Ratings based on 262 Verified Reviews

4.7 out of 5
97% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Casablanca, Morocco

Beautiful hotel, conveniently located

Posted Dec 24, 2016
Pros: Everything
Cons: Nothing
Location: Conveniently located in the city. Quick taxi ride to main train station or short walk.
Everything about this hotel is exceptional. Staff are very friendly, went above and beyond. Rooms are beautiful, modern. Food was delicious. We will stay here again if in Frankfurt.
Comment from Hotel Management
Jan 2, 2017 by Georg Plesser-General Manager, Hotel Management
Dear Valued Traveler, Thank you so much for taking the time to share your impressions. It has been a pleasure to read that you felt all your expectations met during your stay with us. I have certainly shared your comments with my team which is very proud to have made your stay relaxing and comfortable. We are very much looking forward to the pleasure to be your hosts again. Please feel free to contact me at any time. I will be happy to assist. Warm regards from Frankfurt Georg Plesser General Manager Villa Kennedy, a Rocco Forte hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 10, 2016
It was so great to stay here Rocco Forte Villa Kennedy!
Comment from Hotel Management
Dec 12, 2016 by Georg Plesser, General Manager, Hotel Management
Dear guest, thank you ever so much for taking the time to review your recent stay at the Villa Kennedy. We look forward to welcome you back soon again. Best wishes Georg Plesser, General Manager, Villa Kennedy, a Rocco Forte hotel
5 out of 5
by A verified traveler

Fantastic

Posted Nov 23, 2016 on Hotels
Best hotel in Frankfurt!
Comment from Hotel Management
Nov 25, 2016 by General Manager, Hotel Management
Dear Guest, thank you very much for your kind words! We are looking forward to welcome you back soon at the Villa Kennedy and Frankfurt. Best regards and have a lovely weekend Georg Plesser General Manager Villa Kennedy, a Rocco Forte hotel
5 out of 5
by A verified traveler

Posted Oct 31, 2016 on Hotels
Comment from Hotel Management
Nov 25, 2016 by General Manager, Hotel Management
Thank you very much for you 5 stars rating!
5 out of 5
by A verified traveler

Posted Oct 12, 2016 on Hotels
Comment from Hotel Management
Oct 14, 2016 by General Manager, Hotel Management
Lieber Gast, herzlichen Dank für Ihre Bewertung und die 5 Sterne! Wir freuen uns Sie recht bald wieder bei uns im Haus begrüßen zu dürfen. Ein schönes Wochenende wünscht Georg Plesser General Manager Villa Kennedy, a Rocco Forte hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Luxurious hotel with friendly vibe and staff

Posted Sep 7, 2016 on Wotif
We loved staying at this Villa; the beautiful courtyard and pool facilities were a true highlight. On top of the immaculate surroundings, Timo, the head concierge, was so utterly helpful and accommodating and truly made our trip by offering us advice about the best (non-touristy) sites and restaurants. We really feel like we had an authentic Frankfurt experience thanks to all the staff at the villa and would highly recommend this hotel to anyone wanting to indulge a little on their travels.
Comment from Hotel Management
Sep 12, 2016 by Georg Plesser - General Manager, Hotel Management
Dear Guests, thank you very much for your lovely comment and the time you take to write about your recent stay at Villa Kennedy, a Rocco Forte hotel. We are very happy that you enjoyed your stay with us and I have certainly shared your review with the team, especially Timo was thrilled to hear about it. We look forward to welcome you soon again. Best wishes from Frankfurt and have a good start into your week. Yours sincerely Georg Plesser General Manager Villa Kennedy, a Rocco Forte hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Hidden Extras

Posted Aug 31, 2016
Pros: Staff Spa Rooms
Cons: Charges for Breakfast and Astronomical for bar drinks and evening Restaurant though Frankfurt is blessed with alternatives.
Location: A short walk from Bahnhof and River but away from the seedier places close to the Bahnhof.
An absolutely delightful experience. We got a good deal - we are mid to low budget travellers - and this hotel is for the cream. While I thank Expedia for that I think a warning about breakfast prices not being included £35 per person for an OK buffet. Also be warned about the evening Restaurant prices. Both could be easily avoided - I blame myself having learnt (Ist frustuck imbegrieffen?) at School and I didn't ask just assumed it was. Nothing the staff said indicated this. They were so nice and accessible on all other things. Frankfurt was a great place but we booked in February (hence great deal) and nobody told us about the Fest all along both banks of the Mein - brilliant - definitely recommend Frankfurt when the Fest is on. And at Villa Kennedy - take swimming stuff and make use of the Spa. Overall great just beware the hidden extras. This was the case also at the Atschel Restaurant in Sachsenhausen. Excellent food but the mice scampering about the floor in the outdoor section were rather unexpected.
Comment from Hotel Management
Sep 1, 2016 by Georg Plesser-General Manager, Hotel Management
Dear Guests, It is great to hear that you had a nice stay with us. Thank you for taking the time to review the Villa Kennedy. Please feel free to contact me at any time. We would be more than happy to learn more about your expectations to make your stay even more comfortable and turn it to a perfect one. We are very much looking forward to welcome you back with us in the near future, latest next year again when we celebrate Frankfurts Mainuferfest. Kindest regards from Frankfurt Georg Plesser General Manager Villa Kennedy, a Rocco Forte hotel
5 out of 5
by Kristen from Chicago

Luxurious stay!

Posted Aug 21, 2016 on Hotels
Wonderful luxury hotel in Frankfurt! Staff was friendly and gave us recommendations for things to do and restaurants. Easy to walk to city center and around the neighborhood. Very nice outdoor garden for relaxing and having breakfast.
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Dear Guest, thank you very much for your time to review your recent stay at the Villa Kennedy. We are glad you enjoyed your stay and we hope to welcome you back in the near future. Warm wishes Georg Plesser general Manager Villa Kennedy, a Rocco Forte hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

A wonderful hotel in a great location!

Posted Aug 12, 2016
I had a weekend break meeting friends in Frankfurt and am so glad we chose Villa Kennedy - a beautiful hotel, lovely staff, a lovely courtyard garden for lunch and evening drinks. My friends had kids with them and the hotel was wonderful with them. Thank you for a great stay - I hope very much to be back!
Comment from Hotel Management
Aug 15, 2016 by - Georg Plesser, Hotel Management
Dear Guests, thank you very much for your time to review your recent stay at the Villa Kennedy, a Rocco Forte hotel. We are very happy to hear that you enjoyed your time in Frankfurt and our house and we are looking forward to welcome you in the near future. Best wishes Georg Plesser General Manager Villa Kennedy, a Rocco Forte hotel
2 out of 5
by Eun Sook

Bad customer service

Posted Aug 10, 2016 on Hotels
I didnt like their guests service. They put my nationality wrong as north korea .so i asked them to change it and they said without saying sorry and then said it was changed but when i lgged off i found out it was not changed.
Comment from Hotel Management
Aug 15, 2016 by General Manager, Hotel Management
Dear Eun Sook, please accept again my sincere apologies for the lack of service you experienced. I do understand your disappointment about this. Please rest assured that the Front of house manager and myself highlighted the problem in a meeting and we took measurements to make sure this will not happen again in the future. I hope you accept my apologies and please do not hesitate to contact me directly in future. Yours sincerely Georg Plesser General Manager Villa Kennedy, a Rocco Forte hotel