stay was overall okay but had some drawbacks when it came to room cleanliness, upon arrival I noticed that the room had not been cleaned thoroughly as floor was dirty and there were nail clippings all over the carpet which is not acceptable for a hotel of this class. Other than that the staff was friendly, maybe sometimes a little too much. Food was great but could have been better for the class of hotel - I was not able to see the relation of price to food quality and appearance.
Comment from Hotel Management
Nov 5, 2016 by General Manager, Hotel Management
Dear Guest, many thanks for your review and your stay at the Grandhotel Hessischer Hof. We do apologize any inconveniences due to cleanliness in your room and we address this challenge to our housekeeping to improve and prevent any occurences in future. We would be pleased to welcome you back very soon. Best greetings, Matthias Eißner, Guest Relation Manager