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Get an overview of this hotelBeachfront hotel with relaxing spa services


Located in Kingfisher Bay, this beachfront hotel is in a national park, 6.7 mi (10.8 km) from Lake McKenzie, and 8.8 mi (14.1 km) from Central Station. Hervey Bay Botanic Garden and Reefworld Aquarium are also within 20 mi (32 km).

Hotel Features

At Mercure Kingfisher Bay Resort, spend the day on the beach where you can enjoy volleyball. Then return for a meal at one of the hotel's 3 restaurants.

Room Amenities

All 152 rooms provide conveniences like refrigerators and coffee makers, plus WiFi and balconies. Other amenities available to guests include LCD TVs, in-room massages, and hair dryers.

Hotel Amenities

Hotel Amenities

Mercure Kingfisher Bay Resort features an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 3 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is available for a surcharge.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. 2 meeting rooms are available. This beach hotel also offers spa services, tour/ticket assistance, and gift shops/newsstands. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a ferry terminal shuttle. Onsite parking is available (surcharge).

Mercure Kingfisher Bay Resort is a smoke-free property.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Beach bar 
  • Pool umbrellas 
  • Billiards or pool table 
  • Breakfast available (surcharge) 
  • Business center 
  • Computer station 
  • Ferry terminal shuttle (surcharge) 
  • Gift shops or newsstand 
  • Grocery/convenience store 
  • Hair salon 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 2 
  • Number of meeting rooms - 2 
  • Number of restaurants - 3 
  • Outdoor pool 
  • Outdoor tennis court 
  • Picnic area 
  • Pool sun loungers 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Shopping on site 
  • Smoke-free property 
  • Spa services on site 
  • Supervised childcare/activities (surcharge) 
  • Tennis on site 
  • Total number of rooms - 152 
  • Tours/ticket assistance 
  • Wedding services 
  • WiFi (surcharge) 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Grocery/convenience store  
  • Laundry facilities  
  • Outdoor pool  
  • Outdoor tennis court  
  • Refrigerator  

Room Amenities

  • Air conditioning 
  • Balcony 
  • Coffee/tea maker 
  • Cribs/infant beds (surcharge) 
  • Daily housekeeping 
  • Desk 
  • Dial-up Internet access (surcharge) 
  • Hair dryer 
  • In-room massage available 
  • Iron/ironing board 
  • LCD TV 
  • Phone 
  • Private bathroom 
  • Refrigerator 
  • Shower/tub combination 
  • WiFi (surcharge) 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

Guests will be booked on the 3:30 PM ferry from River Heads on their arrival date (surcharge apply, payable on check-in). Alternative departure times from River Heads are 9 AM, 12:30 PM, and 6:45 PM. Guests preferring one of these times can arrive at River Heads reception 40 minutes prior to departure. 4WD vehicle ferry transfers surcharges vary, and pre-booking is required. For more details, please contact the property using the information on the reservation confirmation received after booking.


Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 14 years old stay free when using existing bedding.
  • Cribs (infant beds) are available for AUD 25 per stay.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: AUD 25 per person (approximately)
  • Fee for in-room wireless Internet: AUD 15.00 (for 2 hours, rates may vary)
  • Fee for wireless Internet in public areas: AUD 15.00 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 23.00 per person (roundtrip)
  • Airport shuttle fee per child: AUD 23.00 (roundtrip), (from 4 to 14 years old)
  • Self parking fee: AUD 20 per night
  • Crib (infant bed) fee: AUD 25 per stay
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. Children 14 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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