Ratings based on 809 Verified Reviews

4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

For business

Posted Dec 1, 2017
This hotel is great for business trip and convention. Near from dontown with a forest to walk or run. Quite convenient
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to airport

Posted Oct 2, 2017
Close to airport Clean Has a restaurant Airport shuttle Pillows were bad - just too flat Nothing close by - .8 mi to tiny family owned restaurant - I think authentic German food
Comment from Hotel Management
Oct 6, 2017 by Sarah, Hotel Management
Dear Guest, thank you kindly for having chosen to stay with us. We appreciate your Feedback and are looking forward to your next stay with us! Kind regards, Sarah Herbst Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Canada

Airport Shuttle problem

Posted Sep 29, 2017
Cons: Shuttle service.
Clean, modern and very comfortable hotel. The only problem was, I booked this hotel for free airport shuttle. Unfortunately, Shuttle was all booked till 1 pm and I couldn't get in. So, I had to take a cab and spent extra 30 euros. I wouldn't book this hotel if I knew they had limited shuttle services.
Comment from Hotel Management
Oct 6, 2017 by Sarah , Hotel Management
Dear Tatiana, thank you kindly for having chosen to stay with us and for your honest Feedback. It is true, that a reservation for our shuttle is needed in advance and I regret, that there was no more space for you. Still, we would appreciate if we have the Chance to welcome you back in the near future. Kind regards, Sarah Herbst Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

close to city center,quiet location in wooded park

Posted Sep 24, 2017
I've always stay here when I'm in Frankfurt. Great staff, good restaurant, 15 minutes from airport, 10 minutes to downtown, yet it sits alone in the middle of a beautiful park with tall trees shielding the hotel from the city noise. Parking can usually be found along the street for free, otherwise the H4 has a pay lot in back.
Comment from Hotel Management
Oct 6, 2017 by Sarah, Hotel Management
Dear Guest, thank you kindly for having Chosen to stay with us and für your most positive Feedback! We are glad that you like our Hotel and Service and are already looking forward to your next stay with us. Kind regards, Sarah Herbst Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from la

Good moderate hotel

Posted Sep 13, 2017
Good hotel on park away from downtown. Parking can usually be found on street or car park
Comment from Hotel Management
Oct 6, 2017 by Sarah, Hotel Management
Dear Guest, thank you kindly for having chosen to stay with us and for your positive Feedback! We are looking forward to your next stay with us and remain With Kind regards, Sarah Herbst Front Office Manager
5 out of 5
by Brian

Not bad at all.

Posted Aug 27, 2017 on Hotels
After reading reviews on the hotel, I was pretty nervous (I booked when it was still Ramada). The hotel turned out to be fairly decent. I was able to park in a space in front of the hotel for free (there's a limited few and about 15 spaces across the street as well). The beds were comfy and it wasn't too far of a walk to the train station. The staff was friendly and the restaurant had great food and service.
5 out of 5
Recommended
for Everyone
by A verified traveler from england

Nice hotel and very close to Downtown

Posted Aug 26, 2017
I do love the hotel, It very clean ,adorable and many.. the staff are so polite they can speak also English to make you feel home I was very happy for the service. H4 as been recommended to me and my part is to tell others about it if they want to visit Germany Frankfurt one day, once again thanks for the service.
Comment from Hotel Management
Oct 6, 2017 by Sarah Herbst, Hotel Management
Dear Nadia, thank you so much for having Chosen to stay with us and for your awsome Feedback! We are more than happy to read that you felt like home and are lookign Forward to your next stay with us or any other Hotel of the H-Hotels Family. Kind regards, Sarah Herbst Front Office Manager
4 out of 5
by Amanda

Good location for airport access

Posted Jul 16, 2017 on Hotels
Room took a while to cool, but was fast check in and check out. The 12 euro breakfast was good, with eggs, bacon sausage, potatoes, breads, cereals, cold cuts and cheese, juice and coffee
Comment from Hotel Management
Aug 8, 2017
Dear Amanda, thank you kindly for having chosen to stay with us and for your positive review. We are glad, that you have enjoyed your stay and are looking forward to welcoming you back again in the near future, Kind regards, Sarah Herbst Front Office Manager
5 out of 5
by Roy

Posted Jul 3, 2017 on Hotels
Comment from Hotel Management
Aug 8, 2017
Dear Roy, wow-thank you kindly for your awsome review. We are looking forward to your next stay with us and remain With kind regards, Sarah Herbst Front Office Manager
5 out of 5
by Azur

Posted May 24, 2017 on Hotels
Comment from Hotel Management
Jun 16, 2017
Dear Azur, thank you for having chosen to stay with us and for your wonderful review! Kind regards, Sarah Herbst Front Office Manager