Ratings based on 4 Verified Reviews

4.0 out of 5
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
for Couples
by Lukas from Poland

One of the nicest hotels we ever stayed

Posted Dec 16, 2013
Pros: Location, design of the rooms, they have some clever furniture solutions, very nice and modern bathrooms.
Cons: For us it was perfect place for a weekend-trip.
Location: Next to the main train station, walking distance to the city center (but you can take u-bahn there)
It's located next to the Frankfurt Main Station, which is very convenient place for travelers. As every big train station in Europe it attracts 'strange' people, so be careful, but there's a big Police station next to the hotel, and hotel is very safe and clean place. We didn't have any problems. Hotel Staff is extremely nice and helpful, they even let us do early check-in so we could leave our bags in the room, and from our experience it's rarely possible in most of hotels. The city center is a short walk from the hotel (straight from the Main Station) but if you'll take wrong turn you can end up in red light district, so if that's not your type of fun, you can also take U-Bahn and go straight to the Römer square. Clean towels, hot water, clean and fresh bathrooms, comfortable beds, what's more to enjoy the weekend trip. We highly recommend Hotel Cristall
2 out of 5
by A verified traveler

Safety an Issue

Posted Apr 9, 2012
Even though it is near the Hauptbahnhof, I did not feel safe walking to and from the Hotel ~
4 out of 5
by A verified traveler from new delhi, india

very well located

Posted Jan 20, 2005
had a comfortable stay. would like them to improve upton their breakfast than what is currently offered. no other complaints or anything. enjoyable stay.
5 out of 5
by A verified traveler

Pleasant place to stay

Posted Jan 14, 2005
The personnel were extremely accommodating and helpful. Hotel is very close to the train station, as well as to downtown attractions.