In-room safe, desk, free cribs/infant beds, rollaway beds

Reviews of Days Inn by Wyndham Frederick

2 out of 5
Days Inn by Wyndham Frederick
5646 Buckeystown Pike, Frederick, MD

Reviews

7.2

Good

Rating 10 - Excellent. 247 out of 1000 reviews" "
Rating 8 - Good. 344 out of 1000 reviews" "
Rating 6 - Okay. 205 out of 1000 reviews" "
Rating 4 - Poor. 97 out of 1000 reviews" "
Rating 2 - Terrible. 107 out of 1000 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul, Pittsburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good value for a room that was clean and quiet.
Stayed 1 night in Apr 2024
Response from ryan on Apr 20, 2024
Thank you for brightening our day with your kind comments. We are happy that you enjoyed your stay with us. We will see you soon at Days inn by Wyndham Frederick .

10/10 Excellent

Shirona

Liked: Cleanliness, staff & service, property conditions & facilities
We nice staff
Stayed 2 nights in Apr 2024
Response from ryan on Apr 16, 2024
I appreciate you telling us about your experience at Days Inn by Wyndham Frederick. Your kind word will brighten the team's day. We hope to see you next time you're in the area

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
I had some difficulties with the shower diverter valve. But the overall property condition was very acceptable.
Stayed 1 night in Apr 2024
Response from ryan on Apr 16, 2024
thank you for your recent stay and for taking time to review our hotel. your comment are greatly appreciate as they will be used to enhance the future of our guest experiences. we hope that once again you would choose to stay with us at Days inn by Wyndham Frederick

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Price quality matches
Stayed 1 night in Apr 2024
Response from ryan on Apr 11, 2024
I appreciate you telling us about your experience at Days Inn by Wyndham Frederick. Your kind word will brighten the team's day. We hope to see you next time you're in the area

8/10 Good

Scott

Liked: Staff & service, amenities, property conditions & facilities
Great place to spend the night for a good price.
Stayed 1 night in Apr 2024
Response from ryan on Apr 11, 2024
Thank you for choosing Days inn by Wyndham Frederick for your recent stay. your positive comments will be shared with our teams, and we hope to see you next time you are in the area.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Checking in and out was super quick and easy. Close to anything you need.
Stayed 1 night in Mar 2024
Response from ryan on Apr 4, 2024
Thank you for brightening our day with your kind comments. We are happy that you enjoyed your stay with us. We will see you soon at Days inn by Wyndham Frederick

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value
Stayed 2 nights in Mar 2024
Response from ryan on Mar 26, 2024
I appreciate you telling us about your experience at Days Inn by Wyndham Frederick. Your kind word will brighten the team's day. We hope to see you next time you're in the area.

8/10 Good

Caleb, Coltons Point

Liked: Staff & service, amenities, property conditions & facilities
Good overall. Only complaint was that coffee liquid residue was left on lampstand between the beds.
Stayed 1 night in Mar 2024
Response from ryan on Mar 25, 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

8/10 Good

David, Boise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from ryan on Mar 25, 2024
Thank you for brightening our day with your kind comments. We are happy that you enjoyed your stay with us. We will see you soon at Days inn by Wyndham Frederick .

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Close to major highway
Stayed 1 night in Mar 2024
Response from ryan on Mar 11, 2024
Thank you for choosing Days inn by Wyndham Frederick for your recent stay. your positive comments will be shared with our teams, and we hope to see you next time you are in the area.

8/10 Good

ZZ

Stayed 1 night in Mar 2024
Response from ryan on Mar 25, 2024
Thank for rating us. We really appreciate your feed back.

2/10 Terrible

Kathleen

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is NOT what it looks like at all in the pictures. It seems like the type of place that will rent rooms by the hour. We checked out 30 minutes after checking in. Do not waste your time or money.
Response from ryan on Mar 2, 2024
Thank you for your review. we truly regret that the accommodations were not what you had expected. your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. we continually try to do our very best for all of our guest.

6/10 Okay

Daniel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old, run down, skimpy breakfast. Ice macine not working.
Stayed 1 night in Jan 2024
Response from ryan on Feb 16, 2024
Thankyou for your review. We truly regret that the accommodations were not what you had expected. your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our best for all of our guest.

4/10 Poor

Jeff

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the valve in the shower is broke, can't get hot water in the shower, cannot control the temp of the water coming out of the faucet, this handle needs to be replaced, the desk chair is also broke, no directions on how to reset the alarm chock, this hotel has two ice machines, both were broke, not a good stay.
Stayed 4 nights in Jan 2024
Response from ryan on Feb 16, 2024
Thankyou for your review. We truly regret that the accommodations were not what you had expected. your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our best for all of our guest.

10/10 Excellent

Carlos

Stayed 5 nights in Jan 2024
Response from Ryan on Jan 28, 2024
Thank you for your feedback. we really appreciate it

8/10 Good

Andrei

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Ryan on Jan 20, 2024
Thank you for your response.

8/10 Good

BELINDA

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and property
Response from ryan on Feb 16, 2024
thank you for your recent stay and for taking time to review our hotel. your comment are greatly appreciate as they will be used to enhance the future of our guest experiences. we hope that once again you would choose to stay with us at Days inn by Wyndham Frederick

6/10 Okay

Webster

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The mirror was damaged. There was roaches in the room and had a funky smell. I mean, it was cheap but I just expected a clean room.
Stayed 2 nights in Dec 2023
Response from Ryan on Jan 20, 2024
Thank you for your feedback. we apologize for the inconvenience caused to you.

8/10 Good

Enrique

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from front desk on Dec 28, 2023
Thank you for staying with us. we appreciates your feedback

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Waste of Money
Stayed 1 night in Dec 2023
Response from Ryan on Jan 20, 2024
Thank you for your response. we apologize for the inconvenience.

2/10 Terrible

David

Disliked: Staff & service
Unfriendly staff, sketchy property. I cancelled and went to a different hotel nearby.
Stayed 1 night in Dec 2023
Response from ryan on Dec 28, 2023
Thanks for your feedback. we are apologizing for inconvenience.

8/10 Good

Bradley

Business traveler
Disliked: Amenities
Fair for price
Stayed 1 night in Dec 2023
Response from ryan on Dec 28, 2023
Thank you for your feedback.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It served my needs very well.
Stayed 1 night in Nov 2023
Response from ryan on Dec 28, 2023
Thank you for writing a review. We are glad you enjoyed your stay

8/10 Good

Chandra M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed that I could park in front of my room, and the fact Waffle House was on property.
Stayed 1 night in Oct 2023
Response from ryan on Dec 28, 2023
Thank you for your feedback .We are glad you enjoyed your stay

2/10 Terrible

Carlos

Stayed 1 night in Nov 2023

10/10 Excellent

Debby Finnessy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed all aspects of our stay and look forward to returning in the future.
Stayed 3 nights in Nov 2023
Response from ryan on Dec 28, 2023
Thank you for writing a review. We are glad you enjoyed your stay

6/10 Okay

Shena

Stayed 1 night in Nov 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from ryan on Dec 28, 2023
Thank you for your rating.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service.
Stayed 1 night in Nov 2023
Response from ryan on Dec 28, 2023
Thanks for writing a review. we apologized for inconvenience.

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Holly

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Judith

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Marlene, White Plains

Stayed 1 night in Nov 2023

10/10 Excellent

Audrey

Stayed 2 nights in Oct 2023

4/10 Poor

Susie

Stayed 1 night in Nov 2023

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness, staff & service
Ok place to stay for a night on the rd. We stayed back by the pool, the pool is not open & doesn’t look like it has been for a long time. Beds were comfortable. Breakfast was bagels & muffins, walked right out the door and in to Waffle House which is right next door.
Stayed 1 night in Oct 2023
Response from ryan on Dec 28, 2023
Thank you for your feedback. Pool is not open because it's winter. Thank you for understanding and we hope you enjoyed your stay.

10/10 Excellent

Linwood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Tanja on Nov 2, 2023
Thanks for taking the time to write a review. We are glad you enjoyed your stay.

8/10 Good

Herbert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jeff
No hot water to start but room was clean and comfirtable
Stayed 2 nights in Oct 2023
Response from Tanja on Oct 24, 2023
Thanks for taking the time to write a review. We are currently experiencing water issues over the whole area unfortunately. We are glad you enjoyed your stay.

6/10 Okay

Aileen, Hemet

Traveled with family
This was a middle of the road stay. Everything was clean, water was hot, bed was comfortable. The amenities in the room were fine and everything worked. The area felt safe. It was what I would expect for what I paid.
Stayed 1 night in Oct 2023
Response from Tanja on Oct 24, 2023
Thanks for writing a review. We are glad you enjoyed your stay and hope you decide to stay with us again.

6/10 Okay

Charlotte

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Tanja on Oct 24, 2023
Thanks for your review.

8/10 Good

Danita

Traveled with family
Liked: Cleanliness, property conditions & facilities
I didn't like the $100 deposit on the room. I picked this place because the room I had the year before. I don't think I'll come back next year if I have to pay a deposit.
Stayed 2 nights in Oct 2023
Response from Tanja on Oct 24, 2023
Thanks for your feedback. We charge a security deposit for all of our guests in the case of incidentals. Thanks for your understanding and we hope you enjoyed your stay.

2/10 Terrible

Monte

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Tanja on Oct 24, 2023
Thanks for your review.

2/10 Terrible

Jana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a second floor room with no elevator. I got a smoking room and asked for non-smoking but none were available. They said I requested a smoking room and I didn't.
Stayed 1 night in Oct 2023
Response from Tanja on Oct 24, 2023
Thanks for your review. If you look at your reservation, you will see that you did book a smoking room. When we are busy, we need to accommodate what people have already reserved, as our rooms sell out quickly. In the future, please pay attention to the type of room you are booking.

2/10 Terrible

Lucinda

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no hot water for the entire stay, breakfast was a joke and our ceiling was leaking
Stayed 2 nights in Oct 2023
Response from Tanja on Oct 24, 2023
Thanks for your review. We are currently experiencing water issues throughout the whole property which unfortunately we have no control over. We hope you informed staff if your ceiling was leaking during your stay.

2/10 Terrible

Doniele

Stayed 3 nights in Oct 2023
Response from Tanja on Oct 24, 2023
Thanks for your review.

6/10 Okay

Theresa

The gentleman at the front desk was not knowledgeable on what he was doing. The lady was very helpful.
Stayed 2 nights in Oct 2023
Response from Tanja on Oct 24, 2023
Thanks for your feedback. We will continue to educate the staff on what procedures to take during check in. We hope you enjoyed your stay.

2/10 Terrible

Ross

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
If the registration desk is in the back of a Waffle House your hotel may be a dump. This property would have to be fixed-up to be a dump.
Stayed 2 nights in Oct 2023
Response from Tanja on Oct 24, 2023
Thanks for your feedback. Our registration office is currently located next to the Waffle House. We have built a new lobby which is awaiting additional amenities.

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay but the pillows are too flat!
Stayed 1 night in Oct 2023
Response from Tanja on Oct 24, 2023
Thanks for your feedback. We will pass on your comments to our housekeeping staff. We hope you enjoyed your stay.

10/10 Excellent

Brian, Malibu

Reasonable prices and convenient
Stayed 1 night in Oct 2023
Response from Tanja on Oct 24, 2023
Thanks for your feedback. We are glad you enjoyed your stay.

2/10 Terrible

George

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
This was a good/reasonable Wyndham property... reasonably maintained, reasonably clean, convenient access to downtown Frederick, nearby shopping, restaurants, etc. But the personnel and the service they provided was the very worst. Two of the clerks I encountered were rude, loud, unhelpful, and provided the very worst imaginable customer service - or lack of customer service. A pretty good room and property, yet it's unlikely that I would stay there again. I hope that Expedia takes them off their recommendation list.
Stayed 1 night in Oct 2023
Response from Tanja on Oct 24, 2023
Thanks for your feedback. We will pass along your comments to management about what is considered appropriate for front desk personnel. Thank you for taking the time to write a review and we hope you enjoyed your stay.