Avoid during trade fair ("Messe") times
Posted Feb 15, 2017
I do like TRYP hotels for their style and excellent cost-perfomance. In Frankfurt, however, the experience becomes disappointing during messe times when their room prices multiply by the factor of 5 (!), as during my stay. While prices in Frankfurt shoot up during trade fairs anywhere, it seemed worse at the TRYP because a very basic hotel with small rooms in a run down location feels overpriced even more than paying high prices (or a little more) for a better hotel.
Comment from Hotel Management
Feb 22, 2017 by Hany, Hotel Management
Thank you for staying with us and for your honest and constructive feedback.
I would gently like to inform you that our pricing is geared to our competitors close-by. I may assure you that we are always seeking a fair price performance ratio. In case we did not come up to your expectations in that point of view, so please accept my deep apologize.
However I feel so sorry you couldn´t thoroughly enjoy your stay with us. We will have a profound look into everything you mentioned and especially the points of Product Quality.
We would highly appreciate if you give us the chance to prove you that we very much considered the needs and comfort of our guests and we would love to be your host again.
Executive Assistant Manger