Ratings based on 355 Verified Reviews

4.2 out of 5
97% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable stay and great breakfast!

Posted Feb 7, 2017
Pros: Interesting architectural design and that it is on the river.
Cons: Nothing.
Location: The hotel is about a 15 minute walk from the old town (Alstadt). Plenty of restaurants in town.
The hotel is about a 15 minute walk from the old town (Alstadt). Or you can take a bus (the bus stop if in front of the hotel). The breakfast was great. We only stayed one night, but it was enjoyable.
Comment from Hotel Management
Feb 10, 2017 by Christine, Hotel Management
Dear guest, our staff is always very pleased to hear how much you appreciated their attentiveness and how much you enjoyed your stay with us. We aim to please. Thank you so much for your feedback. We hope to welcome you again. Kind regards WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager
5 out of 5
by A verified traveler

Great stay in Bamberg

Posted Nov 14, 2016 on Hotels
The Welcome hotel was in a great location. Next to a walking path that is ~ 10 min to the main area of Bamberg. During the walk, you get to walk past a cool Concert Hall. Also, the walk is a perfect distance to walk off those German pork and Rauchbier calories. The hotel was very pet friendly. After booking online, asked for a “dog-friendly” room…..next to an exit. On check-in, not only got the dog-friendly location, but had two bowls and a blanket waiting for her. A nice touch was the doggie snacks that were in one of the bowls. Also, the front desk were very helpful in picking out a restaurant and were attentive to any questions. Finally, the free breakfast was out of this world. Being used to the USA continental-style free breakie, I was blown away by the spread.....loads of different styles of bread/coffee/ hot food (sausage/bacon/eggs/toast) cold cuts, fruits, great selection of cheese……. everything. Almost embarrassed not to pay for such a great spread……..almost. The only negative (and a slight one) was shower water seemed to leak to the adjacent floor a little easy….even though there was a shower door. It wasn’t a big deal………just needed a couple extra towels to keep the floor dry. But overall a great stay at the hotel and won’t hesitate to stay at there on our next trip to beautiful Bamberg.
Comment from Hotel Management
Nov 18, 2016 by General Manager, Hotel Management
Dear guests, we always aim to provide our guests with everything they need right down to the smallest detail. We are so happy that we got it right for you! Thank you for your great review and your kind words. Such positive feedback is very motivating. We are looking forward to welcome you again. Sincerly WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic place!!!!!!!!

Posted Jul 24, 2016
Wonderful rooms, friendly staff could not ask for more
Comment from Hotel Management
Jul 25, 2016 by Christine, Hotel Management
Dear guest, thank you so much for your kind words. Our members of staff play an incredibly important role in ensuring that our guests enjoy their stay. How kind of you to take the time to write to us. We look forward to welcoming you again. Kind regards WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager
5 out of 5
by Chris from st neots

Lovely modern hotel, great value

Posted Jul 5, 2016 on Hotels
Nice clean, modern hotel. Helpful and friendly staff, good breakfast, and nice location (10 min walk to beautiful old town with restaurants and shops).
Comment from Hotel Management
Jul 8, 2016 by Christine, Hotel Management
Dear Chris, our guests are the focus of everything we do and we are delighted to hear we got it right. Thank you for your great review and kind words. Such positive feedback is very motivating. We hope to see you again. Kind regards WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager
4 out of 5
by Richard

Posted Jan 20, 2016 on Hotels
Comment from Hotel Management
Apr 2, 2016 by Christine, Hotel Management
Dear Richard, thank you so much for your great review of our hotel. Such positive feedback is always a great incentive and motivation. We look forward to welcome you again. Kind regards WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager
4 out of 5
by Michael

Posted Dec 26, 2015 on Hotels
Comment from Hotel Management
Mar 5, 2016 by Christine, Hotel Management
Lieber Michael, vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen Ihr Team vom WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Sep 21, 2015
We rquired a hot drink as one of the party was unwell and required a hot drink with no room service the only alternative was to go to the bar which was 3 to 4 mins distance
Comment from Hotel Management
Nov 27, 2015 by Resi, Hotel Management
Dear Guest, we take all feedback very seriously and thank you for taking the time to contact us as this gives us the oppurtunity to put things right next time you come to stay with us. We hope to welcome you back to our hotel very soon! Sincerely WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent in the 3 star category

Posted Sep 21, 2015
Pros: The location was perfect, the staff was friendly the rooms were clean, the breakfast was excellent
Cons: Nothing-- you get what you pay for in a 3-star hotel! Any other improvements would make it a 4-star.
Location: The location is excellent just a 7 minute walk to the middle of old town.
This hotel experience was all that was boasted about in the reviews. The location was perfect, the staff was friendly the rooms were clean, the breakfast was excellent. I would highly recommend it to family and friends. Also, it had a very nice conference space. This would be an ideal location to hold a national or international meeting.
Comment from Hotel Management
Nov 27, 2015 by Christine , Hotel Management
Dear Guest, we are delighted that you enjoyed your stay. Thank you for your feedback. We are always very pleased and interested to receive comments from our guests. Thank you for taking time to contact us. We look forward to welcoming you again. Kind regards WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager
3 out of 5
by Jan from Ithaca

Good location, but rooms need improvement

Posted Sep 13, 2015 on Hotels
I stayed at the Welcome Congress Hotel in Bamberg after a conference to have some more time to enjoy the city. The location is very convenient, it is a <10 minute walk into the historic part of Bamberg. The hotel itself was quite nice and the staff very friendly, but I was quite disappointed by the condition and design of the rooms. There was mold in the corners of the shower, and it seemed that a large mirror had just been removed from the main wall of the room, with residual hooks still sticking out of the wall. The room also had a paucity of electrical outlets, none near the bed, which seems quite impractical for a business hotel. As common in many European hotels, the room also contained two 'twin' beds, which are only 80cm wide and thus quite small.
Comment from Hotel Management
Nov 21, 2015 by Christine, Hotel Management
Dear Jan, we take all feedback very seriously and thank you for taking the time to contact us as this gives us the opportunity to put things right next time you yome to stay with us. We hope to welcome you back to our hotel very soon! Kind regards WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager
4 out of 5
by Elizabeth

Posted Sep 8, 2015 on Hotels
Comment from Hotel Management
Nov 14, 2015 by Christine, Hotel Management
Dear Elizabeth, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards WELCOME HOTEL RESIDENZSCHLOSS BAMBERG Christine Dotterweich Guest Relations Manager