Ratings based on 373 Verified Reviews

4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Short stay

Posted Jul 11, 2017
Location: Good location to the mall at the Messa region
Stayed over the weekend of the 16th - 18th June. Rooms were spotless. Overall the hotel was nice, and a reasonable price. The bar drinks were a little pricey but I would expect that at any hotel. Breakfast was excellent with lots of choice. Bed comfortable and had a good nights sleep.
Comment from Hotel Management
Jul 13, 2017 by Bernhard, Hotel Management
Dear Guest, thank you very much for your lovely feedback on Expedia and your stay in our DORMERO Hotel Frankfurt Messe. It is great to read that you enjoyed your time in our hotel. We look forward to welcoming you back again soon and wish you all the best in the meantime. Kind regards Bernhard Wienand Hotel Manager
5 out of 5
by Teresa

Very welcoming staff!

Posted Jul 4, 2017 on Hotels
Great staff! Easy hotel to find as it is located close to the train station!
Comment from Hotel Management
Jul 13, 2017 by Bernhard Wienand, Hotel Management
Dear Guest, thank you very much for your lovely feedback on Hotels.com and your stay in our DORMERO Hotel Frankfurt Messe. It is great to read that you enjoyed your time in our hotel. We look forward to welcoming you back again soon and wish you all the best in the meantime. Kind regards Bernhard Wienand Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from naples florida

Hotel personnel

Posted Jul 4, 2017
This was the best experience out of the 7 hotels I had on my trip. The personnel where great specially Morir. He was great about everything we requested always his answer was no problem. The rooms are modern and with a different concept. The TV and the speakers amazing. They even have free drinks in the mini bar. The only thing is you're a little fat from the old center but 15 euros in a cab will take care of it. Very big shopping mall nearby and their Sunday brunch with unlimited beer and wines for 25 euros. Was great. Very happy to have stayed there. Even the cleaning personnel great.
Comment from Hotel Management
Jul 13, 2017 by bernhard, Hotel Management
Dear Guest, thank you very much for your lovely feedback on Expedia and your stay in our DORMERO Hotel Frankfurt Messe. It is great to read that you enjoyed your time in our hotel. We look forward to welcoming you back again soon and wish you all the best in the meantime. Kind regards Bernhard Wienand Hotel Manager
5 out of 5
by Victor

Posted Jun 9, 2017 on Hotels
Stayed for four nights, very nice hotel, good location.
Comment from Hotel Management
Jun 13, 2017 by Bernhard Wienand, Hotel Management
Dear Guest, thank you very much for your feedback on Hotels.com and your stay in our DORMERO Hotel Frankfurt Messe. It is great to read that you enjoyed your time in our hotel. Wel look forward to welcoming you back again soon and wish you all the best in the meantime. Kind regards Bernhard Wienand Hotel Manager
5 out of 5
by federico

Posted May 2, 2017 on Hotels
Comment from Hotel Management
May 4, 2017 by Bernhard Wienand, Hotel Management
Dear Guest, thank you very much for your feedback on Hotels.com and your stay in our DORMERO Hotel Frankfurt Messe. We look forward to welcoming you back again soon and wish you all the best in the meantime. Kind regards Bernhard Wienand Hotel Manager
4 out of 5
by Vinky Wing Kee

Posted Feb 21, 2017 on Hotels
Comment from Hotel Management
Feb 26, 2017 by General Manager, Hotel Management
Dear Guest, thank you very much for your feedback on Hotels.com and your stay in our DORMERO Hotel Frankfurt Messe. We look forward to welcoming you back again soon and wish you all the best in the meantime. Kind regards Bernhard Wienand Hotel Manager
3 out of 5
by A verified traveler

Basic hotel

Posted Jan 14, 2017
OVERPRICED HOTEL. Paid more than $300.00 per night and wanted $20.00 more for breakfast. Very difficult to control AC and heating system and to noisy!
Comment from Hotel Management
Jan 20, 2017 by Bernhard Wienand, Hotel Management
Dear Guest, thank you very much for your feedback on Expedia and your stay in our DORMERO Hotel Frankfurt Messe. Wel look forward to welcoming you back again soon and wish you all the best in the meantime. Kind regards Bernhard Wienand Hotel Manager
5 out of 5
by Syed

Posted Jan 12, 2017 on Hotels
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Dear Guest, thank you very much for your lovely feedback on Hotels.com and your stay in our DORMERO Hotel Frankfurt Messe. It is great to read that you enjoyed your time in our hotel. Wel look forward to welcoming you back again soon and wish you all the best in the meantime. Kind regards Bernhard Wienand Hotel Manager
5 out of 5
by Thomas

Posted Jan 8, 2017 on Hotels
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Dear Guest, thank you very much for your lovely feedback on Hotels.com and your stay in our DORMERO Hotel Frankfurt Messe. It is great to read that you enjoyed your time in our hotel. Wel look forward to welcoming you back again soon and wish you all the best in the meantime. Kind regards Bernhard Wienand Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 20, 2016
Friendly staff ... modern design .... very good food in restaurant, cool TV wall design
Comment from Hotel Management
Dec 31, 2016 by Bernhard Wienand, Hotel Management
Dear Guest, thank you very much for your lovely feedback on Expedia and your stay in our DORMERO Hotel Frankfurt Messe. It is great to read that you enjoyed your time in our hotel. Wel look forward to welcoming you back again soon and wish you all the best in the meantime. Kind regards Bernhard Wienand Hotel Manager