MORE 4 STAR THAN 5
Posted Apr 15, 2016 on Hotels
We thought we would splash out and paid more than we normal would pay for 3 night of 5 star luxury after reading other reviews, but this was not the case so very disappointing, the place we stayed at 3 nights prior was a 4 star but after staying here that should have the 5 star rating, they seem to have a pest problem (which I know Queensland thing) but looking at stickers in kitchen they had one but wasn't maintaining it regularly, the outdoor patio area wasn;t used thru not being appealing plus bugs, didn't expect shower door area to leak, very cracked vanity, rusty bathroom bin, each day we were there the pool area was just hosed and the area wet, hose put in spa and swimming pool to top up but bottom of pool looked the same each day but needed to be vaccum/cleaned. We thought we were getting a 2 bed 2 bathroom but had a 1 bath, very difficult with 3 adults. When I mention this was told they would look into it and get back to me, never did make contact with me. Disappointing expected more from a 5 star property, but only used to get ready in the morning and return for sleeping. I very rarely give a bad review as travel a lot in the last 12 months have stayed at 18 different places.