Ratings based on 188 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Cleveland, Ohio

Great location!

Posted Feb 20, 2017
Pros: Location, location, location
Cons: There is a strong sewer smell in the hotel. It is not from the hotel but from the general area around it. Better air circulation.
Location: Messe Frankfurt, food, shops, grocery, restaurants, pharmacy, etc. A great location
We love to stay at the Movenpick! Great location, clean, comfortable. This hotel takes pride in customer service. We will be back!
Comment from Hotel Management
Feb 22, 2017 by Mövenpick Hotel Frankfurt City Team, Hotel Management
Dear Diane, thank you for staying at our Mövenpick and taking the time to comment on your stay with us. We love to hear that you enjoyed your time at our hotel, since we work hard on delivering a high-quality service to our guests. Your comment regarding the smell will be looked into, to see what we can do about it. We are already looking forward to see you back again soon. Yours, the Mövenpick Hotel Frankfurt City Team
2 out of 5
by A verified traveler

Okay hotel

Posted Feb 5, 2017
Rooms are too warm, air circulated smells of smoke
Comment from Hotel Management
Feb 6, 2017 by The Mövenpick Hotel Frankfurt City Team, Hotel Management
Dear guest, Thank you for your evaluation of your stay with us. We regret that you were not satisfied. Please always inform us right away if we can do anything to make your visit more comfortable. Like that we can come up with a solution and you get to enjoy your time at our hotel. We hope to see you again soon and are looking forward to convince you of our product and services. Kind regards, The Mövenpick Hotel Frankfurt City Team
5 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Great Hotel

Posted Jan 4, 2017
This hotel is excellent. When I first arrived a felt very welcome. I thought the staff were friendly and professional and made sure that my needs were met. The room was very well decorated being both modern and stylish. The place was spotless with a njce comfy bed and nice surroundings. Would definately recommend!
Comment from Hotel Management
Jan 6, 2017 by Mövenpick Hotel Frankfurt City Team, Hotel Management
Dear Ash, Thank you for choosing the Mövenpick for your stay in Frankfurt and taking the time to share your experience with us. It is great to hear we met your expectations and you were satisfied with your stay. We hope you had a safe trip home and we are already looking forward to welcoming you back again soon. Kind regards, Mövenpick Hotel Frankfurt City Team
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Posted Dec 20, 2016
Nice, polite staff. Good location for transport. Very comfortable bed.
Comment from Hotel Management
Dec 21, 2016 by Mövenpick Hotel Frankfurt City Team, Hotel Management
Hi Jus, thank you for choosing the Mövenpick for your visit in Frankfurt and for taking the time to evaluating us. We are happy you were satisfied with your stay and hope to see you again soon. Yours, Mövenpick Hotel Frankfurt City Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Dominican Republic

Hotel in Frankfurt

Posted Nov 22, 2016
Pros: location
This hotel is near to all in Frankfurt, it is very easy to reach from the airport and from central train station by means of the U Bahn in the direction of Messe and from there is just a small walk to the hotel which is just in front of a big shopping mall. The buffet breakfast is very complete and the rooms are very clean.
Comment from Hotel Management
Nov 25, 2016 by Mövenpick Hotel Frankfurt City, Hotel Management
Dear Mr. Karl, Thank you for your positive feedback. We are happy you chose the Mövenpick Hotel Frankfurt City for your stay in Frankfurt and we appreciate the time you took to share your experience with us. We hope you had a save trip home and we are already looking forward to welcoming you again soon. kind regards Mövenpick Hotel Frankfurt City Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Well placed for the Messe

Posted Sep 3, 2016
Great - convenient and lovely cocktails. Clean and nice staff.
Comment from Hotel Management
Sep 5, 2016 by Mövenpick Hotel Frankfurt City, Hotel Management
Dear guest, thank you for your rating here on Expedia. Our chef de bar Christian loves to spoil our guests with his cocktail creations. He will be happy to hear about your kind words. We hope to see you again soon. Have a great day! Mövenpick Hotel Frankfurt City
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Australia

Clean and quiet, close to everything

Posted Jul 28, 2016
Excellent hotel close to center of Frankfurt. Right at the door step is a massive shopping mall with restaurants and shops. Very close to public transport.
Comment from Hotel Management
by IA, Hotel Management
Dear Alexey, thank you for writing about us here on Expedia. We are pleased to hear you were satisfied with your stay at our Mövenpick. We hope to see you back again soon and wish you all the best! Mövenpick Hotel Frankfurt City Team
5 out of 5
by Rana

This traveler left a rating score only Posted Jul 22, 2016 on Hotels
5 out of 5
by A verified traveler

Perfect location for exhibition centre

Posted Apr 23, 2016 on Hotels
Fantastic hotel. Next to exhibition centre.
Comment from Hotel Management
Jul 9, 2016 by Moevenpick, Hotel Management
Dear Guest, Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I have brought your comments to the attention of our team. We are delighted to hear that the services and facilities of our hotel have met your expectations. We do look forward welcoming you back to our hotel in the near future. Best regards Your Moevenpick Team
5 out of 5
by A verified traveler

Good location for business

Posted Apr 20, 2016 on Hotels
Great business hotel, walking distance to convention center (Messe)
Comment from Hotel Management
Jul 9, 2016 by Moevenpick, Hotel Management
Dear guest, First of all we thank you very much for your kind comments and that you took the time to rate our hotel online. Those satisfied words are greatly appreciated and we are very delighted to have met all your expectations. We will share your feedback with our team. Let us welcome you soon again at our property, we are already looking forward to your next stay. With kindest regards Mövenpick Hotel Frankfurt City