Low standard business hotel
Posted Jul 24, 2016
Breakfast buffet items were not replenished well, and the clearing away process was not effective.
Room TV did not work on arrival, towels were taken away one evening and not replenished, one key card was removed from our room without asking, the extractor fan in our bathroom did not work, the air-con was ineffectual, and the automatic corridor lighting did not work for much of our stay making finding our door difficult.
A poor hotel and not recommended.
Comment from Hotel Management
Jul 31, 2016 by Bernhard Wienand, Hotel Management
Dear guest, thank you very much for your feedback on Expedia and your stay in our DORMERO Hotel Frankfurt Messe. I would like to apologize that so many things where runnig wrong at your visit. Kind regards Bernhard Wienand Hotel Manager