Ratings based on 219 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from oman

The best hotel staff ever!

Posted Sep 24, 2017
The hotel is just perfect, and the staff are unbelievably amazing! Ivan at the reception was just amazing! He helped solve an issue we had. The rooms are perfect and spacious. The hote was opposite the IAA. What more do you want?!
5 out of 5
Recommended
for Everyone
by A verified traveler from Londo

Lovely stay

Posted Aug 30, 2017
Lovely stay at Movenpick. Rooms were clean and good sized, staff were excellent - always did the best they could to accomadate us. And location was great, steps away from Skyline Mall and walkable distance to the river
Comment from Hotel Management
Sep 5, 2017 by IA, Hotel Management
Dear M.A, we would like to thank you for your stay and for sharing your impression of us on Expedia. Your compliments on our hotel make us very happy and will be shared with the team, since they are a great motivation to all of us. All the best, the Mövenpick Hotel Frankfurt City Team.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Posted Aug 1, 2017
I would highly recommend this hotel. The staff were very pleasant and helpful.
Comment from Hotel Management
Aug 4, 2017 by Mövenpick Hotel Frankfurt City Team, Hotel Management
Dear Warren, thank you for choosing the Mövenpick Hotel for your stay in Frankfurt. Your feedback is highly appreciated. We love to hear that we came up to your expectations and you enjoyed your time here. Come back to visit us again soon. Certainly, we would love to welcome you as our guest again. Kind regards, The Mövenpick Hotel Frankfurt City Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Excellent hotel in business district

Posted Jul 24, 2017
This is an excellent hotel in a modern part of town. It is close to a big shopping mall. Unfortunately, there is not much nightlife nor restaurants really close; you have to walk some.
Comment from Hotel Management
Jul 27, 2017 by Isabel, Hotel Management
Dear guest, thank you for visiting our hotel in Frankfurt and for sharing your experience with us. It is great to hear that you enjoyed your stay and felt comfortable. We are glad to read that you also liked our hotel´s location. It would be a pleasure to us to recommend restaurants and bars in the nearer surrounding during your next stay. We hope you had a safe trip home and wish you all the best. Kind regards, the Mövenpick Hotel Frankfurt City Team
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Good hotel near to Messe.

Posted Jul 19, 2017
Pros: The location, the quality of the room and the pleasant staff.
Cons: More coffee in the room!
Location: Easy walk to Messe. Skyine Plaza (shopping mall) opposite. Short walk to tram and U bahn stops.
A room you would expect in this class of hotel; nothing special and nothing to criticise. Coffee supplies in room very limited in number (2 cups) and not replaced on one day. Ordered a room service burger for about twenty euros. This was over cooked being crisp on the outside and dry in the middle. Overpriced and of poor quality. McD in the shopping centre over the road would have sold me a better product at a more competitive price.
Comment from Hotel Management
Jul 21, 2017 by Mövenpick Hotel Frankfurt City Team, Hotel Management
Dear Robert, thank you for choosing our Mövenpick for your stay in Frankfurt and taking the time to evaluate us. It is good to read that you were satisfied with your stay and our hotel’s location, the room quality and our staff. We regret you were not happy with the amount of coffee in your room. Our staff would have been happy to provide you with more if you wished for it. Your feedback regarding your room service experience will be discussed with our chefs. We always work on further improving ourselves and offer a product our guests enjoy. So we will take your comment as an opportunity for us to do so. The team would love to have you back again soon. Kind regards, the Mövenpick Hotel Frankfurt City Team
4 out of 5
by Christian

Perfect hotel for conventions

Posted Jun 20, 2017 on Hotels
Movenpick was the perfect hotel for our trip. Not only was it near Congress Messe where we had our convention but it was right beside a mall and very near the subway station. The hotel was very clean and the staff very courteous. They were also nice enough to lend us and iron and ironing board when we requested for it. Probably the only thing that annoyed us was that there were days when instead of putting bath towels in the bathroom, they would leave hand towels instead. It would also be nice if the menu for the breakfast menu would change daily or every other day.
Comment from Hotel Management
Jun 23, 2017 by Moevenpick, Hotel Management
Dear Christian, thank you for choosing our hotel for your stay in Frankfurt and for sharing your valued feedback with us. Reading that you consider our hotel perfect for your trip makes us very proud. We are glad you enjoyed its convenient location and cleanliness. Our staff feels honored to hear your praise. If desired, towels are changed automatically on a daily basis. We regret room service equipped your bathroom with the wrong towels. Surely, we would have corrected that mistake if we knew. Your feedback regarding the breakfast menu is an interesting idea, which we will discuss with our F&B team. Hopefully we will be able to fully convince you of our breakfast menu next time you visit. The entire team would love to have you back again soon and is looking forward to seeing you again. Until then we wish you all the best. Your Mövenpick Hotel Frankfurt City Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Close Hotel near Festhalle

Posted Jun 4, 2017
Booked this hotel for a night to attend the Bruno Mars concert. Walking distance to Festhalle and shopping complex with stores and restaurants. Perfect if you are attending an event at Festhalle. Good free Wifi, bar and on-site restaurant with an outside enclosed seated lounge area. Also a fridge and mini-bar in room. Would definitely recommend
Comment from Hotel Management
Jun 14, 2017 by Mövenpick Hotel Frankfurt City Team, Hotel Management
Dear Juanese, thank you for choosing our hotel for your stay in Frankfurt and for commenting on your experience with us. We are glad you enjoyed the short walking distance to Festhalle and the mall. It is good to read that you were satisfied with our Wi-Fi, restaurant and your room’s amenities. Your recommendation is a great compliment to us! Hopefully, we will see you back again soon. Kind regards, the Mövenpick Hotel Frankfurt City Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeen

Great place to stay

Posted May 29, 2017
Pros: Clean and very quiet
Location: Close to the main train station and restaurants
The hotel is close to the main train station and a 10-15 minute walk gets you just about anywhere in the central area. A five minute walk gets you to a slew of restaurants.
Comment from Hotel Management
Jun 14, 2017 by Mövenpick Hotel Frankfurt City Team, Hotel Management
Hello Donald, it was a pleasure having you as our guest and reading your comment on us on Expedia. Thank you! It is great to read that you got to enjoy our hotel’s location, close to the main train station and city centre. For your next visit we would like to recommend our in-house restaurant, offering international, Swiss and local dishes. Like this, you do not have to leave our property to grab breakfast, lunch or dinner and have an even more comfortable stay. We would love to see you back again soon. Best regards, the Mövenpick Hotel Frankfurt City Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the Messe

Posted May 18, 2017
Decent hotel. Clean rooms. Decent size rooms for Europe as well. Very close to the Messe (hall 3). Fast free internet. We're showing CL football in the bar/restaurant. Fast free internet - 4/5 MB.
Comment from Hotel Management
May 19, 2017 by Mövenpick Hotel Frankfurt City Team, Hotel Management
Dear guest, thank you for visiting us and taking the time to evaluate your stay. It is great to hear that we met your expectations and that you were happy with our hotel´s location, rooms and internet connection. At our bar we show all major sport events on big screen, so our guests don´t miss out on anything. We would love to see you back again soon and wish you all the best. Kind regards, your Mövenpick Hotel Frankfurt City Team
5 out of 5
by Dave

Posted May 4, 2017 on Hotels
clean,comfortable, reasonably good location to a few restaurants, staff friendly and professional
Comment from Hotel Management
May 8, 2017 by Moevenpick, Hotel Management
Hello Dave, first of all, we would like to thank you for your visit at our hotel and for taking the time to comment on your stay. It is great to hear, that you were satisfied with all aspects of your stay. Especially, your kind words about our staff make us very happy. Everyone at our property works hard, to meet our guest´s expectations or even exceed them. Hence, your comment is a great motivation to all of us. We hope you will find your way to Frankfurt and to our Mövenpick again soon. Until then, we wish you all the best! Your Mövenpick Hotel Frankfurt City Team