your feedback.we are looking forward to welcome you soon again

10/10 Excellent

Hongyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location for both air travel and tourism. Only 15min Ubahn to major attractions. Friendly staff and clean rooms.
Stayed 2 nights in Oct 2023
Response from Max Kretzer on Nov 9, 2023
Dear Hongyuan,thank you for very much for your nice feedback.We are looking forward to welcome you again

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Max Kretzer on Oct 24, 2023
Dear Customer,thank you for staying with us and the nice feedback.We are looking forward to welcome you soon again.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Max Kretzer on Oct 24, 2023
Dear Scott,thank you for your feedback and you stay.We are looking forward to welcome you soon again

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Perfect location to catch an early flight from Nuremberg. Very confortable hotel with a good restaurant.
Stayed 1 night in Sep 2023
Response from Max Kretzer on Oct 6, 2023
Dear Christophe,thank you very much for staying with us and the positive feedback.We are looking forward to welcome you soon again

10/10 Excellent

Jon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff members. Great breakfast. Great room.
Stayed 1 night in Sep 2023
Response from Max Kretzer on Sep 30, 2023
Dear Jon,thank you for staying with us and the nice feedback.We are looking forward to welcome you soon again.

10/10 Excellent

Ester

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel for early morning airline flights.
Stayed 1 night in Sep 2023
Response from Max Kretzer on Sep 26, 2023
Dear Ester,thank you very much for staying with us the nice feedback.We are looking forward to welcome soon again for your next morning flight.

10/10 Excellent

Brigitte, Sanford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Max Kretzer on Sep 26, 2023
Dear Brigitte ,thank you for staying with us the nice feedback.We are looking forward to welcome you soon again.

10/10 Excellent

Marcus

Stayed 1 night in Aug 2023
Response from Max Kretzer on Aug 31, 2023
Dear Marcus,thank you very much for staying with us and the awesome feedback.we are looking forward to welcome you soon again

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay at the Movenpick Hotel Nürnberg often. They are professional and the location is beyond excellent, given that I can walk across the street and be checked in within minutes. I love this place.
Stayed 1 night in Aug 2023
Response from Max Kretzer on Aug 30, 2023
Dear Robert,its good to see that you stay loyal to us during all the years.We thank you very much and hope to see you soon againMax Kretzer

10/10 Excellent

Silke

Stayed 1 night in Aug 2023
Response from Max Kretzer on Aug 30, 2023
Dear Silke,thank you for the feedback.We are looking forward to welcome you soon again.Best regards

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Max Kretzer on Aug 18, 2023
Dear John,thank you for your nice feedback.We are looking forward to welcome you soon again.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Returning back to USA!
Always a great stay before returning to back to USA. We Love the Cleanliness and Comfort of the beds. Thank you again Petr and other employees 🙏👍😎
Stayed 1 night in Aug 2023
Response from Max Kretzer on Aug 13, 2023
Dear Anthony,thank you again for staying with us.Its good to see that you are enjoying our hotel.We are looking forward to welcome you soon again

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight stay.
My flight arrival time into Nuremburg Airport was quite late so I booked into this hotel overnight before my onward travel the next morning. Really nice modern hotel with friendly and helpful staff.
Stayed 1 night in Aug 2023
Response from Max Kretzer on Aug 13, 2023
Dear Bradley,thank you for your nice feedback.We love to see that you had good time with us.Looking forward you welcome you again

10/10 Excellent

Karl

Stayed 1 night in Jul 2023
Response from Max Kretzer on Aug 4, 2023
Dear Karl,thank you for your feedback.Its nice to see that we are doing a good Job.We are looking forward to welcome you again

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nürnberg Night Stay
Staff was great, room was comfy, and location is very convenient to get to the airport
Stayed 1 night in Jul 2023
Response from Max Kretzer on Aug 2, 2023
Dear Michael,thank you for your mail and the awesome feedback.We are looking forward to welcome you soon again.

10/10 Excellent

NORMAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good stay!
Have stayed here many times over the years, always a good experience and very convenient located right at NUE airport.
Stayed 1 night in Jul 2023
Response from Max Kretzer on Aug 2, 2023
Dear Norman,thank you for your awesome feedback.We are looking forward to welcome you for many more years again.Best regards

6/10 Okay

Tamara

Liked: Cleanliness, property conditions & facilities
Can’t beat location for early morning flights.
Very basic hotel in a great location. Very firm bed with one low-filled pillow. Booked a king bed and was given a single, but this was fixed when I called the front desk. It was a very hot day and the a/c minimally works. The shower/tub has a high step-up to get in and out.
Stayed 1 night in Jul 2023
Response from Max Kretzer on Jul 18, 2023
Dear Tamara,thank you for your feedback.We apologize for not matching your expectations.We are looking forward you welcome soon again.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home Leave 2023
Pleasant as always! Thank you 🙏
Stayed 1 night in Jul 2023
Response from Max Kretzer on Jul 13, 2023
Dear Anthony,thank you for your positive feedback.We are looking forward to welcome you soon again.

10/10 Excellent

Elijah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super close to the airport. Easy to get to your flights
Stayed 1 night in Jul 2023
Response from Max Kretzer on Jul 2, 2023
Dear Elijah,thank you for your feedback.We are looking forward to welcome you soon again

6/10 Okay

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Just across the street from the airport, but…
The location was good, but the room was loud (from slamming doors and even hearing luggage rolling). The air conditioning controls didn’t work, so the room got really stuffy. The bathroom was a bit worn, with a stain on the sink and the wallpaper was ripped.
Stayed 1 night in Jun 2023
Response from Max Kretzer on Jun 25, 2023
Dear Rebecca,thank you for your feedback.We apologize that we couldnt match you expectations.Our Team will check the problems and we are hopeing to welcome you again to prove that we can do better.Best regards

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jun 2023
Response from Max Kretzer on Jun 25, 2023
Dear Anna,thank you for your nice feedback.We are looking forward to welcome you soon again

8/10 Good

WILLIAM

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in, quiet and the perfect stay when coming in late.
Stayed 1 night in Jun 2023
Response from Max Kretzer on Jun 22, 2023
Dear William,thank you for your feedback.We are looking forward to welcome you soon again

10/10 Excellent

Cynthis

Stayed 1 night in May 2023
Response from Max Kretzer on May 28, 2023
Dear Cynthis,thank you for staying with us and the nice feedback.We are looking forward to welcome you soon again

6/10 Okay

Juliette

Traveled with partner
Liked: Cleanliness, staff & service
A very nice airport hotel, literally steps from the check-in. Staff and hotel were great. We were able to store our luggage securely for a few hours before check in. My only complaint is the AC was poor in our top floor west facing room. We stayed in May when temps in the city were around 75 F, so not hot at all. We called the front desk and they sent someone to check it, but nothing was done and no room change was offered. It was too warm to sleep.
Stayed 1 night in May 2023
Response from Max Kretzer on May 24, 2023
Dear Juliette,thank you for staying.we apologize that we did not meet the expectation.We hope to welcome you again to prove that we can do better.