Get an overview of this hotelBeachfront hotel with relaxing spa services

Popular property highlights

Outdoor pool
Business center
Laundry facilities
Smoke-free property
Grocery/convenience store

Location

Nestled on the beach, this Kingfisher Bay hotel is within 9 mi (15 km) of Lake McKenzie, Wanggoolba Creek, and Central Station. Great Sandy Straits Marina and Lake Birrabeen are also within 20 mi (32 km).

Hotel Features

At Mercure Kingfisher Bay Resort Fraser Island, spend the day on the beach where you can enjoy volleyball. Then return for a meal at one of the hotel's 3 restaurants.

Room Amenities

All 152 rooms provide conveniences like refrigerators and coffee makers, plus balconies and LCD TVs with cable channels. WiFi, room service, and in-room massages are among the other amenities available to guests.

Mercure Kingfisher Bay Resort Fraser Island

Hotel Amenities

Hotel Amenities

Mercure Kingfisher Bay Resort Fraser Island features an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 3 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is located on site and wireless Internet access is available for a surcharge.

This 4-star property offers access to a business center and meeting rooms. 2 meeting rooms are available. This beach hotel also offers spa services, tour/ticket assistance, and gift shops/newsstands. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a ferry terminal shuttle. Onsite parking is available (surcharge).

Mercure Kingfisher Bay Resort Fraser Island is a smoke-free property.

  • Beach bar 
  • Picnic area 
  • Bar/lounge 
  • Ferry terminal shuttle (surcharge) 
  • 24-hour front desk 
  • Poolside bar 
  • Billiards or pool table 
  • Business center 
  • Porter/bellhop 
  • Grocery/convenience store 
  • Meeting rooms 2 
  • Tours/ticket assistance 
  • Pool sun loungers 
  • Self parking (surcharge) 
  • WiFi (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Outdoor pool 
  • Computer station 
  • Smoke-free property 
  • Supervised childcare/activities (surcharge) 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 2 
  • Spa services on site 
  • Luggage storage 
  • Hair salon 
  • Breakfast available (surcharge) 
  • ATM/banking 
  • Number of restaurants - 3 
  • Gift shops or newsstand 
  • Shopping on site 
  • Outdoor tennis court 
  • Pool umbrellas 
  • Laundry facilities 
  • Total number of rooms - 152 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Tennis on site 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Outdoor tennis court  
  • Grocery/convenience store  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Playground on site  
  • Refrigerator  

Internet

Available in all rooms: Wireless internet access ( AUD 15.00 per 24-hour period )

Available in some public areas: Wireless internet access ( AUD 15.00 per 24-hour period )

Parking

Self parking (surcharge)

Room Amenities

  • Balcony 
  • Air conditioning 
  • Phone 
  • Daily housekeeping 
  • Hair dryer 
  • Shower/tub combination 
  • Iron/ironing board 
  • Desk 
  • Refrigerator 
  • Coffee/tea maker 
  • Cable TV service 
  • In-room massage available 
  • Private bathroom 
  • Room service 
  • Connecting/adjoining rooms available 
  • Cribs/infant beds (surcharge) 
  • HDTV 
  • WiFi (surcharge) 
  • Dial-up Internet access (surcharge) 
  • LCD TV 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site 
  • Playground on site 
  • Fishing on site 
  • Rowing or canoeing on site 
  • Segway rental/tour on site 
  • Beach volleyball on site 

Spa Services

  • Manicures and pedicures 
  • Facial treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.
Guests will be booked on the 3:30 PM ferry from River Heads on their arrival date (surcharge apply, payable on check-in). Alternative departure times from River Heads are 9 AM, 12:30 PM, and 6:45 PM. Guests preferring one of these times can arrive at River Heads reception 40 minutes prior to departure. 4WD vehicle ferry transfers surcharges vary, and pre-booking is required. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 25 per stay.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: AUD 25 per person (approximately)
  • Fee for in-room wireless Internet: AUD 15.00 (for 2 hours, rates may vary)
  • Fee for wireless Internet in public areas: AUD 15.00 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 23.00 per person (roundtrip)
  • Airport shuttle fee per child: AUD 23.00 (roundtrip), (from 4 to 14 years old)
  • Self parking fee: AUD 20 per night
  • Crib (infant bed) fee: AUD 25 per stay
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Mercure Kingfisher Bay
  • Mercure Kingfisher Bay Resort
  • Mercure Kingfisher Bay Resort Fraser Island
  • Mercure Kingfisher Bay Fraser Island

We should mention

Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. Children 14 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.


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