Dear Mikhael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kat

Dear David,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and thanks for noting to us regarding the areas of improvement and hope to see you again very soon.Sincerely,Kat

Dear Tammy,Thank you for taking the time to provide me with your feedback. I was very sorry to hear that your stay was negatively impacted by strong smell from the carpet and dated furniture. Please accept my sincere apology for any disappointment this may have caused andI hope that you consider staying with us once again when you next visit the.Regards,Reception Team

Dear Sarah,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kat

Dear Sarah,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kat

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and found your accommodation clean with a comfy bed despite the dated outlook. We understand the need for WIFI amenity to be added to list of our services and we are working on this area to be able to provide. We hope to see you again very soon.Sincerely,Kat

Dear Marcel,Thank you for the review of our hotel! We are taking your feedback on board. Sincerely,Kat

Dear Sarah,Thank you for your recent stay with us at BreakFree Great Sandy Straits Hervey Bay and for taking the time to provide your feedback. We are glad that you enjoyed the location and clean room. We strive to ensure that we provide a comfortable experience for all our guests. Warm regards, BreakFree Great Sandy Straits Hervey Bay

Dear Joanna, Thank you for taking the time to write a review of BreakFree Great Sandy Straits Hervey Bay. We are delighted to hear that you enjoyed your stay with us and appreciated double balcony and the view. We understand that bathroom was a little dated. Our team will take this into consideration as we continue our efforts to improve our guest experience. Thank you again for sharing your feedback with us, and we hope you will return soon! Sincerely, BreakFree Great Sandy Straits Hervey Bay Management

Dear Leanne, Thank you for sharing your recent stay with us at BreakFree Great Sandy Straits Hervey Bay. We are glad to hear you enjoyed the comfy beds, cross breezes and views to the marina. We understand that there is no local shop nearby and that dining options can be limited, which we apologize for. We strive to provide comfortable and enjoyable facilities for our guests and we regret if this was not your experience. We appreciate your feedback as it helps us to continuously improve our services. Thank you again for taking the time to share your review with us.Sincerely, BreakFree Great Sandy Straits Hervey Bay Management

Dear Anna,Thank you for your kind words about the accommodation and the location of BreakFree Great Sandy Straits Hervey Bay. It is our pleasure to know that you enjoyed our location and our close proximity to local attractions, restaurants and cafes. At BreakFree Great Sandy Straits Hervey Bay, we strive to keep up with upgrades and continuously work on updating and maintain our facilities to the highest standard of comfort for all our guests. We have noted your concern with the room, please rest assured that we are taking the appropriate measures to address the problem. We look forward to welcoming you back soon! Warm regards, BreakFree Great Sandy Straits Hervey Bay

Dear Tegan, Thank you for taking the time to tell us about your experience at the BreakFree Great Sandy Straits Hervey Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the following problems: stairwell carpet, old brochures, a stain on blanket and prevent future occurrence.One of our tennis courts is permanently closed due to tree root damage, however one tennis court is open. Boardwalk by the marina - is not resort's property. Tennis and table tennis equipment can be booked and borrowed from reception. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Thank you for the rating.

Dear Brett,Thank you for the great review of our resort, sounds like we ticked all the boxes for you.

Dear Amanda,Thank you for the great feedback and glad we were able to fix the problem for you/ We are glad that you enjoyed your stay and hope to see you again very soon.

Thanks for lovely feedback Jane. We are glad that you enjoyed your stay and hope to see you again very soon.

Thank you for your review, Angela. I will investigate the issues you have mentioned with our housekeeping and maintenance, thank you for bringing it to my attention.

Dear Patricia,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Reception Team

Thanks for the rating Lauren

Dear Erica,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Reception Team

Dear Carol,Thank you for the great review of our hotel! We are glad that you enjoyed your stay, apologies for the missing amenity. We hope to see you again very soon.Sincerely,Reception Team

Dear Kayla,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short - broken blinds,stains. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Reception team

Dear Mara,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kat

Dear Marcus,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kat

Dear Michelle, Thank you for the great review of our hotel and for your feedback. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Reception Team

Thanks for your great rating of our resort. We hope to see you back. Sincerely Reception Team.

Hi Kerry Thank you for the highly rating us.We hope to see you back soon!Regards.Kat

Thanks for your great rating of our resort. We hope to see you back. Sincerely Reception Team.

Hi Ian, Thank you for your review.It's always great to receive some honest feedback and some positive feedback about our property too. I'm glad you enjoyed the proximity to the shops, and to marina.Thank you for taking the time to tell us about your experience at the BreakFree Great Sandy Straits Hervey Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Regards,Kat

Hi Gavin,Thank you for your excellent review. We are glad you've enjoyed our fantastic views and comfortable unit.We hope to see you again. Sincerely,Kat

Dear Ash,We thank you for your honest feedback regarding our property. Sometimes our prices are driven by availability and weekend prices are usually higher than weekday. Look out for specials and promotions. We hope to see you again soon. Sincerely,Kat

Dear Gavin, We very much appreciate your comments regarding your stay at Breakfree Great Sandy Straits.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kat

Hi Debbie, We appreciate your rating and We thank you for your business. We are hoping to see you again soonSincerely,Kat

Dear Brooke,I hear you've had some disappointing aspects in your stay and for that i sincerely apologise on behalf of our brand.At Breakfree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Kat

Dear Peta,Thank you for the wonderful review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Thank you again for leaving us this fantastic review. We hear how much you love it here. Let us know when you are ready to book again. Sincerely,Kat

Hi Ann,Thank you for your feedback, rating us and describing our location as nice. Regards,Kat

Dear Shane,Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.Regards,Reception

Dear Alan,Thank you for your review. We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.Regards,Reception