Dear guest,it is wonderful to learn that you found our location and shuttle service to your liking. We understand the importance of these factors, especially for our guests who travel frequently, and we are pleased to know that we were able to meet your expectations in that regard.However, your feedback on the layout and appearance was noted. Our goal is to provide a comfortable environment for all of our guests and we understand that everyone's preferences may vary. We have various room types to suit different needs and tastes. Next time you plan a visit, please feel free to discuss your requirements with our reception team and we will do our best to allocate you a room that suits your preferences.We regret to note that you weren't able to experience all our dining options. We hope that the open restaurant was able to deliver a pleasant dining experience nonetheless.We hope that, despite these issues, you enjoyed your stay and we look forward to welcoming you back in the future.Kind regardsPeter MikkelsenGeneral Manager

Dear guest,we are truly sorry to hear about the discomfort you experienced during your stay due to the room temperature. Your well-being is our top priority, and we always strive to provide a comfortable environment to all our guests. It appears that we fell short in this instance, and for this, we sincerely apologize. Please rest assured that issues like this are not typical at the Steigenberger Airport Hotel Frankfurt. Our maintenance team is well-trained to address and rectify such problems swiftly and efficiently. Your feedback serves as a valuable tool in helping us identify areas that require more attention. We will certainly look into this matter to prevent similar situations from happening in the future.Once again, we regret the inconvenience caused and hope you will give us an opportunity to serve you better in the future.Kind regardsPeter MikkelsenGeneral Manager

Dear guest,it is heartening to learn that you had a wonderful stay with us at the Steigenberger Airport Hotel Frankfurt. Our complimentary shuttle service is just one of the ways we aim to make your journey smoother and more enjoyable. Your positive feedback is truly appreciated and we look forward to welcoming you back in the near future.Kind regardsPeter MikkelsenGeneral Manager

Dear guest,thank you for taking the time to rate your stay at Steigenberger Airport Hotel.We are sorry to hear about the confusion regarding your breakfast buffet payment. This certainly is not the kind of experience we aim to provide.It appears there may have been a misunderstanding and we assure you that we will look into this, as we always strive to improve our services.It would be our pleasure to welcome you back again soon. Friendly regardsPeter MikkelsenGeneral Manager

Dear guest,your recent feedback has been noted with great concern. It is indeed regrettable to learn that your stay at Steigenberger Airport Hotel Frankfurt was not up to your expectations. We strive to provide our guests with exceptional services and it appears we have missed the mark during your visit.It is disheartening to hear that you found our staff less friendly than expected. We pride ourselves on providing warm, German hospitality, and it is disappointing to learn that we have fallen short in this regard. We will certainly aim to improve our hospitality standards.Moreover, I understand your frustration regarding the shuttle service. We assure you that our primary aim is to ensure our guests' convenience and timely schedules. Unforeseen circumstances and regulations can sometimes lead to situations that are less than ideal, and we deeply regret any inconvenience caused to you.While we can't change the past, we do hope to have the opportunity to serve you better in the future. We are committed to providing our guests with a memorable experience and we sincerely hope you will give us another chance to demonstrate this.Kind regardsPeter MikkelsenGeneral Manager

Dear guest,Your feedback is highly valued and we are grateful for your comments on the cleanliness of our hotel. It is our top priority to maintain a pristine environment for our guests. However, we noted your concern about the pricing. At Steigenberger Airport Hotel Frankfurt, we strive to offer the best value possible, considering the quality of our services and facilities. We believe that the overall experience we provide justifies our prices.Thank you for choosing us and we hope to welcome you back soon, giving us another opportunity to serve you.Best regardsPeter MikkelsenGeneral Manager

Dear guest,thank you for this great review and for taking the time to rate your stay.We are pleased to read that you enjoyed being with us. It would be our pleasure to welcome you back again soon.Warm regardsPeter MikkelsenGeneral Manager

Dear guest,thank you very much for taking the time ro rate your stay at Steigenberger Airport Hotel.We regret to read that you left our hotel with such a negative feeling.We would be very grateful if you could contact us at management@airporthotel.steigenberger.de.Best regardsPeter MikkelsenGeneral Manager

Dear guest,we are sincerely sorry to hear about the issue you experienced during your recent stay with us at Steigenberger Airport Hotel Frankfurt. A comfortable room temperature is indeed crucial for a pleasant stay, and we regret to learn that we fell short in providing this for you.While we do not have the ability to correct the situation at this moment, we can assure you that our team is committed to providing a seamless experience for our guests. We take all feedback seriously and will use yours to guide our future efforts.Once again, I express my deepest apologies for any inconvenience caused. We hope that we will have the opportunity to welcome you back to our hotel in the future, and provide you with the exceptional service and comfort that we are known for.Kind regardsPeter MikkelsenGeneral Manager