Ratings based on 404 Verified Reviews

3.8 out of 5
81% of guests recommend
4.3 Room cleanliness
3.8 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from socal

Better than average

Posted Jul 3, 2017
Pros: Very clean
Cons: Bed comfort and extra pillows in room
Location: Airport
The hotel was comfortable, and the shuttle got us to the airport. We dined in the hotel restaurant and the food was excellent, if a bit pricey. Our room was immaculate as was the bathroom. The bed and pillows were a rad uncomfortable and no extra amenities were in the room. It was stocked with wall mounted body shampoo.
Comment from Hotel Management
Jul 7, 2017 by Park Inn by Radisson Frankfurt Airport, Hotel Management
Dear Mary, Thank you for taking the time to review your stay with us. We strive towards 100% Guest Satisfaction and your feedback is extremely important to us. I was disappointed to read that on this occasion we did not entirely meet your expectations. I would like to apologize and assure you that I have personally followed-up with the relevant managers to look into this matter accordingly. I hope that we will have another opportunity to welcome you back and to show you that we can make it right. Best regards, Roland Szeremlei General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

convenient to Frankfurt airport

Posted May 22, 2017
Pros: close to airport, rooms clean, ride back to the airport was clear - although they charged 4 Euros
Location: easy 10-15 minute ride back and forth between airport and hotel - buses run every 30 minutes or so
Stayed at the Park Inn a few times. Service were good and quick. Food was adequate - nothing fancy - but good. I would recommend it to others
Comment from Hotel Management
May 23, 2017 by Park Inn by Radisson Frankfurt Airport, Hotel Management
Dear Jim, Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Best regards, Roland Szeremlei General Manager
1 out of 5
by A verified traveler from Colombia

Terrible hotel, look for something better

Posted May 19, 2017
Pros: the location
Cons: everything, the attention, the personelle, th reservations, mini bar, room service, everything to improve
Location: the airport is nearby.
Terrible Hotel. We payed for two queen bed bedrooms ang we got one qeen bed bedroom and one two twin beds. This was really unconftable. The men justa said "we dont have any more queen bed bedrroms". Then what is the idea of making reservation ahead, and paying for the reservation. In general, everyone was mean, not a good service. The room has no mini bar, no room service, nothing. The room smelled like old, in general, a terrible hotel. Ill never go there in my life
Comment from Hotel Management
May 22, 2017 by Park Inn By Radisson Frankfurt Airport, Hotel Management
Dear Andrea, Thank you for taking the time to review your stay with us. We strive towards 100% Guest Satisfaction and your feedback is extremely important to us. I was disappointed to read that on this occasion we did not entirely meet your expectations. I would like to apologize and assure you that I have personally followed-up with the relevant managers to look into this matter accordingly. I hope that we will have another opportunity to welcome you back and to show you that we can make it right. Best regards, Roland Szeremlei General Manager
4 out of 5
by Gunther

Good for an airport one night stay

Posted May 17, 2017 on Hotels
Perfect for a no frills one night stay after a late flight. If you arrive after dark you won´t notice the awful color of your room´s ceiling.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good value stay

Posted May 13, 2017
Pros: Staff, room, reception and restaurant area decoration
Cons: Extend food n drink menu, harder pillows
Location: 10/15 minute walk from terminal 2, nice and quiet road with little aircraft noise
Paid roughly £50 per night to stay here and for that price, I was very satisfied with what I got. Staff were all very polite and pleasant, hotel is modern and fresh and my room (507) was very clean. Food menu a little pricey and one dimensional, but given its an airport hotel it was of decent standard and had a nice enough atmosphere. Would stay here again
Comment from Hotel Management
May 16, 2017 by Park Inn by Radisson Frankfurt Airport, Hotel Management
Dear guest, Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Best regards, Roland Szeremlei General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Singapore

Conveniently located by the airport.

Posted May 7, 2017
Pros: Staff, size, and location.
Cons: Minibar and/or a minimart nearby.
Location: Airport
The staff was welcoming and also very understanding as they had also extended my stay for free due to a late flight out. The hotel was spacious and the gardens are still in the midst of construction but I reckon it'll be beautiful when ready. Walking distance to Terminal 2 and shuttles around the Airport area as well.
Comment from Hotel Management
May 12, 2017 by Park Inn, Hotel Management
Dear Charles, Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Best regards, Roland Szeremlei General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad

Great Inn..and out.

Posted May 7, 2017
Pros: proximity to airport,and the food at the restaurant was good.
Cons: The prices at the restaurant were a bit high, not exorbitant but still a bit more than I thought. The lighting on the bed head board was a bit much
Location: Nothing to do nearby.location is very close to the airport.
This hotel fits the perfect criteria one would look for in an airport hotel, clearly not meant for tourists or for an extended stay,it fits nicely for the business traveler or as in my case, the overnight traveler in need of comfortable place close to the airport. Front desk check in was quick and courteous ,as was the check out. The room was adequate,and functional.The lounge and bar also were simple and to the point. Because the hotel caters to travelers,the overall atmosphere can be a bit on the cold side , so don't expect any warm welcomes and chit chatter,as I said it,s very to the point and functional.There is a fee for the shuttle bus, however it runs every half hour.
Comment from Hotel Management
May 12, 2017 by Park Inn, Hotel Management
Dear Boyd, Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Best regards, Roland Szeremlei General Manager
4 out of 5
by Garry

This traveler left a rating score only Posted Apr 12, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from BC, Canada

Breakfast option very expensive catch 22.

Posted Apr 7, 2017
Pros: Ease of access to airport, friendly staff, and good overnight price.
Cons: Cost of breakfast.
Location: Close to airport.
Overall good clean hotel, great staff, good food. Rooms small but comfortable, no in-room coffee or teas available. Sort of a 60's character to hotel. You do pay for return trip to airport and reasonable price for shuttle. Breakfast option is quite expensive for the offerings, more than most evening dinner selections, which was surprising.
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver, Colorado

Nice hotel for a quick stopover from the airport.

Posted Mar 25, 2017
Small, but comfortable. Decent restaurant in facility. Small open park behind hotel for an evening stroll.
Comment from Hotel Management
Mar 27, 2017 by Roland Szeremlei, Hotel Management
Dear guest, Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Best regards, Roland Szeremlei General Manager