We choose to stay here for the description and amenities and it was not as presented to us on expedia or other websites promoting this property.
It was meant to be luxurious and have bathrobes. There wer no bathrobes and when I asked why they said it was because they wer no longer 5 star yet their welcome folder, guest directory and all websites said bathrobes were provided. They gave us 2 bath towels and 2 tiny hand towels for 5 nights, when we asked for a change they reluctantly gave us a fresh set and said apartment not serviced. When I asked about bathrobes again they said not supplied and not serviced apartments and we were expected to wash the towels if we needed fresh ones and not get a change. We have never ever heard of washing an accommodations towels ourselves. We were given a printed house rules etc. when we booked in and it said toiletries which were just 3 of the tiniest we have ever seen of shampoo, conditioner and body wash for one person was a welcome pack and if we needed more we could buy them from reception !! This is a 4.5 star Best Western Accommodation, we booked and paid for 2 people not one and toiletries should be for 2.
The bed was so uncomfortable and the luxurious pillows were so fat that they barely fitted in the pillow case, so bad for your neck.
The whole place was very dusty and the dirty outside deck was very unappealing and table looked like it hadn't been cleaned for weeks.
The pool was ice cold and the sauna broken for 4 days of our 5.