Aerial view

Reviews of Hotel Amberger

3.5 out of 5
Hotel Amberger
Ludwigstrasse 17-19, Würzburg, BY

Reviews

8.0

Very Good

Rating 10 - Excellent. 61 out of 218 reviews" "
Rating 8 - Good. 113 out of 218 reviews" "
Rating 6 - Okay. 27 out of 218 reviews" "
Rating 4 - Poor. 13 out of 218 reviews" "
Rating 2 - Terrible. 4 out of 218 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

THERESA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained older property. Helpful staff. Nice breakfast selections at a reasonable price. The only thing missing is a bar, Enjoyed our stay and would go back. Thanks
Stayed 3 nights in Dec 2023

4/10 Poor

Ian

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dated room. One socket isn't enough when people need to charge phones. Walls so thin that conversations in the next room can be heard easily - bring ear plugs. Refurbished bathroom was a positive. Expensive room for what it was.
Stayed 1 night in Dec 2023

8/10 Good

Nourah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad hotel
The location is amazing,, the room was clean and quiet and comfortable,, there was no free parking even if they said that in their description,, I parked in a paid parking garage nearby,, you need to book for the breakfast in exact time and that’s possible if you don’t know when you’re going to wake up so I didn’t like that
Stayed 1 night in Oct 2023

10/10 Excellent

Inga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely solo stay at Hotel Amberger. It’s a well-maintained, peaceful, and clean old-style hotel with courteous staff and delicious breakfast. The train station and city centrum are easily accessible on foot in 10-15 min. And I loved that there was a nice Italian restaurant immediately next door that is open daily until 10 pm, past many other restaurants‘ closing times. I think Hotel Amberger may be my favorite of the affordable and centrally located hotels I have tried in Würzburg.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations. Great location, easy walking distance to all the sites, and complementary breakfast and coffee. I would definitely stay here again!
Stayed 1 night in Aug 2023

10/10 Excellent

Julian

Stayed 1 night in Aug 2023

10/10 Excellent

Lisa

Stayed 1 night in Jul 2023

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast. Very pleasant staff. Nicely decorated for the holidays. Rooms are somewhat dated.
Stayed 1 night in Dec 2022

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms, more spacious and clean.

4/10 Poor

Jill

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Clinical not many facilities Expensive for the room. Would have to pay extra for Breakfast
Stayed 4 nights in Oct 2022

2/10 Terrible

Beate, san fracisco

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
When we checked into the room it was very hot and stuffy. We opened the window and left to explore town. Coming back we had to close the window because of City noise. Immediately the room became hot and stuffy again. I asked the night porter if ventilation could be improved and he told me that the ventilation system would only be blowing hot air at this time. There was no option to move to a cooler room. We spent a miserable night in a hot and stuffy room, too noisy outside to keep the window open. In addition, there was a very noisy party going on all night. In the morning we went to the reception to check out of the Hotel because we did not want to spend a second sleepless night. We pointed out that the room was unbearably hot, without any air circulating. The receptionist told us that we should have known that the Hotel does not have air conditioning when we booked the room. She could not cancel the second night because it was booked through Expedia. When we mentioned the noisy party, the receptionist told us that we should have complained about this during the night, and that other customers already had complained as well. Besides, she said, the party happened in the building next door and was not their responsibility. Despite having a night porter, the Hotel management expects guests to find out where noise comes from and how to end it. Customer service is poor, obviously not a priority in this Hotel.
Stayed 2 nights in Sep 2022

10/10 Excellent

Kira

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing night in Würzburg
Great location, spacious room, good breakfast, friendly and helpful staff.
Stayed 1 night in Feb 2020
Response from Hotel Amberger on Feb 16, 2020
Thank you for your great and honest feedback. we really appreciate that and would be very happy to welcome you back to our house soon. Best regards from Würzburg!

10/10 Excellent

Jeffrey M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, very nice breakfast, comfortable room
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Terry

Disliked: Property conditions & facilities, room comfort
Hotel was very hot, the room needed air-conditioning, not a good night's sleep
Stayed 1 night in Aug 2019

8/10 Good

Nanoo

Traveled with family
Liked: Cleanliness, staff & service
Location near train station and Residence............................
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy walking distances into all parts of city Easy walk to laundromat
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

George

Liked: Cleanliness, property conditions & facilities, room comfort
The rooms are a bit on the small side, but overall a nice place. Parking is paid in a garage down the street but there USA discount with ticket validation
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2018

2/10 Terrible

Anne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience. Bad stay.
Nothing good to say except maybe for the location is good. Breakfast is about the only positive thing. The room is dirty, gave all 3 of us rashes due to the dust. Beds uncomfortable. Service and check in unfriendly.
Stayed 1 night in Nov 2018
Response from Amberger and Team on Dec 14, 2018
Dear guest, thank you for your comment. We are very unhappy to hear that you did not enjoy the time in our house that much. We are sorry for this. In some cases if there are several guests there is much to do and the atmosphere is quite busy, but this is no excuse for unfriendly behaviour. Your room never should be dirty. We are sorry for our faults and hope you still had a good time in Würzburg. Many Greetings from Family Amberger and Team

8/10 Good

Visitor, NY, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly and helpful, good location, room clean and comfortable. Good breakfast
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Lovely hotel, good area, walking distance to everything, nice breakfast as great view from the room.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Hotel in Downtown Wuerzburg
older but quality hotel in downtown area, limited street parking, decent size room, very good breakfast, good wifi, moderate price
Stayed 1 night in May 2018
Response from . on Jun 14, 2018
Dear guest, thank you very much for taking the time to share your feedback. We are happy that you had a pleasant stay and we are looking forward to welcoming you again in our hotel.

8/10 Good

Gwenn, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and Accessible
About a 12-15 min. walk from Main train station. It is within an easy walk to the center of town and other interests, like restaurants and churches, pedestrian shopping, and other areas of interest. The staff is friendly and available. The room is clean and comfortable. In the heat of late July, they provided a floor fan! It was wonderful! Breakfast was excellent in its selections and quantity. The dining staff is friendly and provides excellent service. Hot dish requests are also available. There is a lift and the WLAN (wi-fi) is strong.
Stayed 2 nights in Jul 2017
Response from Quality Manager Hotel Amberger on Nov 5, 2017
Dear Gwenn, Thank you very much vor your review! We are happy to hear that you had a nice stay at our hotel. All the best and kind regards, Family Amberger with Team

10/10 Excellent

Dan, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean well located hotel
Hotel is in easy walking distance of the train station and the centre of town. We had three bags and a pram with a one year old in and managed the 10 minute walk without too much difficulty from the train. We stayed in a junior suite on the top floor and had great views from the two windows. The staff had supplied a porta cot ready for our boy and the room had plenty of space available for the cot, our bed and a lot of space for him to play. At night it was very quiet and we had no issue sleeping. Breakfast was a buffet each morning and all very nice. There was a lift for easy access to each floor with bags and prams etc, and when we required help from the staff they were very accommodating and always ready to help. The only negative which would not put us off from staying again is the room was very hot and would have benefited from air conditioning instead of just a fan. 5 out of 5 from us.
Stayed 3 nights in Jul 2017
Response from Quality Manager Hotel Amberger on Sep 14, 2017
Thank you very much for your review. We are happy to hear, that you had a nice time at our hotel. In summer time it could be warm in some rooms. We have AC in our Junior Suites. All the best and kind regards, Family Amberger and Team

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, friendly staff. Thanks!
I enjoyed my stay - the views from the top floor are good. The staff are friendly and helpful too.
Stayed 1 night in Jun 2017
Response from Quality Manager on Aug 1, 2017
Dear Ben, thank you very much for your review. We are glad to hear, that you had a nice time in our hotel. Kind regards and all the best, Family Amberger and Team

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was near old town. Paid car park near by. Staff helfuf with Restaurant suggestions.
Response from Quality Manager on Jun 17, 2017
Dear Adam, Thank you very much for your review. We are glad to hear, you had a nice time in our hotel. All the best and kind regards, Family Amberger and Team

8/10 Good

Tom, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel convient to transportation
Hotel staff were informed and very helpful. Room was spacious and comfortable with the exception of some minor traffic noise. Trams to the city center are nearby as are cafés and other shops. Plenty of off-street parking. Breakfast buffet was very good but dinner buffet could use work...more variety and greater care to avoid overcooked food.
Response from Quality Manager Hotel Amberger on Mar 24, 2017
Hello Tom, thank you very much for your review. We are sorry about the inconvenience with the noise and the dinner buffet. We have double-isolated windows and an aeration plants in every room. So the noise isn't to hear when windows are closed. For the dinner we will check why food was overcooked. All the best and kind regards, Family Amberger and Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean conveniently located.
Spotless clean hotel with excellent breakfast. Rooms are small and basic and the decor old but this did not bother me. Fantastic showers.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean hotel for my purposes
Just a short distance from the Dom in Wuerzburg, and the residence. Breakfast selection was great.
Response from Quality Manager on May 12, 2017
Thank you for your review. All the best, Family Amberger and Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location
About 4 blks from town center. Parking garage across the street. Very nice enjoyable small German town. Cafe Michael best cafe we ate at in Germany. Good restaurant next to the bridge, 3rd floor has an entrance onto the bridge. At night there are about 500 people that drink beer and wine on the pedestrian only bridge. The outside 2nd and 3rd floor dining areas have an excellent view of the lite-up Castle on a hill across the river as well as the barge traffic on the river.

10/10 Excellent

Lola, Bulgaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, would stay there again.
Response from Quality Manager on May 12, 2017
Thank you for your review. All the best, Family Amberger and Team

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A good basic stay
No frills German hotel. All works, it is basic, but clean and breakfast is good. Very walkable also to everywhere in the old town. Recommended place to stay when no luxury or anything quirky is required.

8/10 Good

gunnar, London

Liked: Cleanliness, staff & service
Good location
Basic hotel with very friendly service.Walking distance to everything.
Response from Quality Manager on May 12, 2017
Thank you for your review. All the best, Family Amberger and Team

8/10 Good

Robert, Wirral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to visit the city not too far to walk to from bahnhof if your fit ish all the sights are close, my visit was to meet family but still did some sight seeing would use the hotel again breakfast was good although it got a bit busy early
Response from Quality Manager on Mar 24, 2017
Hello Robert, thank you very much for your review. We are happy to hear, that you had a nice time at our hotel. All the best and kind regards, Familiy Amberger and Team

8/10 Good

Stephani, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, great location
We stayed for three nights and were quite happy with our stay. We were very pleasantly surprised when we opened our door and saw a couch, coffee table and chair in a very spacious room. Just nice to have extra room to spread out in. Next pleasant surprise was the bathroom: a double sink with a shelf above large enough to hold all that was necessary. The bed and pillows were comfortable. We had a lovely view from the fifth floor. We found the location just to our liking: close enough to walk to the main attractions (the main square, the bridge, churches, bars and restaurants, etc) but on a quiet tree-lined street. Also appreciated the included breakfast. Nothing fancy, but filling and good.
Response from Quality Manager on Mar 24, 2017
Hello Stephani, thank you very much for your review. We are happy to hear, you had a nice time at our place. All the best and kind regards, Familiy Amberger and Team

10/10 Excellent

Shawn, Waipahu, HI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic, funtional hotel
Hotel is a 10 minute walk from the main train station. A short walk from the residencez palace. Breakfast onsite is included in the room and is a tasty buffet. Hotel allowed us to stop by and drop off our luggage at 0900 before check-in, at this time they also provided us with a map. Wifi is free and works great in the room. There are a few restaurants a short walk away.
Response from Quality Manager Hotel Amberger on Mar 24, 2017
Hello Shawn, thank you very much for your review. We are happy to hear, you had a nice time at our place. Best regards, Familiy Amberger and Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Quality Manager on Dec 21, 2015
Thank you for the review.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is a pretty standard three star hotel. It's advantage is that the room was quite large, and it has a good location, not far from the rail station and the Residenz (main attraction in Würzburg). The breakfast buffet was nice as well.
Response from Quality Manager on Dec 5, 2015
Dear Guest, Thank you very much for the review. We are happy to hear, that you had a nice stay at our hotel. Have a good time and all the best, Family Amberger with Team

8/10 Good

Howard, London

Liked: Cleanliness, staff & service, property conditions & facilities
Good value hotel
Good value, nothing fancy. Easy walk to town center
Response from Quality Manager on Sep 15, 2015
Thank you for the review. Best regards from Würzburg.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cozy hotel
The staff was very friendly and went out of their way to make us feel at home. The hotel was comfortable and very memorable. We caught some rain at night and it was lovely to sit in the window seat area of one of the dormer windows and watch the rain fall with a cup of tea. A very quiet room for a relaxing stay.
Response from Quality Manager on Aug 9, 2015
Thank you very much for the review. We are happy to hear, that you had a nice stay at our hotel. All the best and kind regards from Würzburg.

8/10 Good

Tobias, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
No air conditioning in the room which was boiling hot,however electric air conditioning has been made available. Good breakfast bar. Noisy road in front until early in the morning. Hotel very clean, welcoming and friendly staff. Recommendable!!!!
Response from Quality Manager on Aug 9, 2015
Thank you very much for the review.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice hotel, but wifi was not reliable.
Enjoyed stay but was very disappointed in the slow and erratic wifi connection. This wasted a lot of time trying to access emails and websites. Definitely below acceptable for a 3 star hotel with the TOP brand.
Response from Quality Manager on Jul 20, 2015
Thank you very much for the review. All the best and kind regards from Würzburg.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
william
great staff. the room was clean, comfortable, spacious and airy. it was all within an easy walk to everything. i would definitely stay there again.
Response from Quality Manager Hotel Amberger on Nov 9, 2015
Thank you very much for the review.

8/10 Good

susan, Az

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, convenient to action
nice hotel, helpful staff. good shower (important to us). WiFi available for a cost, parking expensive in garage if you cannot get on the street. can walk to all important places. wurzburg was a little confusing to find your way around. Beautiful city.

8/10 Good

UC Traveler

Liked: Cleanliness, staff & service, room comfort
Almost perfect
The Hotel Amberger is located near the main theater in Wuerzburg, and within walking distance of the city center. The rooms are comfortable and clean, and the staff is friendly. Also, the breakfast each morning had all the things one would expect from a German hotel. My hotel stay would have been perfect except that the Internet reception in my room on the 5th floor was poor. Thankfully, the staff allowed me to move to the 1st floor after two nights and the Internet reception on the 1st floor was strong.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Although small, we found this hotel great for the price. Handy to everything. Parking on the street was not a problem. Staff were friendly and breakfast good. How people can complain about the small things is beyond us!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort