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Reviews of Discovery Parks - Fraser Street, Hervey Bay

3.5 out of 5
Discovery Parks - Fraser Street, Hervey Bay
20 Fraser Street, Torquay, QLD

Reviews

9.4

Exceptional

Rating 10 - Excellent. 232 out of 335 reviews" "
Rating 8 - Good. 87 out of 335 reviews" "
Rating 6 - Okay. 12 out of 335 reviews" "
Rating 4 - Poor. 0 out of 335 reviews" "
Rating 2 - Terrible. 4 out of 335 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from DHP Fraser Street Team on Jan 26, 2024
G’day Katie, thanks for taking the time to leave your review and staying with us at Discovery Parks - Fraser Street, Hervey Bay. We're happy to read you loved your time with us! We look forward to having you stay with us again. Kind Regards, the Discovery Parks - Fraser Street, Hervey Bay team.

10/10 Excellent

Stacey

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from DHP Fraser Street Team on Jan 26, 2024
G’day Stacey, thanks for taking the time to leave us your kind words. We’re so happy to read you loved your stay with us at Discovery Parks - Fraser Street, Hervey Bay. We can’t wait to see you next time! Kind Regards, the Discovery Parks - Fraser Street, Hervey Bay team.

10/10 Excellent

Brittney

We booked last minuet as
Stayed 1 night in Jan 2024
Response from DHP Fraser Street Team on Jan 26, 2024
G’day Brittney, thanks for taking the time to provide your kind words! We’re delighted to read you had a great stay with us at Discovery Parks - Fraser Street, Hervey Bay and that our friendly staff made for an even better time. We can’t wait to welcome you back with a smile again! Kind Regards, the Discovery Parks - Fraser Street, Hervey Bay team.

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from DHP Fraser Street Team on Jan 26, 2024
G’day Yvonne, thanks for staying with us at Discovery Parks - Fraser Street, Hervey Bay. We’re over the moon to know you had an awesome stay with us! We look forward to seeing you next time to enjoy it all over again. Thanks for taking the time to provide your review. Kind Regards, the Discovery Parks - Fraser Street, Hervey Bay team.

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient, quiet
Stayed 2 nights in Nov 2023
Response from Amanda on Dec 5, 2023
Hi Toni, Thank you for taking the time to provide a review - We are thrilled to hear you enjoyed your stay Discovery Parks - Fraser Street.We look forward to seeing you again soon!Kind Regards - The Discovery Parks - Fraser Street, Hervey Bay team!

10/10 Excellent

Dominique

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful family holiday and the kids absolutely loved it. It was exactly what we needed. The two bedroom cabin was spacious and well kept. We look forward to staying for a long period next year.
Stayed 4 nights in Nov 2023
Response from DHP Fraser Street Team on Jan 26, 2024
G’day Brittney, thanks for staying with us at Discovery Parks - Fraser Street, Hervey Bay. We appreciate you taking the time to leave us your kind words. We’re glad you enjoyed your stay with us and look forward to welcoming you back. Kind Regards, the Discovery Parks - Fraser Street, Hervey Bay team.

10/10 Excellent

Laurie

Stayed 1 night in Nov 2023
Response from DHP Fraser Street Team on Jan 26, 2024
G’day Laurie, thanks for staying with us at Discovery Parks - Fraser Street, Hervey Bay and taking 5 to provide your kind words. We’re ecstatic your stay with us was 5-Stars! We hope to see you stay again. Kind Regards, the Discovery Parks - Fraser Street, Hervey Bay team.

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and comfortable, close to shops and beach
Stayed 4 nights in Oct 2023

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin we stayed in was very clean and well equipped. The staff welcoming and accommodating. Easy 5 min walk to the beach, esplanade, food store and restaurant and pubs! Bus stop right across the street! Highly recommend!
Stayed 3 nights in Oct 2023
Response from Park Manger on Oct 30, 2023
G’day Karen, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Fraser Street, Hervey Bay was 10/10. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Fraser Street, Hervey Bay team.

10/10 Excellent

Tunde

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate cabin, very helpful staff and handy location.
Stayed 2 nights in Oct 2023

10/10 Excellent

Allira

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect way to relax and wind down. My partner and three kids loved our stay for two nights. Our cabin was great, very comfortable. Would love to come back again.
Response from Andrew on Oct 19, 2023
G’day Allira, thanks for taking the time to leave your wonderful words! We always aim to provide an awesome holiday for all of our guests and are so pleased to know we got it right. We hope to have you over again, sooner rather than later! Kind Regards, the Discovery Parks - Fraser Street, Hervey Bay team.

10/10 Excellent

Rupak

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 2 nights in Oct 2023
Response from Andrew on Oct 19, 2023
G’day Rupak, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Fraser Street, Hervey Bay was 10/10. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Fraser Street, Hervey Bay team.

8/10 Good

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Wendy on Sep 19, 2023
G'Day Melissa, Thank for taking the time to respond and leave us a great 4out of 5. Kind regards, Discovery Parks Fraser Street.

10/10 Excellent

Mark

Stayed 2 nights in Sep 2023
Response from Wendy on Sep 19, 2023
G'Day Mark, Wow. Thanks for taking the time to respond and leave us a great 10 out of 10 review. Wonderful that you enjoyed your stay with us. Kind regards, Discovery Parks Fraser Street.

8/10 Good

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JUST LOVED THE PRIVACY WITH STRATEGICALLY PLANTED VEGETATION. OUR CABIN WAS GREAT AS WE AND ABLE TO WATCH THE BIRDS IN THE BOTTLEBRUSH TREES. CABIN WAS CLEAN AND LOTS OF SPACE AND MOST OF ALL A COMFORTABLE BED......NOT LIKE THE ONE WE ARE IN AT ALEX BEACH CABINS. A BED IS SO IMPORTANT.!! KEEP UP YOUR COMFY CABINS. CHEERS!! WENDY & RAY XO
Stayed 7 nights in Sep 2023
Response from Wendy on Sep 19, 2023
G'Day Wendy. Thanks for taking the time to respond and leave us a great review. Wonderful that you enjoyed your stay with us. Kind regards, Discovery Parks Fraser Street.

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You’re just a 5 minute walk to Torquay beach but the tropical lagoon type gardens within park would suggest you’re inland elsewhere. Safe park, gated unlike beachfront ones where undesirables can just walk through from the road and beach and help themselves to things left out (note to caravaners). Staff are all lovely here including Manager, Andrew who you’ll not only see behind the office desk but on other days on a ride on lawnmower AND on certain days, cooking a mean pancake at the camp kitchen. Our superior cabin had everything, nice to have large fridge. Two pools, Solar heated pool the larger was to die for…. spotless camp kitchen. Suits couples and families, has everything. We’ll be back. Thank you. A & D
Stayed 7 nights in Aug 2023
Response from Wendy on Sep 19, 2023
G'Day Alison and thankyou for your lovely review of our park. Wonderful that you enjoyed your stay and we look forward to welcome you back to our park. Kind regards, Discovery Parks Fraser Street.

10/10 Excellent

Ceciel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great stay!
Stayed 2 nights in Sep 2023
Response from Andrew on Sep 5, 2023
G’day Ceciel, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Fraser Street, Hervey Bay was 5/5 We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Fraser Street, Hervey Bay team.

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cabin with good facilities. Clean, excellent value for money
Stayed 4 nights in Jul 2023

10/10 Excellent

Wayne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect cabin, very impressed.
Stayed 5 nights in Jul 2023

10/10 Excellent

Tyson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a great getaway for my family. The cabin was roomy and has everything we required.
Stayed 2 nights in Jul 2023

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Neat and tidy. Loved the location.
Stayed 4 nights in Jul 2023

10/10 Excellent

Alex

Stayed 1 night in Jul 2023

8/10 Good

Adrian

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
heated pool was great as was playground and jumping pillow for kids. Great property but limited things to do in Hervey bay itself as got there too early for whales and wasnt great weather.
Stayed 4 nights in Jul 2023
Response from Fraser Street Manager on Jul 10, 2023
G’day Adrian, thanks for taking 5 to leave your feedback and staying with us at Discovery Parks - Fraser Street, Hervey Bay. We’re over the moon to read you loved your time with us and especially enjoyed our awesome location. We hope to welcome you back again soon to enjoy it all over again! Kind Regards, the Discovery Parks - Fraser Street, Hervey Bay team.

10/10 Excellent

Cayleigh

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating on a last minute booking. Room was clean and comfortable.
Stayed 1 night in Jun 2023
Response from Cath on Jun 23, 2023
G'day and thank you very much for your lovely feedback.We are happy to hear that you enjoyed your stay with us.See you next time!

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful staff. Amenities were all well maintained. Location was perfect for family
Stayed 1 night in Jan 2023
Response from Manager - Fraser Street on Feb 8, 2023
G’day Maria ingrid, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Fraser Street, Hervey Bay was 5/5. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Fraser Street, Hervey Bay team.

10/10 Excellent

Maria ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very helpful. Amazing property so beautiful. Accommodation very clean and tidy.
Stayed 2 nights in Jan 2023
Response from Manager Fraser Street on Feb 8, 2023
G’day Maria ingrid, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Fraser Street, Hervey Bay was 10/10. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Fraser Street, Hervey Bay team.

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Manager Fraser Street on Feb 8, 2023
G’day Melissa , thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Fraser Street, Hervey Bay was 10/10. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Fraser Street, Hervey Bay team.

10/10 Excellent

Melvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Park. Cabin was Very Good. Great Location. Quiet. Friendly staff
Stayed 2 nights in Nov 2022

10/10 Excellent

Tanya

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved our stay, beautiful and clean, friendly staff and great location
Stayed 2 nights in Nov 2022

10/10 Excellent

Clare

Stayed 2 nights in Nov 2022

10/10 Excellent

Megan

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great spot Kids enjoyed the two pools and jumping pillow Cabins were nice and tidy
Stayed 2 nights in Nov 2022
Response from Fraser Street Manager on Nov 10, 2022
G’day Megan, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Fraser Street, Hervey Bay was 10/10. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Fraser Street, Hervey Bay team.

10/10 Excellent

Kiefer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and attentive staff. Cabin was exactly as described, wonderfully clean and had everything we needed! Small park but absolutely brilliant. Will definitely stay when passing through Hervey Bay again!
Stayed 1 night in Oct 2022
Response from Fraser Street Park Manager on Nov 10, 2022
G'day Kiefer, Thanks for letting us know how much you liked our little piece of paradise. We can not wait to say G'day next time your passing through Hervey Bay!

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location but accessible to all local services
Stayed 2 nights in Sep 2022
Response from Cath on Oct 5, 2022
G'day Colin,Thank you for your lovely feedback.We are happy to know that you enjoyed your stay with us. See you next time.

8/10 Good

John

Liked: Cleanliness
Stayed 1 night in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location a short walk to the Esplanade Cabin had all the amenities one would need
Stayed 3 nights in Aug 2022
Response from Cath on Aug 14, 2022
Thank you, we appreciate your lovely feedback and hopefully we can see you with another booking at another time. Regards Guest Relations

8/10 Good

Steve, Churchill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay in our superior cabin. Comfortable bed and good sized kitchen and a full size fridge. Only downside was the shower water temperature, no cold water needed and the free wifi was barely useable.
Stayed 3 nights in Aug 2022
Response from Fraser Street Manager on Aug 10, 2022
G’day Steve; thanks for staying with us at Discovery Parks - Fraser Street, Hervey Bay. We’re pleased to read you liked your time with us in park, but are sorry there were troubles with the WiFi at the time. Unfortunately, it can be a little temperamental at times, but please know we’ll pass your comments on to management to investigate further. We have had a look at the hot water service and are pretty sure we now have it fixed. Thank you for letting us know. We hope to have you over again soon. Kind Regards, the Discovery Parks - Fraser Street, Hervey Bay team.

10/10 Excellent

Jaysen

Liked: Cleanliness, staff & service, property conditions & facilities
Our family of 5 enjoyed our stay. Thank you
Stayed 3 nights in Jul 2022
Response from Discovery Parks - Fraser Street - Hervey Bay on Aug 1, 2022
G'day Jaysen, thanks for staying with us at Discovery Parks - Fraser Street, Hervey Bay and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks - Fraser Street, Hervey Bay team.

8/10 Good

Sarah

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Love the glamping tents and facilities. Great park for families.
Stayed 3 nights in Jul 2022
Response from DiscoveryParks - Fraser Street, Hervey Bay on Aug 1, 2022
G’day Sarah, thanks for taking 5 to leave us your awesome feedback! We’re pleased to read you had a great stay with us at Discovery Parks - Fraser Street, Hervey Bay. We hope to see you again soon. Kind Regards, the Discovery Parks - Fraser Street, Hervey Bay team.

10/10 Excellent

Glen

Liked: Staff & service, amenities, property conditions & facilities
Had a small problem but the staff did everything to fix it
Stayed 5 nights in Jul 2022
Response from Discovery Parks - Fraser Street, Hervey Bay on Aug 1, 2022
G'day Glen, Thanks for letting us know about your stay. We are really happy that we were able to fix your issue, and we look forward to seeing you again soon

6/10 Okay

Natalie

Traveled with family
Liked: Staff & service
Great park. Actual cabin was pretty dirty. There was a hair tye and face cream left in the main bedroom. The cream was under the bed full of dust and the hair tye just on the floor. The lounge had a few big crumbs on it and the blanket on the top bunk has some weird stain. My kids feet were absolutely filthy after about 2 minuts of being there. Needs a really really good mop. Other then that it was okay. The beds and pillows were comfortable and we loved the lake and the heated pool. The staff at reception were lovely too.
Stayed 1 night in Jun 2022
Response from Discovery Parks - Fraser Street, Hervey Bay on Aug 1, 2022
G'day Natalie, Thank you for letting us know about your stay. We are really sorry for the state of your cabin. I have spoken with the housekeeping team and we have put measures in place to make sure this is not going to happen again. Really happy to hear the kids loved the heated pool and you found the beds are comfortable.

10/10 Excellent

Natalie

Stayed 2 nights in Apr 2022

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and friendly ppl
Stayed 1 night in Mar 2022
Response from Discovery Parks team on Mar 13, 2022
G’day Steve, thanks for staying with us at Discovery Parks - Fraser Street, Hervey Bay and taking 5 to provide your kind words. We’re ecstatic your stay with us was 5-Stars! We hope to see you stay again. Kind Regards, the Discovery Parks team.

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2022
Response from Discovery Parks team on Mar 14, 2022
G’day Mark, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Fraser Street, Hervey Bay was 10/10. We can't wait to see you in our park again soon. Kind Regards, the Discovery Parks team.