Ratings based on 494 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

hotel muy agradable

Posted Jan 26, 2016
Pros: todo muy bien, solo que la recamaras muy pequeñas pero lujosas
Cons: solo saber que las habitaciones son pequeñas
Location: pues hay de todo y muy bonito
excelente ubicacion para conocer lugares y compras
Comment from Hotel Management
Feb 3, 2016 by sibylle.dickmann@ihg.com, Hotel Management
Dear Guest juan jose, Thank you for your kind review. We all here at the hotel are happy to know that you have had a pleasant stay and we look forward to welcoming you back. Kind regards Martin Driskell, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from E.Haddad

Nice hotel,good location

Posted Jan 26, 2016
I've been in this hotel 15 years ago,no change or renovations'it's still as I left it,need renovation
Comment from Hotel Management
Jan 29, 2016 by Sibylle, Hotel Management
Dear Guest Haddad, Thank you for your constructive comments and positiver reviews. We will discuss your comments within the team and hope to see you again soon to welcome you as our guest. With kind regards Martin Driskell, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from mexico

Great hotel for bussines travel

Posted Jan 22, 2016
Pros: executive lounge
Cons: not sure
Location: walking distance from downtown
as always perfect, great rooms, very clean, good food
Comment from Hotel Management
Jan 22, 2016 by Sibylle, Hotel Management
Dear Guest enrique, I appreciate your positive feed-back - happy to hear you enjoyed your stay with us - especially our location. We do look forward to your return for the next weekend trip.. With best regards Martin Driskell, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from JPN

Nice hotel with satisfying amenities

Posted Jan 15, 2016
I have been traveling around Germany and Switzerland. Most of the hotels do not have toothbrush & toothpaste but intercontinental hotel provides them. I am happy with the amenities and the service you provided me. Breakfast with great variety of choices compared to all other hotels I haves stayed during my stay in Europe.
Comment from Hotel Management
Jan 18, 2016 by sibylle.dickmann@ihg.com, Hotel Management
Dear Guest Nori, Thank you for taking the time to pass on your review to us. It is nice to see that all was to your satisfaction. I will share your comments regarding amenities with our housekeeping and front office team. Kindest regards and we look forward to welcoming you back in the not too distant future Kindest regards
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close top Städel

Posted Jan 13, 2016
Pros: everything !!!!!!!!!!
Cons: nothing seems to come to mind
Location: walk on Mainkai, visit Städel
Very pleasant reception, fantastic view of the skyline. Even "Mecca direction indicator" (not needed for us, but interesting fact) nicely hidden in the drawer. So you cannot get lost!
Comment from Hotel Management
Jan 18, 2016 by sibylle.dickmann@ihg.com, Hotel Management
Dear Guest Traveler, Thank you for sharing your experience of your stay at InterContinental Franfurt with us. I am happy to hear that you rested nicely in your room .Thank you once again and we hope to welcome you back in Frankfurt soon for visiting our museums. With kind regards Martin Driskell, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from TOKYO

Posted Dec 24, 2015
Pros: 窓からの景色が最高でした。
Cons: 料理に和食があれば尚良かった。
Location: とても良かったです。
とても快適に過ごせました。フロントの方は優しくかつ丁寧で、好印象でした。窓からの景色もとても良く、部屋も清潔さが保たれていました。
Comment from Hotel Management
Dec 30, 2015 by Sibylle, Hotel Management
Dear Guest ひなちゃん, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Martin Driskell, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from japan

Posted Dec 15, 2015
眺望◎ 友人と2人で利用。部屋が狭いのでスーツケースが開けない。椅子やテーブルを移動させてなんとかなる感じ。スタッフはとても親切。ドアマンに道を尋ねたらすぐに地図を出して説明してくれました。
Comment from Hotel Management
Dec 19, 2015 by sibylle.dickmann@ihg.com, Hotel Management
Dear guest Traveler, Thank you for taking the time to give us your feedback and good review. Very pleased, to read your statements about the good service to you. Very happy I will forward this notice to the team. With kind regards Martin Driskell, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from 東京―日本

素晴らしいスタッフと、最高の立地

Posted Nov 27, 2015
Pros: ホテルバス、立地
Location: 良い場所です。
フランクフルト泊は 午前中でシュテーデル美術館に行くのが目的でした。 インターコンチネンタルホテルは絶好の立地の一流ホテルで予約しました。 期待以上でした。
Comment from Hotel Management
Dec 1, 2015 by Sibylle, Hotel Management
Dear Guest Anonymus, thank you for leaving the InterContinental Frankfurt with such great comments! It was a great pleasure for us to host you and I am happy to see that you enjoyed your stay. We would be happy to see you soon again – be welcome. Best regards Martin Driskell, General Manager
2 out of 5
by A verified traveler

値段高い、古過ぎるホテル

Posted Nov 12, 2015
インターコンチネンタルですが、まず外観が汚れていて、大昔から改装も何もしていないホテルなんだなぁという印象。 室内も同様で、扉から家具の何から何まで古くて、木製のテーブルは傷だらけ。 室内の風呂のカーテンも生乾きの臭いがしましたし、冷蔵庫の中身は冷えていないので、フロントに電話して係りの人に見てもらったら、家具の一部を取り外した奥の、素人には絶対にわからない場所にあるコンセントが抜けていたとのこと。 スタッフは丁寧で、トラブルの対応もしっかりとしてはいただけましたが、値段が高い割に古過ぎて、いわゆるいい部屋に泊まっている感は全くありませんでした。 ロビーしか見ていませんが、真向かいのホテルの方がキレイっぽかったです。
Comment from Hotel Management
Nov 17, 2015 by sibylle.dickmann@ihg.com, Hotel Management
Dear Guest yuu , First of all I would like to thank you for your honest review on your stay. Our goal is to deliver the perfect service and I very much regret that we did not succeed. We appreciate your feedback and I will discuss it with our Management Team Hope to welcome you back soon! With best regards, Martin Driskell, General Manager InterContinental Frankfurt
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Nov 9, 2015 on Hotels