Ratings based on 95 Verified Reviews

3.1 out of 5
62% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Queens, New York

Super 8 Franklin

Posted Jan 12, 2017
The Staff is very accommodating and friendly. This our 2nd stay in this motel and we're very happy with the service.
Comment from Hotel Management
Feb 3, 2017 by Devang, Hotel Management
Thanks....Its our Pleasure to serve nice service... Every Single Customer is Important for us... I really Appreciated to stayed with us.... Thank You So much for your Nice Review.... Thanks
4 out of 5
Recommended
for Everyone
by A verified traveler from ruther glen, va

Posted Dec 6, 2016
I was very pleased with room clean and neat hotel staff friendly and great breakfast
Comment from Hotel Management
Dec 31, 2016 by Devang, Hotel Management
Its My Pleasure to give u nice service...thank you So much for taking time and write review... Thanks Welcome back.... Happy New Year...2017
4 out of 5
Recommended
for Everyone
by A verified traveler from 23851

Just what i needed.

Posted Dec 5, 2016
Pros: Staff, updated room decor.
Cons: cleaner shower curtains
Location: Franklin is pretty small, nothing to do but eat. malls, theaters, attractions are at least 40 min away.
A friend and I needed a place to get dressed and crash after a local party. room was better than i expected for a Franklin Hotel. i just wish the shower curtain was cleaner, other than that.....i would stay again.
Comment from Hotel Management
Dec 31, 2016 by Devang, Hotel Management
Its My Pleasure to give u nice service...thank you So much for taking time and write review... Next time we take care and check your room shower curtain... Thanks Welcome back.... Happy New Year...2017
1 out of 5
by A verified traveler

Posted Dec 2, 2016 on Hotels
Out of 49 channels only 10 worked.
Comment from Hotel Management
Dec 31, 2016 by General Manager, Hotel Management
Thanks.... Wel come back...Happy New Year 2017
3 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Short trip
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Thanks....Welcome back..
4 out of 5
by A verified traveler

convenient and clean hotel

Posted Nov 11, 2016 on Hotels
My stay was effortless, and staff was warm and professional. The room was comfortable and clean.
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Thanks..Sir.. I really Appreciated for your nice Compliments... Welcome Back....
3 out of 5
Recommended
for Everyone
by A verified traveler from Queens, New York

Posted Aug 18, 2016
It's A Good Hotel all in all. If your looking for a place to stay the staff are great.
Comment from Hotel Management
Nov 27, 2016 by franklinsuper8@yahoo.com, Hotel Management
Thanks... Welcome back...
2 out of 5
by A verified traveler from georgia

Posted Aug 18, 2016 on Orbitz
the county health inspector needs to pay a visit to this hotel. bed bugs were not worth the nightly rate
Comment from Hotel Management
Dec 31, 2016 by Devang, Hotel Management
Thanks... Happy New Year 2017..Welcome back...
5 out of 5
by A verified traveler

Will return again and again

Posted May 16, 2016 on Hotels
Easy check in/out. Friendly staff. Clean rooms. Hot shower. Waffle bar. Very customer-oriented.
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Thank you so much sir.. I really Appreciated for your lovely Compliments about my Hotel and staff.. Welcome back... Its my Pleasure to give you nice service... Thanks...
2 out of 5
by Chung

Posted May 11, 2016 on Hotels
We ask for none smoke room but the room smell very bad.
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Hello Sir... Thanks for your comments.. I am really Sorry for your Inconvenience.... I try my best to next time i give u better services... Thanks