Ratings based on 105 Verified Reviews

4.4 out of 5
99% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great for business and traveling

Posted Dec 7, 2016
This charming boutique hotel in a quiet residential neighborhood. The staff was very nice and helped with everything. I arrived at the hotel at seven in the morning and got breakfast at no extra charge and got the room an hour later. Rooms are clean and cozy. The hotel is 10 minutes walk from the convention and shopping centers. warmly recommended.
Comment from Hotel Management
Dec 8, 2016 by Guest Relation Manager , Hotel Management
Dear Barak, We are very glad to hear that you had an enjoyable stay with us and appreciate the time you have taken to share your experience. It will be our pleasure to welcome you once again in the near future. Warmest greetings, Pamela Siskos Guest Relation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2016
Pros: Everything about this hotel was great: the service, the cleanliness of the room, and the breakfast buffet. I also liked the location: only 10 minutes by foot from the Central Station but outside of the station area in the beautiful Westend neighborhood.
Cons: There was nothing I didn't like about the hotel. It is a great accommodation at an affordable prize.
Comment from Hotel Management
Nov 18, 2016 by Guest Relation Manager , Hotel Management
Dear Guest, Thank you very much for taking the time to share your valued impressions and the lovely words regading the great customer service and cleanliness in house. It is a huge compliment for my team to hear that you have felt so well taken care of. We look forward to your next stay. Warmest greetings, Pamela Siskos Guest Relation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane, Australia

Great location

Posted Sep 12, 2016
Pros: Location
The hotel is close enough to the main train station that you can easily walk, but located in a business area of Frankfurt. There is a convenient supermarket located within a few minutes walk. The room is a little small to have your suitcases out and they don't easily fit in to the cupboard. Its still okay for a few days stay though. The bathroom is nicely renovated and has nice smelling soap etc which is pretty rare for a hotel. There is no air conditioning, but there was a nice breeze from the window which was good. Breakfast was a pleasant spread of cold meats, cheese, bread, yogurt, fruit, cereal etc, there were also some hot scrambled eggs and boiled eggs, but i didn't have them. The waitresses were very attentive.
Comment from Hotel Management
Oct 6, 2016 by Guest Relation Manager, Hotel Management
Dear April, First of all I would like to thank you for your detailed review. It was a pleasure to read that you felt well taken care of and could enjoy your stay. Since our hotel offers a variety of different room categories, we would recommend to book a higher one, during your next vist, in order to have more space. It would be our pleasure to host you once again. Warm wishes, Pamela Siskos Guest Relation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel near city center.

Posted Aug 21, 2016
The hotel staff were friendly and helpful. The breakfast buffet had a wide variety of food. The rooms and facilities were clean and quaint. The internet worked well.
Comment from Hotel Management
Aug 24, 2016 by Guest Relation Manager, Hotel Management
Dear Guest, WOW! Thank you very much for those nice words. It will be my absolute pleasure to share them with my whole team. I am already looking forward to hopefully welcoming you back in the not too distant future. Warm wishes, Pamela Siskos Guest Relation Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from L

Clean and comfortable hotel

Posted Jun 30, 2016
Location was decent though slightly farther than my 6 yo daughters would have liked from an underground station. Lol. Very safe, quiet neighborhood location. Hotel was clean and room spacious for Europe. No a/c which isn't a big deal except that I like to sleep in a cold room. Breakfast was lovely and breakfast room was delightfully decorated. They had breakfast ready early for us specifically the day that we checked out. Delightful little hotel.
Comment from Hotel Management
Aug 24, 2016 by Guest Relation Manager, Hotel Management
Dear Guest, Thank you very much for taking the time to write this great review. It was a pleasure reading that you felt so well taken care of. It is an honor that you were amazed by the decoration. Our hotel is indeed located in one of the nicest and elegant areas in Frankfurt and still very central. The next underground station is 400 meters away from the hotel but I can see how the walk might be a bit too long for little children. We do hope that this issue does not keep you from returning to our hotel. Warm wishes Pamela Siskos Guest Relation Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Posted Mar 2, 2016
Location: Location is very good. Walking distance to good restaurants and the Opera House
A short, but very pleasant stay. I enjoyed the breakfast, which was tasty with a good selection. Staff was cheerful and accommodating.
Comment from Hotel Management
Mar 11, 2016 by Pamela Siskos , Hotel Management
Dear Natabebe, Thank you very much for taking your time to submit us your comment about recent stay at the Villa Florentina. We appreciate your comments especially about our Team. We hope we will get the chance welcoming you back again. Best wishes, Pamela Siskos Guest Relation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2015
Amazing hotel. The hotel is clean, staff are lovely, area is quite but close to everything....really love this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore, Maryland

Nice and quiet little hotel

Posted Aug 14, 2015
Pros: Great shower!! Quiet, even with our windows opening to the main street.
Cons: Breakfast was lacking selections
Location: The nearby English pub had great food and beer. There are tons of places to eat near the Opera, which was a 10 minute walk. Very safe area.
Location is great - about a 10 minute walk from Hauptbahnhof on a quiet little street. There was a great English pub on the way. The room was pleasant, with 12 foot ceilings, 2 beds and a pull-out couch. The bathroom was small, but with mostly modern fixtures and a fantastic shower! Again, a little on the small side, but quite nice. The breakfast was a little bit of a disappointment, with not too much of a selection; in fact my girls, age 8 and 11 really didn't eat much and we needed to stop at a bakery on the way to Hauptbahnhof. For the Americans out there - no air conditioning.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice small hotel in a quiet location

Posted May 4, 2015
Like the classic (yet not over) decor, elegant ambience, good spread of breakfast, and being in a quiet location (seems to be a mid-high class area; but driving is recommended).
5 out of 5
Recommended
for Everyone
by A verified traveler from houston, tx

Nice quiet hotel close to main train station.

Posted Apr 18, 2015
Pros: Staff was very helpful. Nice breakfast with scrambled eggs, meat, fruit, bread, coffee and tea. Very clean and well kept. Good location to tour city.
Cons: Nothing I can think of.
Location: Near main train station and fairground on a quiet side street.
Very warm and welcoming staff on arrival and throughout our stay. Helpful with recommendations for dining, sightseeing, etc. Very good free wi-fi. Very good breakfast with lots of hot coffee. We had been on a hectic trip for a number of weeks and this hotel was a very welcome respite. In many cities, even in Germany, the area near the train station and the hotels there can be somewhat grim. This one was bright, airy and clean and in a quiet residential area within a ten minute walk from the station (and we walk slow!) Also the rail connection between the airport and the main train station made getting there from the Rhein-Main airport amazingly easy.