Ratings based on 135 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Overnight stay at Franz Joseph

Posted Sep 16, 2017
We broke our trip to Wanaka at Franz Joseph. We were welcomed to the apartment, which was very comfortable for our party of three adults.
4 out of 5
Recommended
for Families
by A verified traveler from Marlborough

Comfortable and pleasant villa

Posted Jul 20, 2017
Pros: Location and layout
Cons: While not unfriendly, the hosts also didn't exactly exude hospitality, but we probably didn't invite it either.
We enjoyed a single night stay in one of the villas on a road trip along the west coast. It was pleasingly clean, fresh, and well maintained, and ideally suited for our family of five, in terms of layout and number of beds.
Comment from Hotel Management
Jul 29, 2017 by Kevin. Manager, Hotel Management
Hi Andrew, Thanks for your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rotorua

Lovely Hotel

Posted Jul 16, 2017
Pros: Undercover carport for car to door
Great stay, large room and clean and comfortable. Friendly and helpful staff and close to town.
Comment from Hotel Management
Jul 22, 2017 by Kevin, Hotel Management
Hi Faye, thanks for these great comments. Im glad you seemed to enjoy your stay with us.
5 out of 5
by Richard

Posted May 23, 2017 on Hotels
Very nice facility. Nice staff. Good value.
Comment from Hotel Management
Jun 3, 2017
Hi Richard, Thanks for taking the time to post your comment, and Im glad that you seemed to enjoy your stay with us. Kevin
5 out of 5
by Rudi

Comfortable and Quiet

Posted May 10, 2017 on Hotels
Comfortable and quiet. Five minutes frive from the village.
Comment from Hotel Management
May 12, 2017
Hi Rudi, Thanks for taking the time to post your comments on here, Im glad you found the villa to your liking.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, Pa, USA

Nice Hotel

Posted May 4, 2017
Pros: Nice privately owed hotel. We were a family of five, all adults, we stayed in one suite with two bedrooms, plenty of room for all of us. Clean rooms,
Cons: Maybe add another bathroom to the large suites....
Location: Location was near the glaciers (on the main highway), the purpose of our trip. Loved the view of the mountains.
We enjoyed the hotel, the view of the mountains from our room was beautiful. The hotel is surrounded by a farm, you see sheep and lamas grazing on the grass.
Comment from Hotel Management
May 7, 2017 by Kevin. Manager, Hotel Management
Hi Lucy, thanks for taking the time to put your feedback on here. Im glad to here that you seemed to enjoy your stay with us.
5 out of 5
by lyn

Beautiful accomidation a must stay

Posted May 2, 2017 on Hotels
Beautiful place to stay. Convenient and has everything you need. Beautifully appointed i would definitely stay again. In fact if it were for sale id buy it!
Comment from Hotel Management
May 5, 2017
Thanks Lyn for this great feedback. Unfortunately we are not for sale, but you are most welcome back anytime. Kevin Manager
5 out of 5
by A verified traveler

Great place

Posted Apr 30, 2017 on Hotels
We arrived after normal hours and found out our reservation was never sent to the owners, but they took care of us right away. They didn't have the size of room we booked, so they us have upgraded room at no extra charge. They were wonderful.
Comment from Hotel Management
May 2, 2017
Thanks for these good comments, I hope your bookings on the rest of your trip went a bit smoother. Kevin
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Nice quiet location.

Posted Apr 29, 2017 on Wotif
Pros: Location.
Our experience was good. Specially host Kevin was too good. My wife got upset for some minor thing and got mad at him. But he was very cool and very co operative. Really nice. He just solved our problem in very cool and nice way. Location is perfect and rooms were a lot clean too.
Comment from Hotel Management
May 2, 2017 by Kevin. Manager, Hotel Management
Hello Ganesh, you know the saying, happy wife happy life. I was only doing my job and trying to sort your wife's problem is just part of it. Thanks for your comments Kevin
5 out of 5
Recommended
for Everyone
by A verified traveler from victoria, australia

Beautiful cabins on the edge of town

Posted Apr 19, 2017
We really enjoyed our stay here. Staff were really helpful with directions, restaurants, even checked the road conditions when we were leaving. Kids loved the sheep and alpacas. Lovely and quiet but only short drive from town.
Comment from Hotel Management
Apr 22, 2017 by Kevin. Manager, Hotel Management
Hi Rebecca, Im glad you seemed to enjoy your stay with us, if your ever back in Franz please look us up. Kevin