Ratings based on 1,127 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Jason from Seattle

Great location , walk to downtown attractions

Posted May 18, 2017
Convenient location for city site seeing. Very happy about the choice
Comment from Hotel Management
May 22, 2017 by Steigenberger Hotel Metropolitan, Hotel Management
Dear Guest, First of all we would like to thank you for staying with us and second we highly appreciate your exceptional review on Expedia. We hope that you remember us on your next trip to Frankfurt, as you can not only walk to downtown attractions easily. Our prime location gives as well a perfect starting point to walk over to the huge botanic garden in the middle of the city or to the old town of Sachsenhausen. Please let us know, whenever you would like to return. With kind regards, Ruth Schöner – Executive Assistant Manager.
5 out of 5
Recommended
for Couples
by A verified traveler from New Jersey

Great place to stay in Frankurt

Posted May 9, 2017
Convinient location, across train station, 15 min walk to the old hown. Service was great! Definitely will stay again.
Comment from Hotel Management
May 11, 2017 by Steigenberger Hotel Metropolitan, Hotel Management
Dear Boris, Our service team was excited to read that you felt at ease and comfortable while staying with us. We truly appreciate the time you took to write such a great review about our hotel. Besides the old town, do you know already “Sachsenhausen” and the “Museumufer”? We hope to welcoming you back soon. Best regards, Ruth Schöner – Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Posted Apr 30, 2017
Pleasant stay at a quiet, comfortable hotel. This was my second time here after a pleasant stay last autumn.
Comment from Hotel Management
May 8, 2017 by Steigenberger Hotel Metropolitan, Hotel Management
Dear Donald, Thank you very much for your excellent and detailed feedback about your stay at our hotel. We truly appreciate your remarks on the calmness of the hotel and we hope that you will return soon. Best regards, Ruth Schöner - Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but subpar location

Posted Apr 17, 2017
Not in a great area. Hotel great but location is not family friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Stouffville. Canada

excellent hotel services

Posted Apr 9, 2017
Pros: everything
Cons: sauna should separate with gender.
Location: next to Central train station, subway and close to shopping.
Excellent location, next to Central station.Excellent buffet breakfast, Excellent service.
Comment from Hotel Management
May 9, 2017 by Steigenberger Hotel Metropolitan, Hotel Management
Dear BK, thank you very much for taken the time to write down your comments on Expedia. We are delighted that you enjoyed the service by our team very much and we are sorry to hear that we cannot fulfill your wish of saunas separated by gender. We would be pleased to welcoming you again and I remain at your disposal. With kind regards, Ruth Schöner - Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very conveniently located

Posted Apr 8, 2017
Good place for business travel . Train station is very close
Comment from Hotel Management
May 9, 2017 by Steigenberger Hotel Metropolitan, Hotel Management
Dear Guest, thank you very much for your positive feedback about your stay at our hotel. We truly appreciate your excellent remarks on the location and its convenience. We hope to welcoming you back as well as for a private occasion, did you ever take part in the festival of the museums? It takes place in August and is a great event to get to know Frankfurt as holiday destination. Kind regards, Ruth Schöner - Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

convenient nice hotel

Posted Mar 25, 2017
Pros: location, friendly staff
Cons: none
Location: just hop on the subway, you can go wherever you want. Or take a walk along the Main river to the oldtown area, that is where the Romer square is.
The location of the hotel is very convenient, right across the street from the central train station. 14 mins train ride from the airport and when you got out from the platform, turn left and you will see . The staff is super friendly and has no problem of checking me in early. The breakfast buffet is very tasty. Try the smoked catfish, very good.
4 out of 5
by Catherine

Posted Feb 21, 2017 on Hotels
Great location near the central train station. Room was spacious with quality fittings
4 out of 5
by A verified traveler

clean and great location to train station

Posted Feb 14, 2017 on Hotels
Great location to train station and attending fair at Messe.
5 out of 5
by rickster299 from uk

fantastic for trade fair ambiente

Posted Feb 14, 2017 on Hotels
Good clean hotel. Very good breakfast.