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Steigenberger Frankfurter Hof

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Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
View from room
Premium bedding, minibar, in-room safe, individually decorated

Overview of Steigenberger Frankfurter Hof

VIP Access

Steigenberger Frankfurter Hof

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Am Kaiserplatz, Bethmannstraße 33, Frankfurt, HE, 60311

Explore the area

  • Popular LocationMaintower5 min walk
  • Popular LocationZeil Shopping District5 min walk
  • Popular LocationRömer7 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.)24 min drive

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About this area

Frankfurt

In the entertainment district, Steigenberger Frankfurter Hof is in Altstadt Frankfurt, a neighborhood in Frankfurt with good shopping. Alte Oper and Staedel Museum are cultural highlights, and some of the area's notable landmarks include Romerberg and Römer. Traveling with kids? Consider Frankfurt Zoological Garden, or check out an event or a game at Deutsche Bank Park. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.
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Map

What's nearby

  • Goethe Home and Museum - 4 min walk
  • Maintower - 5 min walk
  • Zeil Shopping District - 5 min walk
  • Nizza - 7 min walk
  • Römer - 7 min walk

Getting around

  • Willy Brandt Platz U-Bahn - 3 min walk
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 11 min walk
  • Frankfurt Airport (FRA) - 24 min drive

Restaurants

  • Vevay - 3 min walk
  • Cafe Karin - 4 min walk
  • Taj tandoori - 4 min walk
  • Salzkammer - 4 min walk
  • Walden - 4 min walk

About this property

Steigenberger Frankfurter Hof

Family-friendly Frankfurt hotel in Altstadt Frankfurt, walk to Romerberg
3 restaurants, a full-service spa, and a 24-hour health club are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, 2 coffee shops/cafes, and a snack bar/deli are onsite.
Steigenberger Frankfurter Hof offers 303 accommodations with minibars and safes. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour health club and a sauna.
THE SPA Frankfurter Hof has 7 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Languages spoken

Arabic, English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 25 per day)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 38 per person
  • 3 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Restaurant Français
  • Oscar's
  • Autorenbar

Things to do

  • 24-hour health club
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (13735 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Minibar

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for EUR 90.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 100.00 per night
  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 38 per person (approximately)
  • Nearby parking fee: EUR 25 per day
  • Pet fee: EUR 30 per pet, per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5 stars.

Property is also known as

Frankfurter Hof
Frankfurter Hof Steigenberger
Frankfurter Steigenberger Hof
Steigenberger Frankfurter
Steigenberger Frankfurter Hof
Steigenberger Hof
Steigenberger Hof Hotel
Steigenberger Hof Hotel Frankfurter
Steigenberger Frankfurter Hof Frankfurt
Steigenberger Frankfurter Hof Hotel Frankfurt
Steigenberger Frankfurter Hof Hotel
Steigenberger Frankfurter Hof Hotel
Steigenberger Frankfurter Hof Frankfurt
Steigenberger Frankfurter Hof Hotel Frankfurt

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 641 out of 990 reviews
5 - Excellent 65%
Rating 4 - Good. 230 out of 990 reviews
4 - Good 23%
Rating 3 - Okay. 66 out of 990 reviews
3 - Okay 7%
Rating 2 - Poor. 32 out of 990 reviews
2 - Poor 3%
Rating 1 - Terrible. 21 out of 990 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean, friendly and professional. True 5 star hotel.
Stayed 4 nights in May 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the proximity to attractions and shopping. Need USP ports and shower head too weak.
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and clean, location is great and the service is top class. The room was very spacious and the staff was extra attentive and helpful.
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ammenities and service standards. EVERY staff member we spoke with was kind, helpful and engaging. Thank you all for making the final day of our 3 week European trip so fantastic! Sie waren sehr schoen!!!
Stayed 1 night in Feb 2022