Ratings based on 572 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Aug 1, 2016
modernes hotel. stadtnah. sauber. schöne zimmer . nähe am park
3 out of 5
by A verified traveler

Restaurant

Posted Jul 19, 2016
Das Restaurant kann ich nicht empfehlen! Brot vom Vortag, Knochenhart, Insekten im Salat
4 out of 5
by A verified traveler from leeds uk

Very convenient position. Close to old town

Posted Jul 17, 2016
Only disappointment was that the hilton seem to add every extra they can onto cost of room.ie - charging €14 + per day for wifi in room. There are only 3 lifts which travel to all floors. This means that waiting times for lifts can be unacceptable. The plumbing is an obvious problem. Apart from being a very noisy system , the toilets in foyer had an awful smell coming from them. Not really acceptable in a modern hotel.
5 out of 5
by A verified traveler from Portland, OR

Excellent Hotel in the city center

Posted Jul 10, 2016
Pros: We enjoyed the English language newspaper at breakfast (NY Times international edition).
Location: Right on the green belt around the old town which is nice for walks. Many good restaurants nearby. Just 2 blocks from the pedestrian shopping street.
We enjoyed our stay at this fine hotel within easy walking distance of the main shopping district of Frankfurt. The rooms are well appointed, There was an excellent breakfast buffet and gym facilities. The hotel claims to have the largest indoor pool of any hotel in Germany. It is certainly good sized and a great option for exercise. The steam room and saunas were the perfect way to relax at the end of the day and well worth the extra 12 euros, (free for Hilton rewards program members).
4 out of 5
by A verified traveler from 横浜

エグゼクティブルームは快適

Posted Jul 3, 2016
ただし、それと比較すると、スタッフがイマイチ。一部を除き、自分の役割以外決して手を出しませんでした。
2 out of 5
by A verified traveler

Teure Zusatzleistungen, schlechter Service

Posted Jun 19, 2016
Musste 25 EUR extra für 1 Tag WLAN zahlen! 4,50 EUR für 0,2 Liter Wasser, deswegen natürlich auch elektronisch abrechnende Mini-Bar. Frechheit! Der Zimmerservice kam einmal abends (ca. 22 Uhr) und einmal morgens (ca. 8:30) während ich noch schlief nach kurzem Klopfen einfach rein. Aus versehen ! Sowas nervt mich immer tierisch.
5 out of 5
by A verified traveler from ARGENTINA

Business stop

Posted Jun 13, 2016
Pros: All
Cons: breakfast was good but nothing special
Location: Super convenient for shiping and saigntseeing
You can´t go wrong with a Hilton. Super clean, friendly staff, convenient location...
4 out of 5
by A verified traveler from Bad Reichenhall

Gutes Hotel, tolle Lage

Posted May 30, 2016
Pros: Die Lage ist sehr gut. Ich mag das Gebäude, die Halle mit dem Glasdach. Dort mit dem Lift hochzufahren allein ist es schon wert, dort abzusteigen.
Cons: Das kann man eigentlich immer. Mir fällt gerade nix ein.
Location: Direkte Innenstadt. Alte Oper um die Ecke, Zeil um die Ecke. Und.....alle Gay-Bars um die Ecke
Es war wie immer ein sehr guter Aufenthalt im Hilton. Sehr nettes, hilfsbereites Personal. Beim nächsten Frankfurtbesuch werde ich wieder dort übernachten. Einzige Kritik: Mensch Leute, putzt mal die Fenster...
4 out of 5
by A verified traveler from israel

nice hotel in nice place

Posted May 28, 2016
Pros: location- city center
Cons: do not test mini-bar when we are sleeping in the room
Location: splendid location
view from window was not good, wi-fi not free, expensive breakfast
5 out of 5
by A verified traveler from Toronto , Canada

Very nice hotel, close to everything we needed

Posted May 24, 2016
Pros: Everything
Cons: nothing
Location: everything is pretty close
Staff at front desk were fantastic and very helpful. They spoke many different types of languages and were great to deal with.