Ratings based on 301 Verified Reviews

2.8 out of 5
61% of guests recommend
3.0 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Aug 17, 2017 on Hotels
No food facilities close by; we found out why you had the order to room menu in the room.
Comment from Hotel Management
Aug 22, 2017 by Buelah Bell, Hotel Management
Dear Guest, Thank you for taking time to review your most recent stay. We appreciate your comments. While it is true that we do not have a restaurant on property, there are more than a dozen restaurants with in a half mile of our location. We apologize that you were not made aware of this information. Safe travels. Sincerely, Buelah Bell Customer Relations
1 out of 5
by A verified traveler from frederick md

Posted Aug 17, 2017
The hotel room smell like cat pee the door was not even correct where the lock was it was a big hole there I didn't even eat the breakfast we were just ready to get out of there
Comment from Hotel Management
Aug 22, 2017 by Buelah Bell, Hotel Management
Dear Frances, We thank you for taking time to review your latest stay. We apologize that your stay did not meet your expectations. We will have our maintenance staff look into the issue with the door lock and the odor in the guest room. We hope that you will provide us with another opportunity to exceed your expectations. Safe travels. Sincerely, Buelah Bell Customer Relations
1 out of 5
by Kirk

Posted Aug 16, 2017 on Hotels
Place is old and the rooms smells awful
Comment from Hotel Management
Aug 22, 2017 by Buelah Bell, Hotel Management
Dear Kirk, We thank you for taking time to review your latest stay. We apologize that your stay did not meet your expectations. We hope that you will provide us with another opportunity to exceed your expectations. Safe travels. Sincerely, Buelah Bell Customer Relations
4 out of 5
by JoVonne

Posted Jul 4, 2017 on Hotels
Comment from Hotel Management
Jul 7, 2017 by Buelah Bell, Hotel Management
Dear Guest, Thank you for taking the time to rate your most recent stay. we appreciate your input. Safe travels.
2 out of 5
by Mimi

Posted Jul 4, 2017 on Hotels
Not good!
Comment from Hotel Management
Jul 7, 2017 by Buelah Bell, Hotel Management
Dear guest, Thank you for taking time to let us know how we are doing. we were sorry to hear that your stay did not meet your expectations. We hope that you will provide us with a future opportunity to exceed your expectations. Safe travels.
3 out of 5
by Richard

Posted Jul 3, 2017 on Hotels
Comment from Hotel Management
Jul 7, 2017 by Buelah Bell, Hotel Management
Dear Guest, Thank you for taking time to let us see how we are performing. We appreciate your input. We hope that you will provide us with another opportunity to provide you with a more exceptional stay on your next visit to the Frederick, MD area.
3 out of 5
by Matthew

Posted May 15, 2017 on Hotels
This is a run down motel. The fixtures, especially the bathtub, need to be replaced. Paint is peeling outside. Sheets, although they looked clean, certainly were not ironed. They sink either had rust on it or was not cleaned properly.
Comment from Hotel Management
May 24, 2017 by Buelah Bell, Hotel Management
Dear Guest, We apologize that you encountered and deficiencies in your guest room during your stay. We will look into your comments and have the issues addressed with their respective departments. Thank you for sharing you honest opinion in regards to your stay. We do appreciate your input. Safe travels. Sincerely, Buelah Bell Customer Relations
3 out of 5
by A verified traveler

winging it

Posted Apr 18, 2017 on Hotels
Room was clean, beds were comfortable, temperature control worked. good parking Needs upgrades in bathroom including adult height toilets.
4 out of 5
by Angela

This traveler left a rating score only Posted Mar 27, 2017 on Hotels
2 out of 5
by J&G from Maryland

Expensive for what you get!

Posted Feb 12, 2017 on Hotels
The room was in bad conditions. The door was broken and difficult to open. The floor made a weird noise every time you walk, the bed also made noises if you move and last the toilet was broken. The only good things were the location and breakfast. I think $57 is expensive for what you get. I will preferred to pay $20 more for a better place on my next visit to Frederick.