Ratings based on 225 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
99% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Japan

スカイライン・プラザ(ショッピングモール)に近い。 メッセに近い。

Posted Jul 17, 2016
Pros: 住宅街の中にあり、こじんまりしている。
Cons: 冷房があればと思いますが、窓から風邪が入ってきて、夜中は涼しい。
Location: 同上
1)フロントの女性が大変に明るく、親切。 2)従業員が丁寧(お風呂場の清掃状況を部屋に連絡してきた) 3)緑が多く、周りが住宅街なので、静か。 4)ガーデンがあり、そこで朝食がとれる。 5)治安が良い感じがする。約30m離れたところにイラク領事館(?)がある。
4 out of 5
by A verified traveler from L

Clean and comfortable hotel

Posted Jun 30, 2016
Location was decent though slightly farther than my 6 yo daughters would have liked from an underground station. Lol. Very safe, quiet neighborhood location. Hotel was clean and room spacious for Europe. No a/c which isn't a big deal except that I like to sleep in a cold room. Breakfast was lovely and breakfast room was delightfully decorated. They had breakfast ready early for us specifically the day that we checked out. Delightful little hotel.
4 out of 5
by A verified traveler from München

Schönes Stadthotel

Posted Jun 22, 2016
Pros: Die nähe zur Innenstadt und das es absolut ruhig war.
Location: siehe oben
Die Villa Florentina kann man unbedenklich weiter empfehlen. Es liegt sehr zentral. Man benötigt keine öffentl. Verkehrsmittel. Die Sehenswürdigkeiten wie Palmengarten, die Innenstadt, der Römer, der Dom und die Schiffsanlegestellen sind zu Fuß ohne große Schwierigkeiten zu erreichen. Das einzige Manko ist der Parkplatz. Es stehen nur sieben Parkplätze zur Verfügung. In der Umgebung des Hotel kann man aber kostenlos parken. Möchte man einen Parkplatz am Hotel muss man dies bei der Buchung bereits reservieren.
Comment from Hotel Management
Jun 29, 2016 by Pamela Siskos , Hotel Management
Lieber Werner G, auf diesem Weg bedanken wir uns ganz herzlich, dass Sie sich erneut die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen. Es war ein Vergnügen Ihren Eintrag zu lesen. Es ist schön, dass wir Sie von der Lage des Hauses überzeugen konnten. Wir freuen uns schon jetzt auf Ihren nächsten Besuch. Herzliche Grüße, Pamela Siskos Guest Relation Manager
5 out of 5
by A verified traveler from 東京

スタッフ、設備、立地、コスト とても良いです

Posted May 10, 2016
Pros: スタッフ、立地
Location: 治安、環境ともによし
前日の予約、現地に入ってからの追加予約、その間の荷物預かり/クリーニングと無理ばかりお願いしたのですがすべて快く対応していただきました。朝食も美味しかったです。加えて中央駅・旧市街。メッセから近いにも関わらず治安はとても良く(高級住宅地)快適に過ごせました。部屋からの眺めもヨーロッパを感じさせます。また泊まります。
Comment from Hotel Management
Jun 3, 2016 by Pamela Siskos , Hotel Management
Dear Hama, First of all thank you very much taking the time to share your experience with us. Unfortunately I can not translate your feedback properly in english or german to investigate in this matter. I definitely do hope that the negative points do not keep you from returning to our Hotel. Best wishes, Pamela Siskos Guest Relation Manager
4 out of 5
by laurids from København

Fred og ro

Posted Apr 13, 2016 on Hotels
Hjælpsomt personale, roligt hotel i roligt område.
Comment from Hotel Management
Jul 9, 2016 by Pamela Siskos, Hotel Management
Dear laurids, I have certainly shared your comments with my team which is very proud to have made your stay as relaxing and comfortable as you had excepted.Thank you for taking the time to send us your review. Best wishes, Pamela Siskos Guest Relation Manager
5 out of 5
by Eva from Sigtuna

Rekommenderas

Posted Apr 13, 2016 on Hotels
Utmärkt hotell 10 minuters promenad från både stationen och Frankfurtmässan. Trevlig personal, fin frukost och mycket prisvärt.
Comment from Hotel Management
Jul 9, 2016 by Pamela Siskos, Hotel Management
Dear Eva, We are extremely happy to hear you had an enjoyable stay with us. We all looking forward welcoming you back. Warmest greetings, Pamela Siskos Guest Relation Manager
3 out of 5
by Gøran P. from Norge

Kort opphold

Posted Apr 13, 2016 on Hotels
Kort opphold ved gjennomkjøring, kan ikke gi klare svar på alt. Parkering var overpriset (12 euro) per natt.
Comment from Hotel Management
Jul 9, 2016 by Pamela Siskos, Hotel Management
Dear Gøran P. , I truly regret that we could not fulfill your expectaion. Listening and learning from our guests is at the core of our uncompromising customer service policy and our constant pursuit to improve and meet our customer’s expectations. We all here do hope that this issue does not keep you from returning to us in the not too distant future. Warmest greetings, Pamela Siskos Guest Relation Manager
4 out of 5
by Jean-Luc from France

Bien tenu, calme, à proximité du centre ville

Posted Apr 4, 2016 on Hotels
Très bonne adresse, sympathique et bien tenue. Au calme tout en étant proche du centre ville et de la gare.
Comment from Hotel Management
Jul 9, 2016 by Pamela Siskos, Hotel Management
Dear Jean-Luc, We are very happy to hear you had an enjoyable stay with us. We all looking forward welcoming you back. Best wishes, Pamela Siskos Guest Relation Manager
4 out of 5
by A verified traveler from Atlanta, GA

Posted Mar 2, 2016
Location: Location is very good. Walking distance to good restaurants and the Opera House
A short, but very pleasant stay. I enjoyed the breakfast, which was tasty with a good selection. Staff was cheerful and accommodating.
Comment from Hotel Management
Mar 11, 2016 by Pamela Siskos , Hotel Management
Dear Natabebe, Thank you very much for taking your time to submit us your comment about recent stay at the Villa Florentina. We appreciate your comments especially about our Team. We hope we will get the chance welcoming you back again. Best wishes, Pamela Siskos Guest Relation Manager
4 out of 5
by Ute

Posted Mar 2, 2016 on Hotels
Comment from Hotel Management
May 14, 2016 by Pamela Siskos, Hotel Management
Dear Ute, Thank you for rating the Villa Florentina with 4 Stars. We are looking forward welcoming you back again. Best wishes, Pamela Siskos Guest Relation Manager