Ashmatic stay a way. Poor WIFI
Posted Feb 17, 2017
1) Smoking everywhere in the lobby, hallways, elevator. No mentioning on the website, there are no signs in the hotel and the clerk at the lobby didn't even think to offer a smoking free room. Even though I don't have asthma and I slept on so called smoke free room I coughed all night.
2) WIFI very slow and not effective. Even to read news I had to wait minutes. It is for free but it is torture.
Comment from Hotel Management
Mar 8, 2017 by General Manager, Hotel Management
Thank you for taking the time to provide reviews regarding your stay with us.
We deeply regret that you have been given a room with smell of smoke. Please do not hesitate to contact our staff, if you have any questions or needs like a room change. Our team always aims to fulfill all wishes of our guests. We would like to inform you that we have updated our WiFi. and that we offer a complimentary WiFi.with a bandwidth up to 1 Mbit/s to our valuable guests now.
Whenever you should be travelling again to Germany we would be glad to welcoming you again.