Don't waste your money!
Posted Aug 16, 2016
We checked in last week, air conditioning don't work worth a hoot, it was better to use the window, at least you can get a cooler breeze. We wake up early the next day to find out that we don't have any hot water and wouldnt not have it until 2300 hrs or later, we had to ask for a tea kettle to make enough warm water to wash up. Breakfast is WAY overpriced, you would be better off staying elsewhere. ALSO parking is a real pain here, they gave us a ticket to get in and out during our stay, HOWEVER it did not work and we have to contact a person EVERYTIME we left to let us out
Comment from Hotel Management
Aug 24, 2016 by Welcome Hotel Darmstadt, Hotel Management
Our guests‘ impressions and experiences are important to us so thank you for taking the time to contact us as this gives us the opportunity to put things right next time you come to stay with us.
One thing - during your stay the district heating had a leak and we had no influence of the repairing. It was not in our hand. We are very unhappy with this situation, too.
We hope to see you again soon.
With best regards from Darmstadt,
Online Reputation Manager