After check-in and unpacking my luggage, I realized the refrigerator was not working; first they told me that someone will come to see, but then I was told to check-in in another room, therefore packing my suitcase again after a tired 19-hour flight. The limited number of clothes hangers do not have the bottom part to hang your pants, I did not expect for apologies from the staff, but instead, to hear a ´joke´ about it is too much! There is no phone in the rooms, so for all this coming and going you have to go down and wait in line to be attended again. The air conditioning dial does not seem to be working so I had to keep opening the window. The shuttle bus is so limited (from the hotel finishes at 9:40 and only starts again at 18:30) that I had to take taxi most of the time, including the last day to pick up my suitcases and go back to the airport. Also, the shuttle bus stop is a block away and in the open air, so when it is raining is quite unfeasible. I bought vouchers for the shuttle bus ahead and because of the limited schedule, I had one extra to which I asked for the refund, but received no reply, only a ´smile´ from the attendant doing the check-out. Definitely do not recommend this hotel, there are far better hotels that I stayed in the vicinity.