Change in chains very noticeable
Posted Aug 11, 2016 on Hotels
I have been staying at this hotel for years, during which time it was operated under the Best Western brand. Unfortunately Favored Hotels is not delivering the same level of competency. Essentially this is a very nice hotel; a great deal for people who are familiar with Frankfurt and need to easily get from point A to point B and back to the Hauptbahnhof. The hotel had the bonus of serving a fantastic breakfast, had a wonderful staff, and the building was well-cared for. Unfortunately only the nice staff remains, which cannot be blamed upon them. During this visit there was no hot water for hours at a time – and not this was not a Durchheizenwasser operator error – , access problems with the electronic entry system, and the breakfast bar was beyond sparse – serving day-old breads, etc. with virtually empty jam and honey jars, no nut butters or Nutella, lox replaced with a dab of salmon spread, and so on. It's still convenient but comparably for 12€ you can walk a block to Moselstr. and get a full meal with coffee and juice for 8-10€. I go to Frankfurt often and I would really hate not to be able to stay at the Domicil. I will give it one more try for old time's sake and see what happens.