Ratings based on 49 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from UK
Nice but inconsistentPosted Oct 21, 2017
Very pretty but a bit out of town so difficult if you have no car & the restaurant at Rickerty Bridge does not open for dinner. Also a bit inconsistent: most mornings we had just croissants served to us then one morning we had croissants & one muffin (between the two of us & then the last morning we had 2 croissants & 2 muffins, there should have been slippers & an iron & ironing board in the room which there wasn't, they left you chocolates on turn down but only on some days. The staff were very helpful & the rooms are a reasonable size. Do have lunch at Paulina's if you get chance though.
Comment from Hotel Management
Nov 9, 2017 by Tanya Kotze - Manager, Hotel Management
Good Morning Angela and thank you for your review. I have double checked that all rooms now have slippers and ironing boards as well as irons in the rooms. As we have a laundry service that offers ironing as well, it is not a required 4 star add on, but I agree with you that it is much more convenient for our guest to have them. Once again, thank you for all the valid points made - we will take them all to heart and implement where necessary
by A verified traveler
Beautiful intimate property in the vineyardPosted Nov 29, 2016 on Hotels
We had a great time at Basse Provence. Some issues at cjheck-in were quickly sorted out and the Manager and her team were very friendly and accommodating. The rooms are nice and breakfast is really tasty. It is next door to fantastic wineries. Would go back there with pleasure.
by Tony from Heathcote
Hard to beat!Posted Jul 3, 2016 on Hotels
Wonderful stay in a wonderful place. Will be back again.
by Josh from New York
Basse good.. but not greatPosted Jan 14, 2016 on Hotels
Basse is a very cute B&B, with 4 rooms on the top floor. Rooms are big enough and the beds are comfy. Staff is very nice and helpful. However, there were a lot of little things that could have made our stay better 1) We were looking forward to taking a dip in the pool, but the water was cloudy like it wasn't clean 2) The AC was stuck on a setting making it freezing in the room 3) After 5 PM there is no staff available to help 4)In there morning the hotel runs out of water 5)Breakfast was good but they ran out of several ingredients listed in the menu. Basically they could have been more professional in their upkeep of the hotel and service.
for Everyoneby A verified traveler from los angeles
Wineland visitPosted Aug 13, 2015
We arrived very late unfortunately but Kasi had arranged everything. The room was huge and the Kasi's assistant stayed late with a great attitude to match and made sure everything was fine for us and gave us a welcome taste of port or sherry and allowed us to use the shower of the other bathroom. It was a great slbeit short stay. Highly recommended.
highly recommend this hotelPosted Jul 17, 2015 on Hotels
Absolutely beautiful hotel in Franschoek - flawless service and great breakfast!
by Helen from UK
A wonderful stayPosted May 8, 2015 on Hotels
Husband and I booked very last minute and were treated superbly both by the lovely staff and by the owner. the room we stayed in was beautifully appointed and extremely comfortable - great bathroom. The breakfast was wonderful and the setting just outside Franschoek is beautiful. A great stay and would recommend highly.
by Priten from Kenya
Stunning farm and guesthousePosted Feb 26, 2015 on Hotels
Great service, good breakfast, clean and spacious rooms, stunning garden and farm, not too far from many of the vineyards and 5 mins drive into Franschhoek Town. I will definately return.
by A verified traveler
Lovely room, nicer that the twin at Rickety BridgePosted Feb 5, 2015 on Hotels
Lovely building, need more shade around pool, as roof is thatched with no lining can hear more noise, usually (eg barking) at a distance. Did not worry us
by D from The Hague
Great Guesthouse on a Great locationPosted Oct 31, 2014 on Hotels
Was e great Guesthouse with luxury rooms, great staff and great location. We would like to go back to this Guesthouse!