Ratings based on 552 Verified Reviews

4.2 out of 5
84% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Pros: We loved the excellent breakfast buffet!!
We spent two night in this hotel while in Frankfurt before returning home. It was an excellent choice. The beds were very comfortable and the room was perfect!! We had views of the skyscrapers in downtown Frankfurt.
Comment from Hotel Management
Sep 14, 2017 by Fleming's, Hotel Management
Dear Guest, We thank you for your wonderful review following your recent experience with us. We are delighted to read that you enjoyed your stay with highlights including our comfortable rooms, helpful staff and delicious breakfast. We are grateful for your recommendation and look forward to welcome you back next time you travel to Frankfurt. Warm regards, Your Fleming’s Team
3 out of 5
by A verified traveler

It was bad stay

Posted Aug 23, 2017
The staff is not help and in the fact this hotel not 5 star I think just 3 star . Thanks
Comment from Hotel Management
Sep 14, 2017 by Fleming's, Hotel Management
Dear Guest, Thank you for your feedback, we value your comments and firmly believe we can only improve if we truly listen and act on what you, our guest, are saying about us. We was very disappointed to read your experience with us was not to the standard we strive to achieve. Please be assured that our management team and I take these comments very seriously and we would like to thank you for bringing this matter to our attention. We can guarantee that these issues which you have highlighted are currently being investigated fully so as not to have them reoccur. This is not the level of service we strive to achieve. I sincerely apologise for the disappointment on this occasion. Kind Regards, Your Fleming’s Team
2 out of 5
by A verified traveler from Kuwait

It is 4+ star hote

Posted Aug 22, 2017
The hotel has a shortage of staff that does not amount to be a five star hotel.
Comment from Hotel Management
Sep 14, 2017 by Fleming's, Hotel Management
Dear Alshami, Thank you for taking the time to share your feedback following your recent stay with us. Your comments regarding our staff come as a surprise. We have raised your concerns with the heads of department who will investigate the incident. We hope to have the pleasure of welcoming you back next time you travel to Frankfurt. Kind regards, Your Fleming’s Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Syosset, NY

Very nice and modern hotel

Posted Aug 22, 2017
Pros: Modern design and style of the rooms and the breakfast.
The hotel and rooms are very modern and everything was really cool. The breakfast was delicious with many varieties of food to choose from. The staff was very friendly and helpful and I wish we could have spent more time here.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2017
We were only there 1 night but we arrived at 7:30 am and they had a room for us. Thankful!
4 out of 5
Recommended
for Everyone
by A verified traveler

3 night stay

Posted Jul 8, 2017
Pros: location; hotel restaurant and bar.
Cons: A/C in rooms: we had it on high setting; didn't really get cold
Location: great Italian restaurant 2 blocks from hotel along the Main.
booked part of air/hotel package; breakfast included. 5 minute check-in. has a spa, etc. did not use or visit it. clean & quiet room. A/C was so-so and it was hot in Frankfurt during our stay. very good location; walkable to all/most sites. would stay again.
Comment from Hotel Management
Jul 20, 2017 by Fleming's, Hotel Management
Dear Guest, Thank you for sharing your feedback following your stay. We are glad to read that you were satisfied with your experience with us, and we thank you for your thorough comments and for pointing out all of your experiences made in the hotel. We hope to have the pleasure to welcome you again very soon. Your Fleming’s Team
4 out of 5
by A verified traveler

Posted May 22, 2017 on Hotels
The breakfast was really tasty & the room was awesome.
Comment from Hotel Management
May 31, 2017
Dear Guest, WOW, what a delightful review. We are thrilled that you chose the Fleming’s Deluxe Hotel Frankfurt Main-RIverside and everything went perfectly well for you. Thank you also for highlighting the breakfast and awesome rooms. We look forward to welcoming you back soon. Kind Regards, Your Fleming’s Team
5 out of 5
by James

Excellent hotel, good location and good breakfast

Posted May 16, 2017 on Hotels
Loved the hotel, just needed an extra pillow I never got.
Comment from Hotel Management
May 26, 2017
Dear James, We are delighted that you had a great stay with us. Our great location, lovely breakfast and fantastic team are what we pride ourselves on and we are pleased to hear the high standards we set ourselves are being achieved. We look forward to welcoming you back in the near future. Best Regards, Your Fleming’s Team
5 out of 5
Recommended
for Everyone
by A verified traveler from halifax nova scotia

City linits

Posted May 13, 2017
The location was very close to all city amenities and attractions. Made for a very enjoyable trip
Comment from Hotel Management
May 17, 2017 by Fleming's, Hotel Management
Dear Dennis, your generous review of The Fleming’s Deluxe Hotel Frankfurt Main-Riverside is much appreciated. We are very happy to read that the team managed to create a memorable stay for you and our central Frankfurt location added value to your trip. We look forward to welcoming you back the next time you will be in Frankfurt. Yours Sincerely, Fleming’s Team
4 out of 5
by A verified traveler

Posted Apr 28, 2017 on Hotels
Good location - friendly, helpful staff easy walk to city centre, accessible to transport hubs
Comment from Hotel Management
May 31, 2017
Dear Guest, Thank you for your wonderful review. We are delighted you enjoyed every aspect of your stay with us, and yes our location is great! We look forward to welcoming you when you are next in town. Kind regards, Your Fleming’s Team