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Reviews of Quarterdecks Retreat

Quarterdecks Retreat
80 Moolyyir Street, Urangan, QLD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 184 out of 304 reviews" "
Rating 8 - Good. 98 out of 304 reviews" "
Rating 6 - Okay. 17 out of 304 reviews" "
Rating 4 - Poor. 4 out of 304 reviews" "
Rating 2 - Terrible. 1 out of 304 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious villa.
Roomy, clean and comfortable perhaps a few more small microwave dishes would be useful.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Traveled with pets
Liked: Cleanliness, staff & service, amenities
Nice villa
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the space, perfect for families. The kids loved the spa and pool. Walking distance to the beach, 5 min drive to supermarket and food/cafes.
Stayed 5 nights in Mar 2021

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Scott, Brisbane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable villa. Friendly staff. Close to Woolies and Boat Harbour. Highly recommended.
Stayed 1 night in Jun 2020

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in May 2020

10/10 Excellent

Bonnie

Liked: Cleanliness, room comfort
This was a perfect stay with everything we needed...spacious, well-equipped, good WiFi, extremely helpful & friendly staff. A couple of blocks from the sea but in a quiet neighborhood...highly recommend!
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large villa...pleasantly surprised...loved the pool and spa
Stayed 2 nights in Feb 2020

8/10 Good

Kay

Liked: Cleanliness, staff & service, room comfort
Good apartment on the outskirts town.
Apartment is not centrally located so most restaurants require either a short drive or a taxi as there is not much available in the local vicinity. The accommodation itself is a great size & in good condition internally, the garden area however is not well maintained & isn't welcoming to sit in. It is housed within a gated community which gives a nice secure feeling . Despite my booking clearly stating that breakfast was included it wasn't. Reception informed me that there was no restaurant on site & therefore no food could be offered. They also stated that i wasn't the first person to have this problem but because Best Western were a big company they weren't interested.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, well equipped, amazing pool area. Friendly check in / out staff
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, clean and spacious and excellent site amenities. Property was cooled prior to our arrival. Close to local eateries.
Stayed 3 nights in Jan 2020

8/10 Good

Gillian

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room for everyone
Plenty of room for 4 of us. Really comfortable stay. No breakfast available.
Stayed 1 night in Jan 2020

10/10 Excellent

Vic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent nice and clean everything you need is there
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this unit very clean well layed out great pool, good customer service
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was beautiful and quiet . Well worth the money for it
Stayed 1 night in Jan 2020

2/10 Terrible

Marianne

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again !
Never again! Never had to clean mould from a bed head before and I paid for the privilege!
Stayed 2 nights in Sep 2019

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great stay. Very comfortable. Awesome pool/spa/bbq area. Good location.
Stayed 2 nights in Nov 2019

8/10 Good

John

Traveled with family
Liked: Room comfort
We stayed in a two bed two bathroom apartment which was ok with all the facilities you would expect if a little dated. The pool area is very nice and the resort is safe and quiet, close to shops and really good restaurants. A car is needed to get around, both to restaurants and beaches. The WiFi wasn't the best, overall though, a pleasant stay.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2019

6/10 Okay

GreenTike, Auckland

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We choose to stay here for the description and amenities and it was not as presented to us on expedia or other websites promoting this property. It was meant to be luxurious and have bathrobes. There wer no bathrobes and when I asked why they said it was because they wer no longer 5 star yet their welcome folder, guest directory and all websites said bathrobes were provided. They gave us 2 bath towels and 2 tiny hand towels for 5 nights, when we asked for a change they reluctantly gave us a fresh set and said apartment not serviced. When I asked about bathrobes again they said not supplied and not serviced apartments and we were expected to wash the towels if we needed fresh ones and not get a change. We have never ever heard of washing an accommodations towels ourselves. We were given a printed house rules etc. when we booked in and it said toiletries which were just 3 of the tiniest we have ever seen of shampoo, conditioner and body wash for one person was a welcome pack and if we needed more we could buy them from reception !! This is a 4.5 star Best Western Accommodation, we booked and paid for 2 people not one and toiletries should be for 2. The bed was so uncomfortable and the luxurious pillows were so fat that they barely fitted in the pillow case, so bad for your neck. The whole place was very dusty and the dirty outside deck was very unappealing and table looked like it hadn't been cleaned for weeks. The pool was ice cold and the sauna broken for 4 days of our 5.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, nice modern rooms with attached garage, everything we needed, fully equipped kitchen, nice bathroom and bedroom, living area was spacious as well
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self contained villa was in a secured area. Garage for car. Warm welcome on arrival. Beautiful spacious room. Sat on deck watching the stars. Brilliant!
Stayed 1 night in Aug 2019

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Im coming back !
Loved it - amazing place. I would move in here if I could. I have already booked my next business trip
Stayed 1 night in Aug 2019

10/10 Excellent

Ron, Buderim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartments were very clean and spacious. Gayle at reception was lovely. We loved having a garage and that it was a gated community.
Stayed 1 night in Aug 2019

8/10 Good

Kay

Traveled with partner
Property location and staff are lovely, grounds neat and tidy. Our apartment was quite average, down lights in lounge constantly flicker, cupboard and swing doors very grubby. Pillows too soft. But we'd stay again, our accommodation was just bit run down we think.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third visit, we love being able to have our small dog come inside the unit. Will stay again.
Stayed 2 nights in Jul 2019

10/10 Excellent

Nikole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

MGT, London Canada

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious 2bedroom,2bath apartment with fully equipped kitchen ,perfect for couples or family to cook own meals. Clean, comfortable beds, recently renovated with own garage for easy access into apartment. Wonderful staff very accommodating. Booked our own tour to Fraser Island and had convenient pick up at hotel. Highly recommend.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the fact that it was a spacious one bedroom apartment with a full sized kitchen plus a laundry. There was plenty of room in the living area. Thought the outside area and patio was a bit unkempt. There was also a lock up garage for the car which was a good addition. The facilities, like the pool and BBQ were clean but we didn't have time to use them. There is a Woolworths supermarket about a 5 minute drive which is very handy and The Boat Club and The Esplanade is also about 5 minutes away. Very handy to Boat Harbour Drive. Overall we thought this property was excellent value for money and we would use them again.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really friendly and helpful. Nice quiet location. Great villa. Lovely pool
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly/welcoming staff, great location and amenities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property awesome staff , only things is mattresses and pillows could do with a upgrade
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had plenty of room , air conditioner not working upstairs
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice cold a/c, very spacious, would come back again.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness
Lovely sized appartments great location. Had the best stay
Stayed 1 night in Dec 2018

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very quiet & large apartment. Walk to the beach
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property Management was helpful. Amenities are modern and clean. Great space and location.
Stayed 2 nights in Nov 2018

10/10 Excellent

Naso, Brisbane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Close to convenience store and beautiful walks on the bayside. Close enough to catch the barge to Fraser Island.
Stayed 3 nights in Nov 2018

8/10 Good

Debbie

The staff were very friendly and helpful with directions and clarifying information. Our place was well equipped and spacious. I would definitely stay here again.
Stayed 1 night in Nov 2018

10/10 Excellent

Kerrie, Sydney NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second time staying at best western Plus Quarterdecks Retreat Urangan. Does not disappoint. The property is exactly as you see it on the web site. Quiet location, within walking distance to the Wharf. We will definitely be staying there next time we visit Hervey bay.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

10/10 Excellent

Kim, Northallerton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
A wonderful house all to ourselves , clean and welcoming with a garage too . Well equipped kitchen and a little garden - great place to stay
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Oct 2018